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Best Buy Orem
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Orem
How do I check product availability at the Orem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Orem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Orem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Orem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(3574 reviews)
Mr. F
January 13, 2025
5 out of 5
Normally, I can’t stand Best Buy. They are the reason we lost so many cool car audio, and home theater shops over the years. I even worked for Best Buy years ago, which made me dislike them even more. But today I had a good experience in the Orem store. I had a TV return that was purchased through Samsung, but fulfilled through Best Buy. When I attempted to make the return I didn’t get my refund the way you typically would, but instead I got a small slip of paper that said $0 refund and the words “partner return” with no real explanation or details. The young man helping me at the customer service return area was named Lochlan. He reassured me that it would be taken care of and if there were any problems to come and find him and he will make sure that they know that I returned it and that I will get my refund. 5 hours later I finally got an email confirming the return. I want to give him a 5 star review for great customer service and for letting me know that I wouldn’t be left hanging without a refund. Good job Lochlan! I will be sure to purchase from your store again.
Yerman L
January 12, 2025
5 out of 5
Everything in electronics I find it in Best Buy
Scott C
January 11, 2025
1 out of 5
Impossible to simply contact the store for something their phone robot is worthless
Response from Best Buy
January 11, 2025
Hi there, Scott,
Thanks for taking the time to leave a review here on Google. I can understand wanting to get in touch with your local Best Buy.
At this time, Best Buy does not offer in-store phone operators. If you require additional support, we are always happy to assist here on social media. Our team would be happy to help you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64668187” when reaching out on social media.
Regards,
^Ravi
Jordan C
January 05, 2025
5 out of 5
Great customer service