Tanner L
November 17, 2025
Walked in to buy a $12 cord. Walked out with a gaming PC, monitor, Lego sets, and some other goodies. Grown men beware. Poor financial decisions can and will be made here.
The worst ever. Someone asked me to pick up a order and when I came the the cashier he was decent but another man came to help and he was rude and nasty. Most best buys I shop at go above and beyond but this one did not I felt very disrespected.
Gabriel R
November 08, 2025
This is not the Best Buy. It’s the Worst.
Zachary J
November 06, 2025
Sold me a defective device, couldn’t make it out within two weeks due to work, school, and midterms, came on 15th day to return or exchange the item and was told I can’t. I was told misinformation when purchasing the item and that I had 60 days in order to return it if had any issues. Will never use Best Buy again.
Edit
your response is extremely shallow, no you do not care, as if you did I would not continue to have this issue. To everyone reading this just use amazon a 14 day return period is unheard of.
Response from Best Buy
November 06, 2025
Hello Zachary,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us regarding returning your device. We would love to document your experience and help any way we can. To continue, please contact us on Facebook (https://bby.me/d3esl2), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Be sure to mention this is regarding your Google Review 65557.
Kindest Regards.