Matteo ...Awesome Service!! Thank you for helping us find the exact cables needed!
The store was clean ,not cluttered. It appeared well stocked. Trying to find someone to help me that new about the item I needed was a little disappointing. I was there for 15 minutes trying to find what I needed before someone tried to help me
At that point, there were 3 people that came to assist me in.about 5 minutes intervals. Only the last person had a firm knowledge of the product I needed. I was ready to just give up and head to the internet.
Excelente atención, buenos productos
Came to shop for an LG OLED computer monitor and I asked if they could set up their demo to see how the picture looks. They told me they don’t have a way to do that. Told them bluntly that will prevent me from buying it today. They didn’t care and basically shrugged their shoulders and said there’s nothing they can do. I’m literally in your store and willing to pay big money but they didn’t care enough to actually sell it to me. WTH
Replying to the Best Buy response:
The monitor I was looking to buy was already on display. The employee simply didn’t want to hook it up for me. Your response was not helpful at all. I simply wanted to see how the picture looked and they were rather dismissive and had no interest in grabbing some cables and hooking it up.
Response from Best Buy
October 17, 2026
Hi, Tim,
Thank you for reaching out to share your experience. We intend to provide a quality level of customer service for all of our customers. There is also a way to confirm if a product is on display on our Best Buy website. Your feedback is valuable to us, and we greatly appreciate you for taking your time to share your experience as it helps us to continue to improve.
If there is something we can do to improve your experience, please get in touch with us on any of the following platforms:
Facebook ( https://bby.me/tOW4BS)
Twitter/X ( https://bby.me/amJWFj)
Instagram ( https://bby.me/yis63F)
Please mention your review #239337, so we can document your experience and/or if you have any questions.