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Frequently Asked Questions About Best Buy South Salt Lake City

How do I check product availability at the South Salt Lake City Best Buy?
How do I check my order status?
My local South Salt Lake City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy South Salt Lake City stores’ holiday hours?

Recent Reviews

4.0
(5929 reviews)
Aaron A
November 02, 2025
1 out of 5
Got booted after hours. I come to this store frequently and am disappointed that the building management see the need to make money after hours
Response from Best Buy
November 02, 2025
Thank you for taking the time to share your experience during your visit to one of our stores, Aaron. We try to provide a variety of shopping options for our customers. Let’s get this reviewed for you. In order to assist you, please send us all the details through our social media channels on Instagram (https://bby.me/7aadtc), X/Twitter (https://bby.me/2sjtmy), or Facebook (https://bby.me/2z5kev). Please send a message with the full details of your situation. Also add Google Review 63718. We look forward to hearing from you.
Catheryn H
October 29, 2025
1 out of 5
I rely on my computer for work. It is my personal computer and I have paid for the best buy membership since I bought it to make sure I could service it. Just before my total membership protection plan went up I started having intermittent power issues and took my computer in. Because the store turnaround time would have potentially put it outside of the best buy total protection plan coverage i had the choice of paying out of pocket cost for repairs or pay $100 and ship it to the service center. Its been nearly 3 weeks and my computer is not back and I have not been able to locate the package. Today I have talked to 3 customer service agents and a geek squad team member. CS told me geek squad would be able to locate my package but we are 5 hours in and nobody can tell me when my computer will be returned or if they've lost it. Really not sure what I am paying so much annually for if this is how they handle computer repair. As soon as my computer is back I will be canceling my membership and will buy my next computer elsewhere. I feel like CS is kind, but after all day of not being able to get help and being sent in circles I am very frustrated and wishing I hadn't entrusted my computer to best buy. I reached out to best buy through Facebook as they suggested in the reply and they're still unable to locate a return date for my computer and now I am being told the person helping me is going out for the weekend and nobody will be able to provide the update I asked for at 930 am until possibly Sunday. Not sure what this means or what happens next but this has been an absolutely horrible experience.
Response from Best Buy
October 29, 2025
Hello, Catheryn, Thank you for reaching out to us and sharing your feedback here. We Understand how important a working computer can be, and we would be happy to take a closer look into this with you to document your feedback for improvement. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 62197. Facebook (https://bby.me/bur4jv) Twitter/X (https://bby.me/4xfpo4) Instagram (https://bby.me/ixedom) We look forward to assisting you there.
Seth A
October 28, 2025
5 out of 5
Great experience. Was greeted cheerfully at the door
Susan W
October 27, 2025
5 out of 5
Caden was a great help! We loved our experience with Best Buy!

About Best Buy South Salt Lake City

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