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Best Buy Chesapeake Square
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Chesapeake Square
How do I check product availability at the Chesapeake Square Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chesapeake Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chesapeake Square stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chesapeake Square Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2365 reviews)
ebony W
May 25, 2025
5 out of 5
Great customer service!
Imani G
May 21, 2025
1 out of 5
Set up an appointment on May 13th for a battery replacement. They called me today, May 21st, the DAY OF my appointment to ask for the model of my phone to check their inventory to make sure they had my battery in stock. I left them a voicemail with my phone’s model only for them to call me back 3 hours before my appointment to tell me they don’t have the battery in stock. Why wait until the day of the appointment to ask a question like that when that is the only service I requested? The only suggestion they had was to go to the apple store that’s about an hour away from me. If I wanted to go out that far I would’ve done that in the first place. So now I have to survive with a janky phone until I can find the time to make a trip there. Don’t offer services you can’t provide!!!! Never again.
Kimberly T
May 12, 2025
5 out of 5
The past 2 times I've been in this Best Buy the customer service was outstanding. I had to see the geek squad for my computer and it didn't take them long to fix the problem. Explained what they did in my terms lol and off I went. Thanks again Geek Squad
James J
May 11, 2025
3 out of 5
Pretty normal best buy experience. Lots of employees hanging around; none willing to help customers.