This location usually is out of what you need and you have to order it online. When you order products online for pickup, you end up standing around for 20 minutes because only one employee is working the pick up area while other employees are standing around having a conversation with their lovers and co-workers. After the wait, they tell me the item I ordered online that said it was in stock at this location wad in fact not. So I bought an item, drove all the eay out here, just to be told they dont have it. Worst Best Buy in Virginia, hands and feet down!
Response from Best Buy
July 21, 2025
Hello, Mark,
Thank you for reaching out to us here on Google and sharing your experience. We understand how important an order can be and understand how important excellent customer support can be. We would like to take a closer look into any concern you may be facing and document them. To continue, please contact us through a private message on one of the following social platforms with your full name, phone number, and email:
Facebook (https://bby.me/5u9u33)
Twitter/X (https://bby.me/h5sku1)
Instagram (https://bby.me/dumaof)
We look forward to assisting you there.
Regards,
^ Brandon
Good selection of open box laptops with excellent prices. Check online first!
It has most of the needed items. Probably order online and store pick up is a safer option