I love this Best Buy location so much! I've never had an issue with any of the employees here, and they all seem very knowledgeable about the products in their departments.
I had a great experience at Best Buy thanks to Hassam and Jackson. They were super welcoming, incredibly knowledgeable, and genuinely helpful the entire time I was there. Honestly, they’re the main reason I’ll keep coming back to this location. Customer service like theirs really makes a difference.
They sent an email saying the product was ready, however, when I got there to pick it up, it wasn't ready yet. An hour later, it was ready. I did not want more errands in one day
Best Buy is very deceptive about on line purchases. They do not disclose the fulfillment company until an order is placed ie Staples. Indicates that it can be returned to any store however the store does not issue the refund. Refund only occurs once the third party seller receives the returned product which could take up to two weeks not the normal 2-3 days refund process. Would not be necessary had they inventoried the product in store to begin with. Last time I will do business with Best Buy
Response from Best Buy
May 11, 2026
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