Ruben G
September 21, 2025
AVOID THIS STORE!!! We talked to four different people including the “team leader” and they all act like they’re doing you a favor, guess what!? We were going to buy something not ask anything for free, places like this need to go out of business and the employees go work at a Burger King. Over priced store.
Jason S
September 17, 2025
Selection for last year's things is slim
Employees are snarky and poor attitudes with little to no product knowledge. This was the worst customer service I’ve experienced in awhile and the Manager Ben I think was his name had no name tag shirt untucked looked like he just rolled out of bed… what happen to standards at least for your leadership? I will not be back.
Response from Best Buy
September 17, 2025
Hello Josh,
Thanks for reaching out and providing your feedback. Snarky attitudes and not representative of the level of customer service we want to strive for. I would like to know more about your visit to our Salt Lake location. To connect with a representative, you can contact us through social media, you can find us at a Social Media link below and reference Google Review #44274 in a private message.
Facebook (https://bby.me/8ij9ra)
Twitter/X (https://bby.me/79xql2)
Instagram (https://bby.me/f9zogl)
Thanks,
TK was super helpful with my return/exchange. I was frustrated that my brand new computer wasn’t working and he helped me quickly and clearly understand the return/exchange process and the process it. Overall, super friendly guy and very helpful. If you’re shopping for a computer here, ask for TK.