'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Orem
How do I check product availability at the Orem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Orem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Orem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Orem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(3657 reviews)
Jill Z
July 21, 2025
1 out of 5
I went to Best Buy and told the sales boy, the exact computer and all the accessories I wanted he rang me up for everything and because none of the store had to ship it to me, A week later, I realized you never rang me up for a monitor when I specifically asked the entire set up of the Mac computer. I had to go back to the store and purchase another $1500 monitor on top of the $2000. I already spent. So you can imagine how frustrated I was.
On top of that, I went back to Best Buy again to get the base for the Mac mini M4 The employee gets the part for me and raise me up and I leave I go home to find out. It’s the wrong base and is not compatible so then I had to drive all the way back which is quite far away from my home to return it and get the correct part come to Best Buy doesn’t even sell it.
I have had the absolute worst service. The last two weeks have been absolutely miserable. I will never purchase anything for Best Buy ever again. The service is terrible and none of the employees know what they’re talking about at all.
Response from Best Buy
July 22, 2025
Hi, Jill,
Thank you for taking the time to share this review here, although we hate to hear your recent experience while purchasing a new computer was such a negative one. We can understand your feelings, and would like to ensure your feedback is escalated to the appropriate teams for review.
To get started, please send us a message on Facebook (https://bby.me/7wyh3f), Twitter/X (https://bby.me/gmyhjg), or Instagram (https://bby.me/cjpexd). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: #18820. We look forward to hearing from you!
Regards,
^Katie
Bruce S
July 16, 2025
5 out of 5
Awesome service. Wonderful help!
Jennifer T
July 14, 2025
1 out of 5
I bought a cord from Best Buy that did not work for my needs on June 28, 2025. I came to return it today with the receipt, July 14, 2025. I had not noticed their return policy of 15 days. This is 16 days. I just left it there because it is no good to me and I suspect the man will happily reshelf it and resell it. I know I’m outside of their short window but they have sealed the deal. Never shop there!!
Response from Best Buy
July 15, 2025
Hello, Jennifer Thornton,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a representative, you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #15819. Please send us a private message providing us with your full name, email address, and telephone number to complete the documentation process. I look forward to hearing from you!
Facebook (https://bby.me/vos79i)
Twitter/X (https://bby.me/mbyc50)
Instagram (https://bby.me/jtwty9)
Google Review #15819
Thanks,
^Ezra
Chile I
July 14, 2025
2 out of 5
I was trying to buy a pair of headphones and they couldn’t price match with Al’s. The redhead Carter was disrespectful about it. Happily went to Al’s.
Response from Best Buy
July 15, 2025
Hello, Chile,
I appreciate you taking the time to reach out to us regarding this price match opportunity! Our Price Match Guarantee is one of my favorite options from Best Buy, as I love to save money in any way possible. I’d like to get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/9sie0h), X/Twitter (https://bby.me/nqi3ni) or Facebook (https://bby.me/rph4wz) with the details of your situation, the headphones you are interested in, along with your full name, phone number, and e-mail. Also add Google Review 15818. We look forward to hearing from you.
Kind regards,
^Deysha