Friendly, helpful and low-pressure.
IN STORE customer service was AWESOME and that is what sparked the review. That review stands firm!
However, I called the "local" number to get a manager to pay the compliment - which I do for all "extreme" service (either extremely good or extremely bad), and the experience trying to get past the horribly programmed AI "agent" only to be sent to some outsourced call center with a "person" I could not understand, I would give their phone experience a NEGATIVE 5.
Back to the guys in the store - THANKS for hooking me up with the perfect WiFi and BT solution - your recommendations helped me get back to work quickly and even better than expected.
Rock on IN STORE!
Raves to Jasmine in the Geek Squad dept.! I took my HP Laptop in thinking it was bricked after a failed bios update. Jasmine was able to get my laptop up & running like a pro, show me some warning signs of possible problems on the horizon & get me back on my way in a timely manner. Thanks so much!
It's best but, it's always great!