Best Buy Jordan Landing

I am writing to formally express my extreme dissatisfaction and concern regarding the recent service performed on my vehicle, specifically the installation of a new radio and a remote control car starter. Since these installations were completed, I have encountered a persistent series of malfunctions and new issues that have significantly impacted my vehicle's functionality and my overall trust in your services. Following the initial installation, I immediately noticed that the radio's volume controls and other integrated functions were not operating accurately or reliably. To address this, I scheduled a follow-up appointment. During this visit, I was informed that the problem would require an extensive, separate 5-hour appointment for resolution. Given the unusual nature of this diagnosis, I sought independent assessments from three different automotive experts, all of whom consistently concluded that faulty wiring was the underlying cause of the issues. Despite this consensus from external professionals, upon my return to your service center for the scheduled repair, the diagnosis shifted dramatically. I was then advised that the problem originated from the remote starter and that an upgrade to this system would be necessary to rectify the situation. This conflicting information, especially in light of the multiple independent opinions, has caused considerable confusion and doubt regarding the accuracy of your internal diagnostics. To further compound my frustration, after retrieving my vehicle following this last appointment, I discovered two critical new issues that were absolutely not present before your team's intervention: my backup camera and my right turn camera are now completely inoperable. It is deeply troubling that my vehicle has developed additional, significant malfunctions directly after receiving service at your establishment. This entire experience has been profoundly disappointing. I have spent valuable time and incurred inconvenience due to multiple appointments, only to be met with inconsistent diagnoses and a proposal for a potentially unnecessary upgrade, all while my vehicle now suffers from even more severe issues than when it first entered your service bay. I am particularly concerned that these ongoing problems and the new camera malfunctions may be a direct consequence of the initial installation or subsequent repair attempts. I urgently request a comprehensive and accurate re-evaluation of my vehicle. My expectation is for all existing issues – including the original radio malfunction, the persistent remote starter problems, and the newly introduced camera failures – to be thoroughly diagnosed and completely resolved without further undue expense on my part. I look forward to your prompt attention to this matter and a resolution that fully restores my vehicle to its pre-service condition. This is absolutely very unfortunate to say the least. I was sincerely hoping for the best.

Te atienden muy bien y rápido

Esta tienda es una de las tiendas más racistas que he visitado y le voy a contar el por qué compré una alarma para un BMW Y me cambiaron la cita tres veces, si mi consentimiento y cuando fui el manager de la tienda me dijo que me recomendara que mejor regresaba a los productos porque no tienen oficina para quejas no tienen tiempo para los clientes hispanos no debería vender y vender para nosotros, una experiencia malísima, súper mal a una tienda malísima

Not too bad. Store is clean and organized just was thrown off from the layout as im used to a different