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Frequently Asked Questions About Best Buy Jordan Landing
How do I check product availability at the Jordan Landing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jordan Landing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jordan Landing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jordan Landing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3299 reviews)
Andrew A
August 21, 2026
2 out of 5
There really isn't any reason to go to this store physically. I like to get my hands on things like phone cases and such before I purchase them, but there is basically no stock of anything I would want to purchase from Best Buy. There are walls of iPhone cases for multiple models but nothing for any Google phones. Someone did come to ask me if I needed anything but she couldn't tell me what they did and didn't have in stock and didn't really try to look it up. I don't really like buying electronics and accessories on Amazon but apparently that's my best option. Probably will not return again if I have to shop online anyway. What's the point of a brick and mortar store if you don't have product in store?
Response from Best Buy
August 21, 2026
Hello, Andrew,
Thank you for taking the time to share your experience during your visit to one of our stores. We try to provide a variety of shopping options for our customers. Let’s get this reviewed for you.
In order to assist you, please send us all the details through our social media channels on Instagram (https://bby.me/L035Vf), X/Twitter (https://bby.me/oNAzji), or Facebook (https://bby.me/gqbZji). Please send a message with the full details of your situation. Also add Google Review 207739. We look forward to hearing from you.
Scott L
August 20, 2026
5 out of 5
Curb side pickup was smooth, quick with no issues.
Jason M
August 14, 2026
4 out of 5
I like this store, this specific location. They're generally not overcrowded and don't have to s of lines. Today I got in, no waiting for customer service, and was in and out in about 3 minutes.
Elizabeth S
August 14, 2026
4 out of 5
The staff can be hard to find on the back by the Nintendo and PlayStation area, BUT when I do find them they are super friendly! This is not a review for something that happened one time, I go to this Best Buy frequently, and its always been the same issue. Great store, great staff!!