Best Buy South Salt Lake City

I was actually fridge shopping. No one greeted me when I entered the store nor did a salesperson ask if I needed assistance. I didn't buy my fridge from best buy. I expect a minimum level of courtesy when I'm making a purchase that isn't $2.

Best Buy estimated it would take two hours to replace my phone battery. Rather than waste that time, I found a quiet spot toward the back of the store, opened my laptop, and began working. Security approached and asked what I was doing. I explained that I was waiting for a repair and wanted to be productive. They initially said that was fine, but returned a few minutes later and told me I couldn't sit there anymore. My only option was to sit at the front of the store, where heavy foot traffic and loud music made it difficult to concentrate. I understand the need for store security however, I was disappointed by the lack of flexibility or a suitable place for customers to wait during lengthy repairs. The experience was confrontational, left me feeling very unwelcome and makes me less inclined to use Best Buy for future repairs.

Best in town!

The TV is great, it’s a Sony, so as expected. Delivery guys were nice. That said BEWARE, I paid $120 to have the set delivered and setup. The $120 only covered taking the TV out of the box! To actually get it functional was an additional $99!!!