Was in store about 1 hour and no one helped. Terrible customer service and not a very good selection
Response from Best Buy
April 19, 2026
Hello Daisy,
We can understand how you would feel if you could not get the help you needed during your visit, we would feel the same way. And we’re really grateful you took the time to share your experience with us. We would like to see if we can help in any way. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #143420 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/oqjZQj)
• Twitter/X (https://bby.me/iT1DZS)
• Instagram (https://bby.me/KKsqSN)
Garbage!!! Can’t call the store and only get the A.I on the phone or some call center that doesn’t have any specific info on products at specific locations. Won’t shop there!
Response from Best Buy
April 11, 2026
Hello!
Thank you for your feedback. We appreciate you taking the time to share your experience.
To formally document your review, feel free to reach out to us on Facebook: https://bby.me/tetIGe Instagram: https://bby.me/U08Nal Twitter/X: https://bby.me/qqe60G. Be sure to mention your Google review 140689 in the details.
the worst best buy i’ve ever stepped in. the workers are so lazy and sound so stupid. even with an appointment made we were ignored, and not helped for ages. horrible service, horrible place, please avoid the geek squad.
Response from Best Buy
April 08, 2026
Hello, Jessica,
Thank you for taking the time to share your feedback in this concern. We understand how important excellent customer support can be, and we would like to document any feedback you may have in this concern. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 139765.
Facebook (https://bby.me/7PqRCU)
Twitter/X (https://bby.me/NFAuqZ)
Instagram (https://bby.me/f3Jg98)
We look forward to assisting you there.