Best Buy Washington

Do not order an appliance from here if you value your time and sanity. When ordering a new fridge we were told it would be delivered between 7am and 7pm the next day. Helpful right? We were told we’d receive more accurate delivery times as the driver started their shift. Sure enough the next day we received a text that our window was between 11-3. Cool. Then a while later we received a text saying the driver is en-route to your house and will be there at 1:23. Please have your fridge ready. Perfect. Until the driver no showed. We received no additional texts or information. After several hours past the expected time, we checked in app where it said “rescheduling is required.” You’d think we would’ve received a text update that the delivery was cancelled? Nope. Had to seek out that info ourselves. Then after being on hold on the phone for too long we were told “there was a problem with inventory and the soonest they could get us the fridge was 2 days later.” Total joke of an experience.

Apple repair is not working/accepting requests from best-buy. They cant fix Apple products for an unknown amount of time.

When I came in I was on the clock and in a pinch. The guy who helped me was knowledgeable and friendly. He knew exactly what I was looking for and helped me find it quickly. I was in and out in 5 minutes. I’ll definitely be back with personal and professional business.

Friendly staff! Its very rare for a sales person to ask if you're finding what you need, but we were asked within 5 minutes of looking.