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Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy Orem
How do I check product availability at the Orem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Orem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Orem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Orem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(3836 reviews)
Yana D
August 20, 2026
1 out of 5
If I call the store I expect the store to answer. Not ai and then some Indian on an international line. That’s unacceptable and lazy. You have a ton of associates walking around in the store use them. Sick and tired of all this ai crap.
Ella S
August 18, 2026
5 out of 5
Ashton recommended me a great computer monitor! Ive been using it for a week and it’s really enhanced my setup!
Sam B
August 13, 2026
5 out of 5
Went in looking for a new mouse and was greeted with ex optional service by an employee named Ashton! Will be going again.
Cherity S
August 08, 2026
5 out of 5
Came in super unknowledgeable and wanting to buy a new phone.
I didn't remember any of my passwords for anything because my phone was fried from being dropped in the ocean, and wouldn't turn on..
BEN helped me with everything!!!
He was soooo chill about everything!
He ended up helping me for 3 hours!!!
And made sure I was comfortable and we joked and had fun the whole time!!
Highly recommend asking for BEN help with buying/training in a new phone!
He even sat with me and helped me set up my new phone and changing carriers!
Everyone their was great but BEN is the bees knees!!!