Best Buy Jordan Landing

I go to this location because it’s the closest one by a wide margin to my home. Anyways, I went over to potentially purchase some Ethernet cables. I get greeted by my typical favorite ambassadors of the store, but apparently when I finally asked for help (context: I come here often and never ask for help and most of the staff here knows this), the associates I was dealing with didn’t know what they were and what area they were in as I couldn’t find them myself either. Mind you, I also used the Best Buy app’s store product locator, but it wasn’t in the spot it was in. On hand inventory shows they had over 30 of the length I needed but all we found were CAT5 Ethernet cables that were absurdly long. I asked if they can check the inventory in back and was refused. I simply walked away and came back about two weeks later, looking for something else in the “PC gaming” section. Let’s just say literally nothing is organized and different products were all over the place, though I just assumed another customer wanted to watch the world burn and mess everything up, especially the keyboards. My problem, however, is that this particular location for some reason NEVER has anything in stock, even though their inventory says otherwise. Also for some reason their actual registers are never open.

I knew what I wanted to purchase, and being a best buy member has it's advantages.

excelentes productos

My iPhone 13 had a battery issue and it was swelling. The apple support app marked BestBuy as a certified repair service. When I came in for my appointment they looked at the phone and did the “diagnostic” scan, then said the phone requires replacement and cannot be repaired. Since I was skeptical, I scheduled a service at the Apple Store. Not only did they fix it, they did so for free. Not sure if BestBuy didn’t have the knowledge, skill, parts, etc to do the repair but had I taken them at their word I’d be out $500 at least since that was what they quoted to replace the device. Better customer service would have been to recommend a different repair location capable of it instead of the need to replace device and how to handle when this catches on fire.