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Best Buy Chesapeake Square
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Chesapeake Square
How do I check product availability at the Chesapeake Square Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chesapeake Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chesapeake Square stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chesapeake Square Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2314 reviews)
Todd P
December 09, 2024
5 out of 5
Nice service, a good price, what I wanted.
Sean C
December 08, 2024
2 out of 5
I'm 2mins from the Chesapeake Square location but go out of my way for the Greenbrier location. Management staffs like 3 employees on busy days while only having a single line for purchases, pickups, and returns. Absolutely mind boggling corporate allows this to happen
Response from Best Buy
December 08, 2024
Hello, Sean,
Thank you for reaching out to us here on Google, and taking the time to share your recent experience with us. We know how important a well dstaffed locating can impact our experince in store, and know we would be reaching out as well. We would like to take a look into this with you to document any feedback you may have, and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64531599
regards,
^Brandon
Andreina C
November 30, 2024
5 out of 5
Kadin was the best sales associate that I have worked with at Best Buy! He was soooo patient with me, as I was going back and forth on what I was buying. He upsold me on an iPad from a tablet and then upsold me on the generation of IPad. If he wasn’t so nice and patient I would of left with only 2 tablets and not 2 tablets an iPad and a mini fridge ☺️
Dawn C
November 29, 2024
5 out of 5
Some awesome black Friday deals and they are well staffed to answer your questions.