Best Buy South Salt Lake City

I went here tonight and nobody came up to me to ask with me if they could help me with anything. There weren't that many customers around. Other people got helped just fine. There was no message on the intercom saying that the store was closing. I was sitting here at 8:20 when an apathetic young associate with fake lashes and dark hair finally came up to me to tell me that it was closed so that I would need to make my final purchases if needed. I told her I had no idea that it was closed and that it wasn't right that nobody came up to me to help me. I was standing in line waiting for her to help me after she helped a couple but she walked away to do something else. I was about to purchase a $900 Samsung monitor to find about the multiple devices deal but I won't be doing that now. This is what you call customer service? People at Best buy used to approach you to educate you on their products and now they are understaffed and do not care. I doubt they make any commissions anymore. I was only waiting for help for 2 hours. I thought all Best Buys closed at 9:00 p.m. but this is sleepytown smog USA SLC and everyone has an attitude. Bad experience and then she went and talked smack about me to her co-worker in the mobile area after I walked away from the electronics. I'll buy on Amazon or newegg instead. Thanks for the reminder of why I only come here once a year if that!

20 employees working at the same time. Nobody at the register—literally nobody. The security guy judged me on the way in… for what? They don’t want to sell anything. How does BB stay in business? They don’t have people running the register. Don’t come to this store—you’ll just waste your time.

Went in to look at TV’s. Spencer Johnson, a BestBuy associate, came up to help. He is ridiculously knowledgeable about all the TV’s they have to offer down to the components, software, age of panels and hardware, differences between them all, settings, etc. Super friendly, professional, and knows what he’s talking about. I’ve had associates try to help me at bestbuy before and they don’t all know what they’re talking about. This guy deserves a raise. You don’t want to lose this guy, he’s an asset to bestbuy.

The manager that helped us was amazing he was able to get us our computer tower when everyone else said we would have to wait till the next day to pick it up