Absolutely the worst Best Buy I have ever worked with. Three times I’ve tried to bring in items for repair with their “membership“ the items never get fixed and I spent $200 on a membership that does nothing to address the issue. The management doesn’t seem to care they’re not empathetic they have no Customer Service skills whatsoever. Their attitude is I don’t care, so they should all be fired that’s just my opinion. This location hands-down the worst Best Buy I’ve ever had an experience with they sent off our computer, tried to take the power cable or obviously weren’t paying attention. After confronting the manager they gave us our cable back. The employees are very poorly groomed. In most cases have earrings, nose, rings, and piercings that are not pleasant to look at. Do not go to this location do not buy the membership most definitely because unless you intend to buy an item, it’s not worth it. They do not service the items that they promise they will. I’ll be reporting the location to the FTC as I paid for a service and the service was not rendered the computers were easily fixed locally by another apple care provider”OVER THE PHONE IN FRONT OF ME IN 30 MINUTES!”
The bestest Best Buy ever because we had such a great associate! Oakley for sure went over and beyond our expectations!! Thanks to him for being very, very patient and very knowledgeable! A thousand Thank You’s to Oakley!! 👏🏽👏🏽
Clayton L
February 21, 2026
I couldn't find what I needed. There were a lot of geeks walking around but none asked if I needed help. Probably because I look way smarter than I am.
PCUTLegends
February 12, 2026
Great selection, very welcoming greetings at the front door, but although we were just looking for 1 item and they told us where it was in the other areas of the store there was no one around. Different experience from the other best buys I've been to. When I looked at the front door every associate was at the front counter or front door huddled together something I've been noticing in larger retailers instead george. To reiterate kind welcoming then "telling" us where to go. Example other Best buys would offer to show you or at least offer then assist with other needs. Up sale! St. George is has a lot of retirees I was with my grandfather if I didn't help him he would have spent forever just to find that one item.