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Frequently Asked Questions About Best Buy Chesapeake Square

How do I check product availability at the Chesapeake Square Best Buy?
How do I check my order status?
My local Chesapeake Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chesapeake Square stores’ holiday hours?

Recent Reviews

4.1
(2481 reviews)
Roper’s T
May 26, 2026
5 out of 5
I love the new laptop I just bought a few weeks ago. I had to try out a few for about a week until I got to the perfect one which has all the features that I'm looking for. I had no issue returning the laptops that weren't the best fit for my specific needs and the staff was courteous and helpful.
Touha M
May 12, 2026
1 out of 5
Don’t buy open box items from this location marked good or excellent condition. They take charger and other accessories out of the box. I bought a laptop from this location. They didn’t offer any service beyond suggesting to return it. I wish they had a 0 star option on Google.
George
April 26, 2026
1 out of 5
You really need to update your inventory online went to the store only to have them tell me they don’t have any in the store.
Response from Best Buy
April 26, 2026
Hello George, Thank you for bringing this to our attention. Your feedback matters, and we can understand why you would be upset if inventory did not reflect what was in store. We would like to see if we can help. Please reach out through one of our social media channels listed below and include your Google Review #146243 in a private message. We’re here to listen and help however we can. • Facebook (https://bby.me/9ReZ5g) • Twitter/X (https://bby.me/4BoqtM) • Instagram (https://bby.me/DVnABg)
crystal c
April 21, 2026
2 out of 5
Very hard to get help unless your checking out then they want your money

About Best Buy Chesapeake Square

bestbuy.com