Ordered a product for pickup.
GuyWithTheSmile
August 08, 2026
Best electronics around Charlottesville. To be honest everything else I always have a problem
Good luck talking to a REAL HUMAN on the phone!!!
Visiting Best Buy was a complete waste of time. The Verizon staff could not operate his devices, so I left dissatisfied, disappointed, and frustrated!! Zero stars! (But I can't post without clicking 1 star!
Response from Best Buy
August 05, 2026
Hello, Kenneth,
Thank you for taking the time to share your feedback. Receiving the assistance you need with a Verizon purchase should be simple at Best Buy, so we can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/VYF6Wr), Twitter/X (https://bby.me/jr0Mtd), or Instagram (https://bby.me/bLqjk3). Please reference Google Review, #198870.