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Best Buy Charlottesville
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Charlottesville
How do I check product availability at the Charlottesville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Charlottesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Charlottesville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Charlottesville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2308 reviews)
Candice C
December 06, 2025
5 out of 5
Really appreciated Joey's knowledge and expertise today when choosing my first Apple computer. I hadn't decided right away and when I went back another associate told me the promotion was over and Best Buy didn't have them in stock anywhere. I saw that Joey was at the welcome desk so on my way out I asked him if this was true . He checked the computer, found one in another city and arranged for it to come to my house! I almost left without purchasing and am thankful Joey was willing to go the extra mile for me. Julia was also very helpful. Great teamwork! Thank you!
Darion M
December 03, 2025
5 out of 5
Great installs for car stereos and great deals on electronics especially the warranty when you have total tech membership.
Robert O
December 02, 2025
1 out of 5
This Best Buy is worse than most. I came with a simple question, and it was over 20 minutes of “waiting for someone to become available”. There was no one else at the store. Just idle employees standing around on break.
It is much easier to simply ask an AI and buy on Amazon.
Patrick M
November 23, 2025
5 out of 5
I love Best Buy because of such nice employees like Jimbo C. And Eric P. I had an issue with something that I bought recently and they resolved the issue in a fair manner and I was extremely, extremely happy. Because of people like these two gentlemen, I will always shop at Best Buy and highly recommend others to as well. Thanks, Mr Jimbo and Mr. Eric. Both of you are awesome!!!!!!!