Tyler H
September 03, 2026
Like most people, I use Amazon pretty liberally, but dang, it’s nice to go into a store and buy things in person sometimes. The staff here are always great, and lately, I’ve found the prices to be just as good or better than Amazon.
Have no idea on what kind of mouse to buy for a new PC. I’ve always used a console. Walked in to the Sandy location and Alex explained what he uses and why and how it would benefit me after 5 min of chat. Awesome…no need for searching reviews based off something I know nothing about. Just a simple discussion with a real person. Thanks Alex.
I went in for a return of a recent purchase, but also had a follow up question regarding a Samsung frame tv I purchased 1.5years ago. Unfortunately the warranty is expired and I wasn’t part of the Best Buy membership at the time. But the supervisor Mateo spent extra time trying to see and help me figure out what my options are. At this point I was told to contact Samsung as the panels are probably not made at the factory anymore and it would be hard to fix without Samsungs involvement. (For those interested, I did and it was very easy to contact and have a technician scheduled to come for $125 diagnostics)
They dont accept returns on non working machines. Steer clear of best buy as their return policy is the worst in the industry.