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Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy Orem
How do I check product availability at the Orem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Orem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Orem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Orem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(3848 reviews)
Christopher B
October 24, 2026
1 out of 5
AI answering system will not transfer through to the store and connects with an agent who requires personal information to connect with anyone in the store
Alex
October 23, 2026
4 out of 5
A great electronics store with a wide variety of products all in one place. The store is clean, comfortable, and well-organized, and the staff are friendly and helpful. I was very satisfied with the overall shopping experience!
Jayson S
October 20, 2026
1 out of 5
Worst customer service experience.
DONNA S
October 15, 2026
5 out of 5
I called Best Buy to see if I could order a new T.V. over the phone. I knew the make and model of the T.V. I wanted after seeing it at another store (a store I didn't like working with). When I called Best Buy, I was connected to a salesman named Ernest. He was very nice and helpful, and after discussing several issues, including the T.V.'s price and delivery charges, he steered me toward a different T.V. That T.V. was the same make (Samsung) but cheaper, so I bought it. After receiving the T.V. here at my home, it turned out to be a great T.V. Thank you Ernest for helping me save a little money, and thank you Best Buy!