the worst best buy i’ve ever stepped in. the workers are so lazy and sound so stupid. even with an appointment made we were ignored, and not helped for ages. horrible service, horrible place, please avoid the geek squad.
Response from Best Buy
April 08, 2026
Hello, Jessica,
Thank you for taking the time to share your feedback in this concern. We understand how important excellent customer support can be, and we would like to document any feedback you may have in this concern. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 139765.
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We look forward to assisting you there.
I had a problem with an Epson printer. Epson has horrible Customer Service if you have issues. I could not get it resolved through Epson so I spoke to the store manager at the Washington Utah store and within 10 minutes he resolved it and took care of it. I was so impressed! I am definitely going to continue to shop at Best Buy! I believe his name was John, so big thanks to you and Best Buy for taking care of my problem!
BB St. George, Utah👎! Extremely unknowledgeable customer service at best! Sales associates need a lesson in products & courtesy. I hail from Philadelphia, relocated to Nevada. We needed 4 tvs & bought none at your store due to lack of customer service. Mgmnt. stood around overhearing our frustration with associates & did nothing to intervene & lend a helping hand! On a positive note we bought 4 tv's at Blvd. Home furnishings, which we highly recommend! Ashame.
Response from Best Buy
March 26, 2026
Hello ck,
If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #135036 in a private message. It does not sound like you received the level of customer service we strive for while you were trying to purchase your TVS and we want to see if we can help.
• Facebook (https://bby.me/9v7uVl)
• Twitter/X (https://bby.me/tQRFHP)
• Instagram (https://bby.me/oOVJQy)