Best Buy Potomac Yard

I didn't know that best buy has changed their return policy to 15 days for all things! I tried to return a brand new keyboard becasue my macbook wont connect to it The sales person was SO unhelpful. Like, I'm not a karen but I can see how Karens become karens after treatment like that! It was so infuriating....yes I know the company policy is TRASH but sales associates are empowered to help people out up to a point. She could've supported me OR offered to get the manager. And then these corporations wonder why people don't shop with them.

Lol to the "manager" Akram or something; I would say the worst experience with him. With arbitrary reasoning to refuse sales to customers, this store is not going to anywhere with this attitude.

Muy variados los equipos electrónicos a buenos precios

Not A GOOD STORE The Potomac Yard Geek Squad is the most unreliable staff namely Marcus who worked on my brand new computer. I have brought the computer in 6 times. I now have 6 work orders and still don't have a fully working computer. I called the store speaking to various staff who did not have the courtesy or ability to provide customer service. I ask for a manager and was directed to Marcus, he informed me no manager was in the store. I asked if he had a number for his manager. He said he was not allowed to give out the number. I did not want the number I simply wanted him to call his manager and alert him of my problem and frustration. He hung the phone up on me. This is how they respond to a paying customer with problems they caused. Don't use this store's Geek Squad, find another one that has more reliable people that surely is not Marcus.