header_logo

More to Explore

Frequently Asked Questions About Best Buy Charlottesville

How do I check product availability at the Charlottesville Best Buy?
How do I check my order status?
My local Charlottesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Charlottesville stores’ holiday hours?

Recent Reviews

4.1
(2357 reviews)
Page F
May 09, 2026
5 out of 5
I want to commend 3 employees at the Charlottesville Best Buy for providing EXCELLENT customer service. Jay in the Apple department, Cameron for Microsoft & Mathew a Manager put their heads together to tackle a complicated problem on my new IPhone17promax that others had not been able to figure out. With the utmost respect towards us & each other they worked diligently as a team until it was resolved! You guys are the BEST!!
Sona D
May 01, 2026
1 out of 5
Showed up for my geek squad appointment just to sit and wait because they didn’t have anyone to help me. What’s the point of offering appointments then?? Complete waste of my time.
Response from Best Buy
May 01, 2026
Hello, Sona, Thanks for taking the time to leave a review. It can be frustrating when you have to wait longer than expected for an appointment due to a last minute schedule issue. If you'd like to formally document your review, please send a message to our team on social media. Please include Google Review 147750 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Derek D
April 20, 2026
1 out of 5
My father found a TV on the website that he decided to purchase. The site had various options for delivery including Pickup - ready in 1 hour. My father drove an hour each way to purchase the TV only to be told by a nonchalant employee that it was not in stock. He mentioned the website options and they reiterated there were none in stock, and did not seem interested. Never again at this store.
Doug W
April 13, 2026
5 out of 5
Darius with the Geek Squad IS from another planet of excellence. There is nothing to unusual or complex that he won’t tackle. Double his salary!

About Best Buy Charlottesville

bestbuy.com