Went in to buy a laptop and got helped by Mateo and Jackson, they were super friendly and helpful to us.
I've been here for 20 minutes, asked for assistance over 10 minutes ago, and still no one has come to help.
Meanwhile, I'm standing here holding my child because there isn't even a place to sit while waiting. Customer service should not require customers to stand around indefinitely hoping someone will eventually show up.
This has been a very frustrating experience. Based on today, Best Buy has not left a good impression.
I love this Best Buy location so much! I've never had an issue with any of the employees here, and they all seem very knowledgeable about the products in their departments.