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Frequently Asked Questions About Best Buy Jordan Landing
How do I check product availability at the Jordan Landing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jordan Landing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jordan Landing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jordan Landing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3293 reviews)
Gina P
August 12, 2026
3 out of 5
not very many options but ok
Dominique W
August 11, 2026
1 out of 5
I purchased a high-end Samsung QLED TV from this store about three years ago. Unfortunately, the TV suddenly stopped working, despite being a premium and expensive product. My warranty expired last year, but I still contacted the store to see if there was anything they could do, such as offering a replacement or some type of courtesy accommodation since I purchased the TV directly from them.
I’ve received courtesy accommodations from Best Buy locations in Atlanta in the past, so I was extremely disappointed with the level of customer service I received here. I understand that the warranty has expired, but when a high-end television fails after only three years, I would expect better support and consideration for a returning customer.
Very disappointing experience overall—an expensive product that failed far too soon, followed by terrible customer service.
Debbie R
August 08, 2026
5 out of 5
We have always loved Best Buy, and today, Steve Ortega went above and beyond, answering our questions in simple terms, and making sure we got the best item at the best price! SO thankful, Steve!!
Bryan W
August 07, 2026
5 out of 5
Quick visit to pick up an online order. Smooth experience and I was in and out in less than 5 minutes.