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Best Buy South Salt Lake City
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy South Salt Lake City
How do I check product availability at the South Salt Lake City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Salt Lake City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Salt Lake City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Salt Lake City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5717 reviews)
Karina F
March 30, 2025
1 out of 5
Ordered a TV for next day pickup on a Wednesday. Didn’t get any updates on Thursday. Used their customer service chat on Friday and was told “rest assured, it’ll be ready tonight”. Used the customer service chat on Saturday to see if I should order elsewhere and I was told “rest assured, no, it’ll be ready tonight”. Used the customer service chat again on Sunday and was told “It’s waiting at the store for you, why haven’t you gone to get it?” I hadn’t even received an email that it was ready. The supervisor got on and said “Actually, we don’t know when it’ll be ready. It’s not ready yet”. I call the store and ask if they have that TV in stock and they say yes. I say that I made an order for it 5 days ago and ask if I can come get it. She said “you can cancel the order if you want but it’s not ready” then hung up. I go into the store, asking to pick my order up, and they say I have to cancel the order and re-buy it in the store and wait for the refund, which can take up to 48 hours. I wasn’t about to wait another undisclosed amount of days for them to bring a TV from the back to the front, so I re-purchased it. Luckily, the refund came the next day, but would’ve rather been told it wouldn’t be ready for 5+ days than told every day it wouldn’t be ready soon. I would’ve ordered it from Target for $30 more and gotten it in 2 hours had I known this would be this terrible.
Response from Best Buy
March 30, 2025
Hello,
Thank you for the review. I can certainly understand your frustration with your experience, when purchasing a TV. This is not ideal and I would share the same feelings.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64986156.
Regards,
^Kristy
Koustubh D
March 29, 2025
5 out of 5
Good place to buy laptops at good price.
Kage G
March 29, 2025
5 out of 5
Great job from the geek squad! Noah and Mateo were awesome with answering my questions and giving recommendations!
Michi
March 28, 2025
1 out of 5
Bad costumer service. Half opened items everywhere.
Response from Best Buy
March 28, 2025
Hi there,
We appreciate you taking the time to share this review here, although we hate to hear your recent in-store visit was far from a positive one. We would like to get some more details from you, and ensure your feedback is escalated to the appropriate teams for review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64980324. We look forward to hearing from you!
Regards,
^Katie