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Frequently Asked Questions About Best Buy Charlottesville

How do I check product availability at the Charlottesville Best Buy?
How do I check my order status?
My local Charlottesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Charlottesville stores’ holiday hours?

Recent Reviews

4.1
(2267 reviews)
Barry H
July 09, 2025
5 out of 5
Very helpful staff. I was immediately greeted by the guy at the door asking if I needed any help. He looked up the item I was trying to buy and had an associate get it. The associate got me checked out. I was still looking around and another associate came by twice to see if I needed help.
Betty A
July 08, 2025
1 out of 5
Very inconsiderate on telephone call. Daughter had ongoing problem with a new washer she purchased. Due to her ongoing problem and rudeness I heard from Best Buy employee on telephone I will never buy anything from Best Buy.
Sarah G
July 08, 2025
1 out of 5
If I could give negative ratings I would. Zero customer service and horrible follow up to address problems with faulty merchandise. Delivered damaged washer, incorrectly installed said washer, then an absolute nightmare to address the problems they caused with the improper installation. I do not recommend purchasing any items from best buy. Ever.
Alexander S
July 05, 2025
4 out of 5
Service has improved. Prices are about the same as everywhere else but selection is good.

About Best Buy Charlottesville

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