Frequently Asked Questions About Best Buy Jordan Landing
How do I check product availability at the Jordan Landing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jordan Landing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jordan Landing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jordan Landing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3205 reviews)
M M
February 06, 2026
1 out of 5
The manager had to be brought in for help and he made it seem like he was incredibly inconvenienced. He handed us our product and walked away with a snide remark
Response from Best Buy
February 06, 2026
Good Afternoon,
We understand how you are feeling after needing leadership to assist you with a concern, and not getting the care and support you needed. We would love to review this situation in depth with you. Please feel free to send us a private message on social media, so our team can better assist you.
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Jim h
February 06, 2026
1 out of 5
Now they push you onto AI and they don’t give a damn about your time. Nobody answers…
Response from Best Buy
February 06, 2026
Hello,
Thanks for your review. It's unfortunate that you're having a hard time getting help, we understand why you would be frustrated. We would be happy to help you and answer any questions you may have.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 113853 in your message to us.
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