Best Buy Jordan Landing

I am very disappointed because I was misled into getting a Best Buy credit card. The store employee had explained multiple times to me that she could give me 20% off of my purchase when I applied for the credit card. I hesitated but thought okay, I'll do it. Then I realized afterwards that I did not receive 20%off on anything. The young girl (I don't know her name but she was short, blond and had tattoos and piercings and was soft spoken) left the cash register so fast when I had brought up the discount. Like she seriously took off and was avoiding us at all costs. She lied just to get me to sign up. When I told another employee she told me it's not 20% off it's just coupons that add up to 20% off that I could use in the store next time. I'm upset that this certain employee was even trying to encourage me to make more purchases which I'm glad I didn't. Please, train your employees better. I wish I hadn't used the credit card after getting approved because it made me feel like I absolutely had to keep the damn credit card until I pay it off with my initial purchase. I really wish I would've just used my main card.

Half the tv are broken, or not on so its hard to compare. The sale staff was not knowledgeable at all the guy that "help" me kept making things up as he went pretty funny actually. Go somewhere else to get good info

I am writing to formally express my extreme dissatisfaction and concern regarding the recent service performed on my vehicle, specifically the installation of a new radio and a remote control car starter. Since these installations were completed, I have encountered a persistent series of malfunctions and new issues that have significantly impacted my vehicle's functionality and my overall trust in your services. Following the initial installation, I immediately noticed that the radio's volume controls and other integrated functions were not operating accurately or reliably. To address this, I scheduled a follow-up appointment. During this visit, I was informed that the problem would require an extensive, separate 5-hour appointment for resolution. Given the unusual nature of this diagnosis, I sought independent assessments from three different automotive experts, all of whom consistently concluded that faulty wiring was the underlying cause of the issues. Despite this consensus from external professionals, upon my return to your service center for the scheduled repair, the diagnosis shifted dramatically. I was then advised that the problem originated from the remote starter and that an upgrade to this system would be necessary to rectify the situation. This conflicting information, especially in light of the multiple independent opinions, has caused considerable confusion and doubt regarding the accuracy of your internal diagnostics. To further compound my frustration, after retrieving my vehicle following this last appointment, I discovered two critical new issues that were absolutely not present before your team's intervention: my backup camera and my right turn camera are now completely inoperable. It is deeply troubling that my vehicle has developed additional, significant malfunctions directly after receiving service at your establishment. This entire experience has been profoundly disappointing. I have spent valuable time and incurred inconvenience due to multiple appointments, only to be met with inconsistent diagnoses and a proposal for a potentially unnecessary upgrade, all while my vehicle now suffers from even more severe issues than when it first entered your service bay. I am particularly concerned that these ongoing problems and the new camera malfunctions may be a direct consequence of the initial installation or subsequent repair attempts. I urgently request a comprehensive and accurate re-evaluation of my vehicle. My expectation is for all existing issues – including the original radio malfunction, the persistent remote starter problems, and the newly introduced camera failures – to be thoroughly diagnosed and completely resolved without further undue expense on my part. I look forward to your prompt attention to this matter and a resolution that fully restores my vehicle to its pre-service condition. This is absolutely very unfortunate to say the least. I was sincerely hoping for the best.

Te atienden muy bien y rápido