How do I check product availability at the Sandy Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sandy Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sandy stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sandy Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4085 reviews)
José G
October 17, 2026
5 out of 5
Excelente atención, buenos productos
Tim J
October 16, 2026
1 out of 5
Came to shop for an LG OLED computer monitor and I asked if they could set up their demo to see how the picture looks. They told me they don’t have a way to do that. Told them bluntly that will prevent me from buying it today. They didn’t care and basically shrugged their shoulders and said there’s nothing they can do. I’m literally in your store and willing to pay big money but they didn’t care enough to actually sell it to me. WTH
Replying to the Best Buy response:
The monitor I was looking to buy was already on display. The employee simply didn’t want to hook it up for me. Your response was not helpful at all. I simply wanted to see how the picture looked and they were rather dismissive and had no interest in grabbing some cables and hooking it up.
Response from Best Buy
October 17, 2026
Hi, Tim,
Thank you for reaching out to share your experience. We intend to provide a quality level of customer service for all of our customers. There is also a way to confirm if a product is on display on our Best Buy website. Your feedback is valuable to us, and we greatly appreciate you for taking your time to share your experience as it helps us to continue to improve.
If there is something we can do to improve your experience, please get in touch with us on any of the following platforms:
Facebook ( https://bby.me/tOW4BS)
Twitter/X ( https://bby.me/amJWFj)
Instagram ( https://bby.me/yis63F)
Please mention your review #239337, so we can document your experience and/or if you have any questions.
Peyton J
October 15, 2026
5 out of 5
Sejiad ?? Was super helpful and knowledgeable!!
Buck J
October 11, 2026
1 out of 5
Worst customer service ever. The guy made a rude joke and then told me they don’t sell power converters when I asked him. I ended up finding it myself. It seems like all the Best Buy’s I have been to recently just hire any kid off the street these days. Warm bodies don’t help when it comes to a sales job.
Response from Best Buy
October 12, 2026
Hi, there,
Thank you for sharing your feedback. I can understand why this experience left you feeling frustrated. Customers should be able to rely on our team for accurate information and helpful guidance when shopping in our stores. Learning that the item was available after being told otherwise, combined with an interaction that came across as dismissive, is not the experience we want our customers to have.
If you would like to have your experience documented please reach out to us on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #233867” when reaching out on social media.