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Best Buy Jordan Landing
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Frequently Asked Questions About Best Buy Jordan Landing
How do I check product availability at the Jordan Landing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jordan Landing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jordan Landing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jordan Landing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3065 reviews)
Botanical E
June 16, 2025
5 out of 5
Always helpful!
Ana S
June 16, 2025
4 out of 5
The customer service rep that helped me find the cable I was looking for was very nice and professional.
Alfred G
June 12, 2025
5 out of 5
My store because I find all what I need at home and they respond all inquiries. Try and you'll see the benefits.
David W
June 11, 2025
1 out of 5
Bought a TV Open Box "EXCELLENT" condition (Best Buy literally says "includes all parts and accessories or suitable replacement"). Picked this TV up - sticker says "missing remote". I kindly asked if they might have one on hand that would work, used, whatever, I don't care? They said no, I would have to buy the remote. So I returned the TV. Awkward for me and the unfortunate employee. Another higher level employee listened to the whole interaction and didn't attempt to help in any way. It's terrible management - don't set your employees up to have to deal with unnecessary complaints, just follow your own stated condition criteria. Duh. The TV also had NO packaging, not even an old used box - it was barely bubble wrapped across one dimension and taped all shoddy. I'd understand if it was listed as "Good" or "Fair", but the sticker on the TV literally said "Condition Excellent" and "Missing Remote". Had a similar situation buying a $2k laptop at this location a year ago, that was clearly not EXCELLENT condition by any standard. Apparently a persistent problem at this location, I wouldn't recommend buying at Jordan Landing.