On Monday August 4,2026 I visited The Chesapeake Best Buy. I was looking for a new TV. While looking Sydney approached and ask if I needed help in picking out a TV. I found her to be very informative on the Televisions and help in my purchase of a LG brand that was 65 inch model. I am very happy with my purchase, Sydney is a great asset to the store.
Buenos precios y buena atencion a los clientes
It would be nice if the 20 people working at the store would maybe walk the floor and ask if customers need any help... probably why Best Buy is struggling....
Response from Best Buy
August 02, 2026
Grant,
We appreciate you taking the time to bring this to our attention. We are truly sorry that this has been your experience and share your frustration. So, that we can investigate what happened and work toward improving future experiences, please send a private message to one of the links listed below. In your response, be sure to state that you are replying to Google Review 197153.
Facebook (https://bby.me/aw9NHl)
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Danii was the best and helped me find the perfect laptop for me! She knew what she was talking about and we enjoyed working with her! She definitely deserves lunch 😂
Thanks so much Danii!