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Frequently Asked Questions About Best Buy Washington

How do I check product availability at the Washington Best Buy?
How do I check my order status?
My local Washington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Washington stores’ holiday hours?

Recent Reviews

3.9
(2465 reviews)
John W
March 27, 2026
5 out of 5
I had a problem with an Epson printer. Epson has horrible Customer Service if you have issues. I could not get it resolved through Epson so I spoke to the store manager at the Washington Utah store and within 10 minutes he resolved it and took care of it. I was so impressed! I am definitely going to continue to shop at Best Buy! I believe his name was John, so big thanks to you and Best Buy for taking care of my problem!
ck
March 26, 2026
1 out of 5
BB St. George, Utah👎! Extremely unknowledgeable customer service at best! Sales associates need a lesson in products & courtesy. I hail from Philadelphia, relocated to Nevada. We needed 4 tvs & bought none at your store due to lack of customer service. Mgmnt. stood around overhearing our frustration with associates & did nothing to intervene & lend a helping hand! On a positive note we bought 4 tv's at Blvd. Home furnishings, which we highly recommend! Ashame.
Response from Best Buy
March 26, 2026
Hello ck, If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #135036 in a private message. It does not sound like you received the level of customer service we strive for while you were trying to purchase your TVS and we want to see if we can help. • Facebook (https://bby.me/9v7uVl) • Twitter/X (https://bby.me/tQRFHP) • Instagram (https://bby.me/oOVJQy)
Jim M
March 22, 2026
1 out of 5
Absolutely the worst Best Buy I have ever worked with. Three times I’ve tried to bring in items for repair with their “membership“ the items never get fixed and I spent $200 on a membership that does nothing to address the issue. The management doesn’t seem to care they’re not empathetic they have no Customer Service skills whatsoever. Their attitude is I don’t care, so they should all be fired that’s just my opinion. This location hands-down the worst Best Buy I’ve ever had an experience with they sent off our computer, tried to take the power cable or obviously weren’t paying attention. After confronting the manager they gave us our cable back. The employees are very poorly groomed. In most cases have earrings, nose, rings, and piercings that are not pleasant to look at. Do not go to this location do not buy the membership most definitely because unless you intend to buy an item, it’s not worth it. They do not service the items that they promise they will. I’ll be reporting the location to the FTC as I paid for a service and the service was not rendered the computers were easily fixed locally by another apple care provider”OVER THE PHONE IN FRONT OF ME IN 30 MINUTES!”
Rhonda T
March 22, 2026
5 out of 5
The bestest Best Buy ever because we had such a great associate! Oakley for sure went over and beyond our expectations!! Thanks to him for being very, very patient and very knowledgeable! A thousand Thank You’s to Oakley!! 👏🏽👏🏽

About Best Buy Washington

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