Officiallast A
November 30, 2025
I don't usually write reviews, but this has been the worst customer service I've ever seen. I called about a purchase, and it took me more than an hour to speak with someone.
Response from Best Buy
November 30, 2025
Hello,
Thank you for sharing your feedback with us regarding your order. We try to pride ourselves in ensuring we provide great customer service, each and every time. Let’s get this reviewed for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://bby.me/59u6bq), X/Twitter (https://bby.me/wo1s16) or Facebook (https://bby.me/oomqsp) with the full details. Also add Google Review 78503. We look forward to hearing from you.
Alexander G
November 30, 2025
Prompt curbside order service, in and out in only a couple of minutes
Fui el pasado miércoles en la noche para buscar y comprar una lapto y me ayudó un muchacho de nombre Jacob, honestamente fue muy amable y contestó todas mis preguntas, adicional a eso fue muy paciente conmigo ya qué llegué 30mins antes de cerrar, incluso me ayudó a pagar ya que no sabía cómo usar mi tarjeta de crédito.