Nice young man helped me turn the older Kindle my sister gave. So simple. Thanks.
The store is clean, but some of the associates are way too aggressive. I came here to buy a specific laptop with a specific budget in mind, and the sales associate kept trying to push the more expensive ones onto me. He also treated my dad like he was an idiot, when my fathers probably been building computers longer than this dudes been alive. If you want to buy a laptop, just go to Amazon.
Response from Best Buy
June 25, 2026
Hello, thank you for leaving us a review. Being able to get what you are specifically looking for is important. Can you please reach out to us on Facebook (https://bby.me/ApjreI), Twitter/X (https://bby.me/INdxZN), or Instagram (https://bby.me/uf9WoM) with more information about your experience? Please begin your message with "This is regarding my Google Review #177880".
Horrible Customer Service. They made me come in for the battery replacement appointment to pay first before they are able to order, then have to come in AGAIN for the installation. And this is the latest iPhone model. I am not surprised if this company will go bankrupt soon. I can go to Apple Genius bar and take care in an hour at the appointment, but Apple certified retailer like Best Buy cannot offer the same service and cause such hassle to the customer. Will never change battery at the Best Buy ever. Horrible experience.
Response from Best Buy
June 20, 2026
Hi, Julia,
Thank you for taking the time to leave feedback for us regarding your recent Apple repair interaction. I can understand expecting your repair to be completed in a timely manner.
So that we can look into this closer, please feel welcome to us a private message on any of the following social media platforms: Facebook (https://bby.me/RHrguU), X (https://bby.me/uwjJUI), or Instagram (https://bby.me/h7WEWu).
Please be sure to reference the phrase “Google review #174967” in your social media message.
best buy had massive selecrion but it was hust a nornal bets buy though a little bigger than jordan landing or sandy but ye