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Frequently Asked Questions About Best Buy Chesapeake

How do I check product availability at the Chesapeake Best Buy?
How do I check my order status?
My local Chesapeake Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chesapeake stores’ holiday hours?

Recent Reviews

4.2
(3800 reviews)
Cheyenne
June 14, 2026
5 out of 5
I had a great experience at this Best Buy! Danii was so personable, kind, and knowledgeable which made purchasing a new dishwasher a less stressful process. If her supervisor is reading this then she definitely deserves to be recognized for her great customer service skills!!
Brian F
June 09, 2026
5 out of 5
Customer Service was awsome. Danii worked hard to get us everthing we wanted and had a very good knowledge of the appliances we were looking at.
Alisha Z
June 07, 2026
1 out of 5
Made an appt with geek squad. They never get to the appts on time. There is only ever one person working and they’re always tied up with a customer. Where is everyone else? Does Best Buy just not have staff in this department? People leave the line because its not moving and the service is poor. I still don’t have an answer for my device concern. This is my second time back here with no assistance.
Response from Best Buy
June 07, 2026
Hello. Having an appointment not take place as expected is concerning to hear. We would like the chance to look into this for you and help assist. If you have a moment, please reach out to us on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. When you reach out, please be sure to include Google Review number 169712. Thank you.
Jamar S
May 30, 2026
5 out of 5
Great customer service and loved the Superhero parking for Military, first responders,

About Best Buy Chesapeake

bestbuy.com