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Frequently Asked Questions About Best Buy South Salt Lake City

How do I check product availability at the South Salt Lake City Best Buy?
How do I check my order status?
My local South Salt Lake City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy South Salt Lake City stores’ holiday hours?

Recent Reviews

4.0
(5898 reviews)
Josh O
September 16, 2025
1 out of 5
Employees are snarky and poor attitudes with little to no product knowledge. This was the worst customer service I’ve experienced in awhile and the Manager Ben I think was his name had no name tag shirt untucked looked like he just rolled out of bed… what happen to standards at least for your leadership? I will not be back.
Response from Best Buy
September 17, 2025
Hello Josh, Thanks for reaching out and providing your feedback. Snarky attitudes and not representative of the level of customer service we want to strive for. I would like to know more about your visit to our Salt Lake location. To connect with a representative, you can contact us through social media, you can find us at a Social Media link below and reference Google Review #44274 in a private message. Facebook (https://bby.me/8ij9ra) Twitter/X (https://bby.me/79xql2) Instagram (https://bby.me/f9zogl) Thanks,
Liam N
September 16, 2025
5 out of 5
TK was super helpful with my return/exchange. I was frustrated that my brand new computer wasn’t working and he helped me quickly and clearly understand the return/exchange process and the process it. Overall, super friendly guy and very helpful. If you’re shopping for a computer here, ask for TK.
Midnight
September 15, 2025
1 out of 5
Customer service has gone down hill. Nobody can find the “key” to unlock a camera I was eyeing. Only the manager has the spear key and doesn’t come in until the next day. They don’t seem too concerned about the main key being lost. What a disappointment. Matt didn’t even try to look for it. Such lazy work. Now I know not to come to this Best Buy.
Response from Best Buy
September 16, 2025
Hi there! Thank you for leaving us this feedback. When shopping in store, I can understand wanting timely access to our merchandise. So that I can properly document your feedback or offer assistance, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/jvqk4p) X (https://bby.me/99y49b) Instagram (https://bby.me/rf01oj) Be sure to mention “Google review #43908” when contacting us. Thanks!
Brandon L
September 15, 2025
1 out of 5
Would not sell me a game because they couldn’t find it in the system when is was on the floor with all the other games and could also be found online on their website. Like why even have it there then
Response from Best Buy
September 16, 2025
Brandon, Thank you for the review. I can understand not being sold a game, due to not finding it would be frustrating. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/dvogcg), Twitter/X (https://bby.me/79uz57), or Instagram (https://bby.me/38mx9e). I’d recommend sending a private message or DM. Please include Google Review 43900.

About Best Buy South Salt Lake City

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