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Services Offered
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Frequently Asked Questions About Best Buy Orem
How do I check product availability at the Orem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Orem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Orem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Orem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(3841 reviews)
Pal M
August 29, 2026
5 out of 5
Shoutout to Sami! Very helpful and great at his job
ELR
August 24, 2026
1 out of 5
Ordered over $4,000 worth of appliances, scheduled delivery, and explained that we were in a new construction area so the address would not pull up on Google Maps. I was assured if they couldn’t find it, they would call. They didn’t call and they didn’t come and they said I’d have to call THEM to set up a new delivery time and who knows when that will be. The Best Buy representative tried to say they’d tried to contact me and I didn’t pick up, but you see, cell phones tell you if you’ve missed a call and I did not miss anything. I really wish people would stop lying. When asked if they were willing to do anything to make this up to me (it’s a fridge - I’m living without a fridge) - they said no. Incredibly, incredibly poor customer service!
Yana D
August 20, 2026
1 out of 5
If I call the store I expect the store to answer. Not ai and then some Indian on an international line. That’s unacceptable and lazy. You have a ton of associates walking around in the store use them. Sick and tired of all this ai crap.
Ella S
August 18, 2026
5 out of 5
Ashton recommended me a great computer monitor! Ive been using it for a week and it’s really enhanced my setup!