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Best Buy Chesapeake Square
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Chesapeake Square
How do I check product availability at the Chesapeake Square Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chesapeake Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chesapeake Square stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chesapeake Square Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2487 reviews)
Jasmine G
June 08, 2026
1 out of 5
We walked in and right by the door is this speaker. It’s blasting very loud and inappropriate music. The curse words are one thing but it was very sexual music that was not censored and my small children were with me. I asked the security guard if it could be fixed. He radioed someone who I guess didn’t care but he ended up turning it down. Just a bit inappropriate to me. I don’t want to have to explain certain things to my children until I am ready. It’s unprofessional to play that kind of music in a store while it’s open. Normally I do not care but this was wild.
Grant P
June 02, 2026
5 out of 5
Great service low prices
Dylan R
May 31, 2026
5 out of 5
Overall helpful staff every section someone asked if I needed assistance. I put a pick up order in a hour before the store closed and it would populate . So two of the staff helped by calling to get the order pushed and get my order to me . Huge shout out to Ashley and Aaron !
Roper’s T
May 26, 2026
5 out of 5
I love the new laptop I just bought a few weeks ago. I had to try out a few for about a week until I got to the perfect one which has all the features that I'm looking for. I had no issue returning the laptops that weren't the best fit for my specific needs and the staff was courteous and helpful.