Paulanas
January 05, 2026
Ótimo atendimento me senti especial
Extremely horrible service! Bought a remote start for my wife's truck, with install included. Scheduled the install for Tuesday. Arrived for the appointment to be told the salesman didn't save it to the schedule. Rescheduled for Sunday 10AM. Sitting here early waiting for the installer to show up, just to be told he called out sick and has to reschedule again for NEXT Saturday! This is bullshit! Will never shop this location again!
Response from Best Buy
January 04, 2026
Hi, Colby,
Thank you for taking the time to provide us with your review. This should be a really exciting experience, but we can see how that how not been the case. We'd like to follow up with you and discuss your remote start installation.
Please private message us through Facebook (https://bby.me/xq3co8), Twitter/X (https://bby.me/37sllv), or Instagram (https://bby.me/whx6u8). Please include "Google review number 100349." Thank you!
Destenee M
January 03, 2026
Steve was such a sweetheart. He was very honest and helped us find exactly what we needed. Really appreciated his help and his honesty. Recommend using his help
Larissa V
January 01, 2026
The workers say hello when you walk in but that's about it. Poor customer service.
Response from Best Buy
January 02, 2026
Hello Larissa,
Thank you for your review. We appreciate you taking the time to share your experience, as your feedback is valuable in helping us improve.
To formally document your feedback and address any additional questions you may have, please send us a message on Facebook: https://bby.me/qque2b, Instagram: https://bby.me/0b5q5p, Twitter/X: https://bby.me/u5vz61. Be sure to mention your Google review 99168.