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Frequently Asked Questions About Best Buy Jordan Landing
How do I check product availability at the Jordan Landing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jordan Landing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jordan Landing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jordan Landing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3276 reviews)
Mily P
July 08, 2026
5 out of 5
Excelente atención
Brendan M
July 08, 2026
4 out of 5
Wish they had more in store available new tech to demo and see. The selections these days are way more limited and you will just get hit up by 5 sales people in the middle for phone plans
insanity P
July 06, 2026
1 out of 5
They started using an AI bot wall to prevent customers from talking to actually people. The AI isn't very understanding and insisted on me bringing in a part I didn't even have.
Response from Best Buy
July 06, 2026
Thank you for sharing this experience with us. The idea is to alleviate the store from the phones, to help all of our in-person visitors. This is not the feeling we want for our customers, and we would like to know how we can help resolve your current situation. We'd like to get this reviewed for you further.
Please send us more details through our social media channels on Instagram (https://bby.me/SwIDbz), X/Twitter (https://bby.me/fdJBh5) or Facebook (https://bby.me/QGKSjc). Please send us a message with the full details of what took place. Also add Google Review 183715. We look forward to hearing from you.
Allen S
July 05, 2026
1 out of 5
Of course. I understand we live in an era where everybody says they have it in stock. And they consider online in stock. When online is available? However, when you do a search for something specific and it pops up, it says multiple times it's in stock at this store, not in stock online. But in stock in the store and you get here and they don't have anything close to it. I am so done with best. Buy nothing but garbage and wasted time every time you go in their store
All they are nowadays is a glorified cell phone store and not even a good one
Response from Best Buy
July 05, 2026
Hello.
We do try to ensure all our information online regarding inventory is as accurate as possible, but sometimes, errors may occur. We would be happy to address your concerns and help assist in any way possible. You can connect with us via Facebook (https://bby.me/IxB479), Twitter/X (https://bby.me/fgBPEw), or Instagram (https://bby.me/79VSzi). When reaching out via social media, be sure to mention that it's in response to Google Review number 182997.
Thank you.