Frequently Asked Questions About Best Buy Washington
How do I check product availability at the Washington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Washington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Washington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Washington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2511 reviews)
Sylvia B
October 20, 2026
5 out of 5
Just left the store…we went to purchase an I-Pad & we were immediately approached & asked if we needed help. While my husband was being helped I went to the Geek Squad counter with my ancient I-Pad that wouldn’t recognize my Apple ID & wouldn’t connect to our internet.
Jarred helped me with it! Jared was amazing!!!
These Geek Squad guys are so good at what they do.
Thank you Jarred for being so helpful!. Very impressed with the exceptional customer service we received today.
James E
October 12, 2026
1 out of 5
Worst customer experience I have seen from a company. If I could give zero stars I would. From staff inside the store to the online staff all terrible performances. Do not shop here, you get better help from the AI chatbot. Taking my business literally anywhere else.
Response from Best Buy
October 13, 2026
Hello,
Thank you for the review. We like to pride ourselves on giving excellent customer service. We regret to learn this was not the case for you.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 237320