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Best Buy South Salt Lake City
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy South Salt Lake City
How do I check product availability at the South Salt Lake City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Salt Lake City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Salt Lake City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Salt Lake City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5575 reviews)
Brooke A
December 02, 2024
1 out of 5
This place makes no sense. I went to American Fork and the very nice employee made an online order for me because they didn’t have what I wanted in stock so he sent me to Salt Lake to pick it up and said it would be ready, etc. I get here and they tell me it’s “not ready” but they have 3 in stock. What’s the difference of just giving me what I’m here for when I’m standing in front of you instead of making me cancel the whole damn order and buy it AGAIN. Absolutely unfriendly gal at the mobile pickup stand who doesn’t know how to have a customer service interaction. I ended up going to the mobile counter, where a different gal told me I did not need to cancel my order and I could’ve just picked my item up over there. Very frustrating night.
Patricia C
December 02, 2024
4 out of 5
The second Geek Squad guy looked like a young Clark Kent. He is definitely Super Man to me. Because of password recall problems, I couldn't open my nearly new tablet. The first Geek Squad guy walked away, frustrated. The Clark Kent clone walked with me through the entire process of completely updating my tablet from the factory reset position. He was calm n tolerant the whole process. The gratitude analogy I gave him was: "Most folks who enjoy driving a car must rely on professional mechanics sometimes. Many computer, tablet owners know how to use them, But we need professional technicians when something goes wrong."
Best Buy Superman, You are kind, knowledgeable, and Amazing! Thank You!
Adam N
December 02, 2024
1 out of 5
My trip here was a waste of my time. I tried to buy an SSD memory upgrade for my PS5, and the employees weren't very knowledgeable. The guy helping me tried to sell me an SSD without a heatsink, and I had to ask him 10 times if the unit had or didn't have the heatsink. The unit that had a heatsink was $200 more than what they tried to sell me and couldn't explain why there's such a huge difference in price. A heatsink was on Amazon for under $10...
I didn't expect a technical explanation like Bill Gates could do on the SSD, but these guys were zero help today.
I bought a better SSD with a heatsink for cheaper on Amazon when I got home tonight that BestBuy wouldn't price match while I was there.
Response from Best Buy
December 02, 2024
Hi there, Adam.
Thank you for taking the time to share your feedback with us. I can understand how frustrating it must have been to feel like you weren’t getting the help or information you needed during your visit. Your experience is important to us, and I’d like to look into this further for you.
We do sell SSDs with heatsinks, and you can find a list of available options here: https://www.bestbuy.com/site/searchpage.jsp?st=ssd+ps5+heatsink&_dyncharset=UTF-8&_dynSessConf=&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys.
If you’d like, please reach out to us by sending a private message on one of Best Buy’s official social media accounts:
Facebook: facebook.com/BestBuy
Twitter/X: twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, include your full name, phone number, and email, and mention that you’re reaching out regarding your "Google Review." Be sure to include the conversation number 64503967 so we can assist you quickly.
Thank you again for your feedback, and I look forward to helping address your concerns.
Best regards,
^Magee
Isita c
December 01, 2024
1 out of 5
No atienden rápido. Te hacen esperar mucho y los trabajadores no son amables