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Best Buy South Salt Lake City
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy South Salt Lake City
How do I check product availability at the South Salt Lake City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Salt Lake City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Salt Lake City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Salt Lake City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6217 reviews)
Andrew C
October 27, 2026
1 out of 5
I purchased a $2,500 gaming desktop from Best Buy on September 5th. Unfortunately, the system proved defective (likely a faulty GPU). Because I spent weeks troubleshooting directly with the manufacturer (iBuyPower) to confirm the issue rather than immediately returning it, I missed Best Buy’s standard return/exchange window.
When I reached out to the store to discuss exchange options for a defective unit I had barely been able to use, I ran into a series of customer service roadblocks:
Strict, short policy window: Best Buy’s standard return policy is now limited to just 15 days, unless you pay an additional $200/year subscription for their membership program to extend it to 60 days.
Misleading phone support: After navigating an automated AI phone system to reach an agent, the phone representative set up a Geek Squad appointment for me, assuring me they could take a look and see what could be done to help get the brand-new computer working.
Upsell at the counter: When I arrived for my appointment, the Geek Squad technician informed me that without buying the $200 yearly plan, they would not even diagnose or look at the computer.
Wasted time: After declining the upsell, the agent offered to get a manager. I waited nearly 15 minutes, only to be informed the manager would simply tell me the same thing and that they "hardly ever budge for customers."
I left without the manager ever showing up.
It is deeply disappointing that on a $2,500 purchase made less than two months ago, Best Buy’s only solution at every turn was "pay us $200 more or we won't help you." There was zero flexibility or willingness to assist with a dead-on-arrival product. Now my only recourse is to go through an extended manufacturer warranty process.
I have been a loyal customer for years, but due to the lack of transparency, rigid policies, and transactional customer care, I will be taking my business elsewhere in the future.
Response from Best Buy
October 27, 2026
Hello, thank you for leaving us a review. Receiving a computer that is defective from the manufacturer is not the ideal experience. We'd like to make sure this is documented on our corporate servers. Can you please reach out to us on Facebook (https://bby.me/aMl9Af), Twitter/X (https://bby.me/8mx3qo), or Instagram (https://bby.me/xVlgSa) with more information about your experience? Please begin your message with "This is regarding my Google Review #244427".
Carmenrosa G
October 22, 2026
5 out of 5
Muy buenas ofertas gran calidad y excelente servicio
Samuel G
October 20, 2026
1 out of 5
Rude guys
Response from Best Buy
October 20, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.
Sage Y
October 18, 2026
3 out of 5
It was a good place but the ray ban meta glasses didn't work I tried to capture but it won't work try again little better best buy.