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Frequently Asked Questions About Best Buy Chesapeake

How do I check product availability at the Chesapeake Best Buy?
How do I check my order status?
My local Chesapeake Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chesapeake stores’ holiday hours?

Recent Reviews

4.2
(3798 reviews)
Alisha Z
June 07, 2026
1 out of 5
Made an appt with geek squad. They never get to the appts on time. There is only ever one person working and they’re always tied up with a customer. Where is everyone else? Does Best Buy just not have staff in this department? People leave the line because its not moving and the service is poor. I still don’t have an answer for my device concern. This is my second time back here with no assistance.
Response from Best Buy
June 07, 2026
Hello. Having an appointment not take place as expected is concerning to hear. We would like the chance to look into this for you and help assist. If you have a moment, please reach out to us on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. When you reach out, please be sure to include Google Review number 169712. Thank you.
Jamar S
May 30, 2026
5 out of 5
Great customer service and loved the Superhero parking for Military, first responders,
Ashton O
May 24, 2026
5 out of 5
Best customer service experience very professional Levi & Hayden were very helpful getting me my gaming PC
The G
May 24, 2026
2 out of 5
I go in to grab few things, and im consistently bombarded with workers asking me if I need assistance. Stressing me out

About Best Buy Chesapeake

bestbuy.com