Frequently Asked Questions About Best Buy Washington
How do I check product availability at the Washington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Washington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Washington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Washington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2412 reviews)
Troy N
August 22, 2025
4 out of 5
Some of the employees very helpful and some act like you are interupting their social gathering when you need help or check out
doug s
August 21, 2025
1 out of 5
I was told on the phone to bring my ring doorbell in and they would check it. When I got there, the greeter named Matt told me they didn’t do that and I said they told me on the phone they did and he said you probably were talking to someone in another country sorry and walked off.
Response from Best Buy
August 21, 2025
Hello, Doug,
Thank you for reaching out to us here on Google and taking the time to share your experience here. We understand how important excellent customer service can be, and we understand how we would feel in this situation. We would like to take a closer look into this with you to document any feedback you may have. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 32813.
Facebook (https://bby.me/fldjvd)
Twitter/X (https://bby.me/3lbd66)
Instagram (https://bby.me/a4izhy)
We look forward to assisting you there.
Regards,
^ Brandon
Jakob D
August 20, 2025
5 out of 5
The store was kinda hectic but once I got with Alex he made everything super easy. We didn’t have a ton prepared when we got there and he was super helpful. I also forgot my ID and Alex found my number and got it back to me. Shout out Alex!
Barbara P
August 12, 2025
5 out of 5
I bought a new laptop and the Geek Squad did a quick and great job transferring information from my old laptop to the new one!