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Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy Orem
How do I check product availability at the Orem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Orem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Orem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Orem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(3637 reviews)
Trevor C
June 14, 2025
1 out of 5
How is this location still operating?! Their lack of customer service over at least 10+ years since I worked at another Best Buy blows my mind. Not one but two reps in the mobile section didn’t even say hi and one of them one a manager/GM. Nor did the lady at the front door. As I was in the back another person asked for help and the guy said he couldn’t and instead of using his headset like an associate who actually cares to ask for support he just walked away. Save your money and go else where. This location is the prime example of why people have started buying online.
Ramsey O
June 12, 2025
3 out of 5
Long wait time for the Geek Squad. Otherwise very helpful
Alex
May 16, 2025
5 out of 5
The staff was helpful, had my items ready to go, and the process was easy. Had a pretty bad experience at other Best Buy locations. This one was actually clean and they have a lot of products available.
Jared K
May 15, 2025
5 out of 5
Amazing how consistent this store amd most best buy locating are. The staff, for the most part are trained very well and polite