Phone system doesnt work properly and impossible to get in touch with a person and when you do they arent even in the store or even the same country.. and they speak very poor english and you have to repeat yourself over and over and over just to find out that they have no idea what youre even asking about..
Response from Best Buy
December 27, 2025
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This place is a lot of over priced electronics in my opinion, I didn't buy anything just looked around they put ultimate electronics out if business but im not sure whats keeping them in business other than being the last electronic brick and mortar store. If you are in a bind and can't find it online then they are the best bet.
Heather S
December 23, 2025
Last Thursday my mom and I picked up a TV we paid for online. It was a smaller one, all we could afford. The lady at the counter commented on it, saying , "oh, a baby one". I feel that this comment was very unprofessional and extremely insensitive. We will not be going to this location anymore. I dont understand why anyone, especially an employee would comment on the size of our purchase. Nonetheless, it made us feel bad.