We found what we were looking for. Great service even when there was little staff that day.
Great service, friendly staff. Only issue is the restrooms are not public. Retail stores need to do better on this front.
Don’t go here for Pokémon cards. The scalpers will literally get there at 4 AM and outright you and the second they open the store. Best Buy is cool with the scalpers and will sell every single last card. They have to the first five people which is what happened today, April 11, 2026. I literally am there to buy cards for my child. I literally wouldn’t piss on this Best Buy if it were on fire. The employees there suck.
I'm very happy now that Customer Relations was able to resolve my dilemma on a simple matter. Been shopping here since they opened this location over 20 years ago. They meet all my electronic needs!!!!
Response from Best Buy
April 09, 2026
Hello.
Being denied an exchange is far from ideal, and we appreciate you reaching out. One of our agents will be glad to look into this for you. If you have a moment, please reach out to us on Facebook (https://bby.me/AqV3bh), Twitter/X (https://bby.me/kfitEx), or Instagram (https://bby.me/y2Esuz). When reaching out via social media, be sure to mention that it's in response to Google Review number 139955.
Thanks!