I had a laptop serviced based on suspicious malware activity. I compliment the excellent service provided Geek Squad. Additionally, I purchased printer ink & discovered an issue with my card. David patiently worked through the matter and resolved the issue. His kind professionalism was greatly appreciated in the midst of the unexpected issue. I also thank another staff person who ensured that I purchased the right ink cartridge for my printer. Great Customer Service at the Chesapeake location.
I had a great experience at this Best Buy! Danii was so personable, kind, and knowledgeable which made purchasing a new dishwasher a less stressful process. If her supervisor is reading this then she definitely deserves to be recognized for her great customer service skills!!
Customer Service was awsome. Danii worked hard to get us everthing we wanted and had a very good knowledge of the appliances we were looking at.