Nicholi L
February 20, 2025
Had what I needed. Not very responsive employees, hard to find help.
American S
February 18, 2025
When you type in Google, Apple Store and Best Buy pops up at the very top I call them. I waited on the phone for 20 minutes to then be transferred to a lady in another country who I can barely understand and then she says I have to call another phone number, Best Buy get it together! This is terrible. I just hung up the phone and I called the BYU Apple store much much better customer service and they are a authorized Apple service provider.
Response from Best Buy
February 18, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be able to get information about my phone repairs quickly and efficiently. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists will continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64827570".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Kandice S
February 17, 2025
Awesome experience having to replace an item broken in shipping
Christopher E
February 17, 2025
Decent selection of earbuds,