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Frequently Asked Questions About Best Buy Chesapeake

How do I check product availability at the Chesapeake Best Buy?
How do I check my order status?
My local Chesapeake Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chesapeake stores’ holiday hours?

Recent Reviews

4.2
(3840 reviews)
Travis H
August 23, 2026
1 out of 5
Went to buy a digital picture frame. 10 inch listen as 152.99 under display. Pi k up new box take up to from come up 179.99. I go take a picture and bring it back up and was told the display is the old model, and they get paid to leave it up. I said take the price down so it does not make people think it is cheaper than it is, and was told again they are paid to leave it up, its up to us to check prices. Didnt mind praying the higher peice for the item i wanted, but wouldnt eirh that logic from employees,Will never shop this store again and wouldn't recommend my worst enemy go here. Zero stars if possible.
Gregory W
August 22, 2026
1 out of 5
Standing in line for a gift card promotion and they run out just as its my turn? Employees are incapable of counting stock? Just perfectly happy to waste everyone's time? Done with Best Buy. 0 courtesy and thought for their customers.
Lisa W
August 22, 2026
1 out of 5
Went to Best Buy with my husband this morning for a deal on $100 for $60. I asked at the door about quantities available and the person at the door couldn't say. We waited in line for 40 minutes, the person in front of us got to the register and the girl at the register yelled out that she was selling the last gift card. No other warning. No we have 10 cards left let see how many people are waiting for them now to send people home. It would have been appreciated to have some one think ahead to not waste everyone's time. This isn't the first time we have been disappointed in this Best Buy's way of handling things. Won't we be returning. And I honestly wish I could give them a lower rating that one star.
Sheri B
August 18, 2026
5 out of 5
Great people especially Nicole L.

About Best Buy Chesapeake

bestbuy.com