header_logo

More to Explore

Frequently Asked Questions About Best Buy Pentagon City

How do I check product availability at the Pentagon City Best Buy?
How do I check my order status?
My local Pentagon City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Pentagon City stores’ holiday hours?

Recent Reviews

4.0
(1919 reviews)
aureaqueen
November 08, 2025
1 out of 5
I came to buy a laptop and I was waiting for 45 minutes after asking for someone to help me, and I was ignored. I had to leave the store. I will visit a different store.
Response from Best Buy
November 08, 2025
Hello, thank you for sharing your experience with us here. In store shopping trips should be fast and efficient. Can you please reach out to us on Facebook (https://bby.me/sz6ezc), Twitter/X (https://bby.me/vgaoi6), or Instagram (https://bby.me/5xtbcf) with more information about your experience? Please begin your message with "This is regarding my Google Review #66412".
Nelson
November 07, 2025
1 out of 5
Don’t come here, can’t walk in without security following you and had been yelled at by an employee in a wheel chair. Do not recommend.
Response from Best Buy
November 07, 2025
Hello, Nelson, Thank you for reaching out to us. It saddens us to hear that your recent experience was not a positive one, especially when wanting to shop at your own pace. We appreciate your feedback, and would like to formally document your interaction. Please reach out to us via social media. Our team will be happy to assist you on the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #66081" when reaching out on social.
Jamie “
November 07, 2025
5 out of 5
Has the specialty electornic things I need, like usb hub, mice, etc.
Brent C
November 03, 2025
5 out of 5
Fast friendly services !!

About Best Buy Pentagon City

bestbuy.com