My wife and I just purchased a new HP all in one computer to replace one that doesn't support Wimdows 11. We're not particularly tech savvy, but Jens came over to where we were viewing our options and answered all our questions in easily understandable language (he dumbed it down for us). He also set us up with a convenient appointment to transfer the data from our old computer to the new one. We're now confident we've purchased the one that best suits our needs. We've generally had good experiences over the years with our Best Buy purchases, and this was no exception.
Stopped by to buy a watch for my daughter. The sales attendant seemed tired and was not very accommodating, which made the experience less pleasant.
Response from Best Buy
February 10, 2026
Hello, Rhea,
Thanks for taking the time to leave a review. When shopping with us, I can understand expecting friendly and attentive support.
If you require assistance, please send us a private message on social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please be sure to mention the phrase “Google review #115337” when reaching out.
The Retail Worker I had (Nyklas) was Professional, knowledgeable, Courtesy. Helpful, Kind. He is a Diamond in ROUGH!!