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Best Buy Jordan Landing
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Frequently Asked Questions About Best Buy Jordan Landing
How do I check product availability at the Jordan Landing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jordan Landing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jordan Landing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jordan Landing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3021 reviews)
Austin P
April 11, 2025
5 out of 5
Gunner & Joshua in the PC accessories - super helpful and acknowledgeable, awesome customer service 10/10. They both helped me and manage tracked down a specific monitor the store had with 1 in stock exactly what I was looking for.
Brent H
April 11, 2025
1 out of 5
We paid high price for an expensive TV and had to wait a long time for delivery. The day the delivery comes they set up the wall mount and then be into bring the TV and it was completely damaged. They left the broken TV up and now we have a broken TV to look at and they say they can’t take it down or deliver the new one for a week. So much for trusting this company to take care of us. They should be checking their tvs before they deliver them and bring them inside. This is very sad. And when i ask what they can do for the inconvenience they say sorry nothing we can do.
Response from Best Buy
April 11, 2025
Hi, Brent,
Thank you for taking the time to share this review here, although we are sad to hear your new TV arrived damaged. We understand your feelings here, as having to wait additional time for a new one would be upsetting. We would like to get some more details from you, and see if we can help in any way.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 65033974. We look forward to hearing from you!
Regards,
^Katie
Ooop D
April 09, 2025
5 out of 5
Awesomeness
S W
April 09, 2025
1 out of 5
Went through Best Buy for all new kitchen appliances. I was told items were in stock ready to go. This was not the case. I waited more than a month for everything to be delivered and installed.
The refrigerator freezer door was also damaged. The repair tech was scheduled to come out on a Wednesday after I was told they don’t work weekends. I took a day off of work and was called the morning of the repair and was told “due to unforeseen circumstances” the repair would have to be rescheduled for the following Saturday! That’s what I was asking for in the first place. So a wasted day off of work.
Long story short. Purchasing - easy, physical installation - spot on and professional, scheduling - abysmal. I will definitely not be using Best Buy for any type of installation services again.
Response from Best Buy
April 09, 2025
Hello,
Thanks for sharing your feedback with us. I understand waiting longer than expected for your new appliances to arrive and then having the refrigerator arrive damaged, isn't a welcome situation. I'd like to have our corporate team look into this with you further.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and your order number. Please also mention your "Google review 65026048" in your message to us.
Sincerely,
^Melissa