Best Buy Jordan Landing

I ordered 2 items online for in-store pickup and listed my husband as the pick up person. The employee at the desk absolutely refused to release the items, even though my husband was clearly authorized to pick up the order. Even with proof from the confirmation emailthat my husband was listed as the pickup person, the employee refused. We will be using the Sandy store moving forward .

I stopped by today to look at a new stereo for my pickup. I wanted to see the options and find out a little about what's available with the possibility of actually purchasing something if I saw something that I like. I walked in the front door, started looking around for something that might identify where the car stereos live but only made a few steps into the store before the noise on the overhead sound system literally drove me out of the place. Okay, I understand that there may be those who like that kind of entertainment but personally I prefer something where the "singer' is actually on pitch and the sound isn't so loud that I can't think. For those who like that kind of "music", I suggest that even elevator music shouldn't be played that loudly. I turned around and left. I won't be buying a car stereo from Best Buy.

Good selection of electronics and really knowledgeable staff. But I came in ready to drop $1000 on a TV if they could just show me what hockey looked on it as I've been having issues with other TV's with specially hockey content. Unfortunately I was told they can't let me sign on the TV to ESPN+ to view it. They would have had a sale on the spot. Then I wanted to purchase the Omni book ultra flip as long as the writing feature was good as I need to write on it for work, but they wouldn't let me test the pen that comes with it so instead of spending $2,500+ with them today. I left empty handed and will look at other avenues of purchase.

Everyone working there looks tripping and weird customer service!