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Frequently Asked Questions About Best Buy Charlottesville

How do I check product availability at the Charlottesville Best Buy?
How do I check my order status?
My local Charlottesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Charlottesville stores’ holiday hours?

Recent Reviews

4.1
(2293 reviews)
Sheri
October 21, 2025
5 out of 5
Very helpful staff. Quick service. Easy in & out visit. Thank you
Alec S
October 17, 2025
5 out of 5
Just had a stereo and infotainment install done at Charlottesville BB location in an older model XTerra. Everything works great and was installed perfectly. Just want to give a shoutout to the installer (pretty sure his name was Josh...?) - besides the great work, he was super personable, friendly, warm, professional, and excellent communication from him. Made an experience I was honestly kind of dreading a total pleasure. Excellent service!
Paul F
September 22, 2025
4 out of 5
Bought a laptop at BBuy and Cameron Schifflett helped us navigate the models. He was very good at providing information so we could make our choice. As it turned out the unit we got was supposed to be new in the box. After we opened it we could tell by various scuff marks it was not new. We returned it more because my wife didn't like the keyboard and screen. BBuy exchanged it no questions asked and were properly apologetic that it wasn't as advertised, new in the box. I'm sure they got it that way from their supplier and didn't know. All in all, I'm happy with the local crew at BBuy and would recommend Cameron to anyone.
Paul M
September 11, 2025
5 out of 5
Great experience

About Best Buy Charlottesville

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