Garbage!!! Can’t call the store and only get the A.I on the phone or some call center that doesn’t have any specific info on products at specific locations. Won’t shop there!
Response from Best Buy
April 11, 2026
Hello!
Thank you for your feedback. We appreciate you taking the time to share your experience.
To formally document your review, feel free to reach out to us on Facebook: https://bby.me/tetIGe Instagram: https://bby.me/U08Nal Twitter/X: https://bby.me/qqe60G. Be sure to mention your Google review 140689 in the details.
the worst best buy i’ve ever stepped in. the workers are so lazy and sound so stupid. even with an appointment made we were ignored, and not helped for ages. horrible service, horrible place, please avoid the geek squad.
Response from Best Buy
April 08, 2026
Hello, Jessica,
Thank you for taking the time to share your feedback in this concern. We understand how important excellent customer support can be, and we would like to document any feedback you may have in this concern. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 139765.
Facebook (https://bby.me/7PqRCU)
Twitter/X (https://bby.me/NFAuqZ)
Instagram (https://bby.me/f3Jg98)
We look forward to assisting you there.
I had a problem with an Epson printer. Epson has horrible Customer Service if you have issues. I could not get it resolved through Epson so I spoke to the store manager at the Washington Utah store and within 10 minutes he resolved it and took care of it. I was so impressed! I am definitely going to continue to shop at Best Buy! I believe his name was John, so big thanks to you and Best Buy for taking care of my problem!