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Best Buy Jordan Landing
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Frequently Asked Questions About Best Buy Jordan Landing
How do I check product availability at the Jordan Landing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jordan Landing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jordan Landing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jordan Landing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2988 reviews)
Charlene C
January 16, 2025
5 out of 5
Great store
Matthew E
January 15, 2025
2 out of 5
I'll give it 2 stars just because they helped me in Dec. I just spent 15 minutes standing in the computer section. I'm looking to buy a laptop, wireless mouse & keyboard, screen, and some other accessories. No employees in computer section, however there were plenty at the service desk staring at their phones. Avoided eye contact when i approached. I'm heading to Sandy, maybe they want my money
Response from Best Buy
January 15, 2025
Hi, Matthew,
Thanks for taking the time to leave a review here on Google. I can certainly understand expecting friendly expertise when visiting your local store location, especially when it involves an important purchase. As someone who expects excellent customer service myself, I truly understand your concerns.
To properly document your concerns and address any additional questions you may have, please connect with us through any of our social media links below. In your message, kindly include your full name, phone number, and email address. Also, please mention Google review 64682423.
Kind regards,
^Pre
Charlotte
January 08, 2025
2 out of 5
Went in for a iphone screen protector trade, ended up waiting for 30 minutes because the phone was left in the back and forgotten about. Disappointing.
Response from Best Buy
January 08, 2025
Hello, Charlotte,
Thank you for reaching out in regards to your concern with your iPhone screen protector replacement. I can understand that during busy times delays can make things difficult. If you would like to further advise us on your complaint we would be glad to do so if you would like to reach out to us on any of our Social Media Profiles below with Review 64657542 for support.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Thanks,
^Tommy
Kyle W
January 05, 2025
1 out of 5
Purchased a remote start for a Christmas gift, scheduled 2-3 weeks out for install due to being busy. (Understandable) Had the apt and product installed on vehicle. Once I got home tried and would not work as intended. Reached out to the installers and store manager and they both said I would have to reschedule for a diagnostic a couple more weeks out. (Even though they just installed product same day, that does not work correctly)I would expect a same day comeback would be a priority but to them they don't care. wires under dash not professionally installed either with a wire shoved in with a fuse rather then the professional option. Very disappointed and Very poor customer service.
Response from Best Buy
January 05, 2025
Hello,
Thanks for taking the time to share your feedback. This time of year, I understand a remote starter can be important, and having this not work after you got it home and then be told it would take longer to get it looked at, wouldn't be welcome news. I'd like to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and either the online order number or Customer Service Pin Number from the store purchase receipt. Please also refer to your "Google review 64647103" in your message.
Sincerely,
^Melissa