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Frequently Asked Questions About Best Buy Chesapeake Square

How do I check product availability at the Chesapeake Square Best Buy?
How do I check my order status?
My local Chesapeake Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chesapeake Square stores’ holiday hours?

Recent Reviews

4.1
(2376 reviews)
LaTrendia R
June 16, 2025
5 out of 5
Wes is the best! I purchased a game online and went to go pick it up at the location near Chesapeake Sq. Mall. Unfortunately, the game looked like a box cutter had gotten to it so it cut side of the game case and the paper that shows the game title. Wes was more than happy to accommodate and reorder another game for me. Even though there is a wait (which is totally fine) I’m very happy that Wes was empathetic towards my hobby as a gamer and offered to rectify this. I’d give him 1000 stars if I could!!!!!!
Bea S
June 07, 2025
4 out of 5
Very helpful sales associates!
gordon b
June 02, 2025
4 out of 5
Best customer service
Long A
May 30, 2025
1 out of 5
No one was present or ready at the checkout. The staff at online pickup/customer counter was rude and agressive when I asked a question about the amazon gift card.

About Best Buy Chesapeake Square

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