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Best Buy Chesapeake Square
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Chesapeake Square
How do I check product availability at the Chesapeake Square Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chesapeake Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chesapeake Square stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chesapeake Square Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2415 reviews)
Hiram L
September 27, 2025
5 out of 5
Courteous staff and plenty of inventory.
terry j
September 25, 2025
1 out of 5
Ive had a horrible experience with best buy, i ordered a tv and mount that was supposed to been a free install after waiting 3 weeks for the tv, just for the install guys to show up and tell me they couldnt install it without paying a $129 special mounting fee because it was going over the fireplace!!! After i explained to them it was supposed to waived,they still said no and left with the tv!!! Now i have no tv and still waiting for this sisuation to be resolved!! They have my money and my tv!!! Me and my wife are highly disappointed in best buy and the way they are handling this sisuation!!!!
Response from Best Buy
September 25, 2025
Hello, thank you for taking the time to reach out to us here. We would be happy to see if we can clear this up for you! Can you please reach out to us on Facebook (https://bby.me/y98ak5), Twitter/X (https://bby.me/n4iepz), or Instagram (https://bby.me/vvnb2t) with more information about your experience? Please begin your message with "This is regarding my Google Review #47522".
Janette P
September 10, 2025
4 out of 5
Was a little bit busy only went there for geek squad to fix my screen protector replacement cause the Best Buy nearest to me had no more and they’re only Location I had anymore
Gillis W
September 09, 2025
1 out of 5
We have a 43 inch tcl tv best buy will not work on it and they have hung up on us.dont get a tv from best buy. Unsatisfied customer.
Response from Best Buy
September 10, 2025
Hey there, Gillis.
We know how important it is to have a working TV. If you still need some help, please reach out to us on one of the social media platforms listed below. Please include your Google Review #41669. Thanks.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy