header_logo

More to Explore

Frequently Asked Questions About Best Buy Chesapeake

How do I check product availability at the Chesapeake Best Buy?
How do I check my order status?
My local Chesapeake Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chesapeake stores’ holiday hours?

Recent Reviews

4.2
(3715 reviews)
sean h
December 01, 2025
1 out of 5
Terrible service we ordered a controller for pickup we went into the store and they no picked it ( which means they could not find it ). Mind you it’s holiday so there was sell so since it wasn’t in store ( which it was I walked right back there and found it ) they told us we could buy it again while we waited for the money to come back to us again to keep the price we bought it at or we would lose that price. Then they finally told us we could do shipping but would have to wait 11 DAYS for it to ship. I ABSOLUTELY DO NOT RECOMMEND SHOPPING HERE.
Response from Best Buy
December 02, 2025
Hey, Having a bad experience with online order is frustrating. Please feel free to connect with us on social media links to discuss this interaction. Mention review #79772. Facebook (https://bby.me/rmqo0o) Twitter/X (https://bby.me/y4kg4s) Instagram (https://bby.me/8uzsvq)
John S
December 01, 2025
5 out of 5
Great service, friendly and helpful
Jim M
November 29, 2025
1 out of 5
Don't buy online for pick up at this store. I've been sitting in curbside pickup for over a half hour. There's another car here that's been here longer than me. I'm close to going back in the store to get a refund!
Faith V
November 28, 2025
5 out of 5
Thank you Jevaughn for being so kind and personable!

About Best Buy Chesapeake

bestbuy.com