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Services Offered
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Frequently Asked Questions About Best Buy Orem
How do I check product availability at the Orem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Orem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Orem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Orem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(3780 reviews)
Kristine A
March 18, 2026
5 out of 5
We were greeted by Troy as soon as we stepped into the store.He directed us to the department we needed. Ben helped us from there and we were finally able to get the correct item. The store was staffed by helpful friendly people. Thanks again.
Simon H
March 14, 2026
1 out of 5
All the the employees were super nice, Except a dude named Lance who helped me with a return, he was super rude, When I gave him the receipt he just let out a huge sigh and rolled his eyes when I said I didn't have the original gift card and any questions I asked about the return he was just extremely short and seemed almost pissed off I was even there, his badge said he was there since 2018 so I feel bad for anyone who has had to cross paths with him in the past 8 years, which I get working at Best buy isn't someones dream job, but at least pretend to be nice to customers.
Ashlyn C
March 10, 2026
5 out of 5
I went in yesterday to buy a new charger for my laptop (we weren’t sure why it wasn’t charging, so we tried a new charger first) and all of the associates were so kind and helpful, asking us if we needed help finding anything and guiding us where to go. We were hoping to test the charger before buying it to be sure that was the cause, and the man in customer service was so friendly and willing to help us out. He plugged in the laptop and we walked around the store for a couple minutes before returning to see if my laptop had gained any battery. It had, and the man in customer service also had their tech guy look at it for free. Overall, the best experience I have ever had at a Best Buy, or really any store honestly. Great customer service and employees!
Sean W
March 06, 2026
5 out of 5
People there were very nice and helpful