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Best Buy Chesapeake Square
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Chesapeake Square
How do I check product availability at the Chesapeake Square Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chesapeake Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chesapeake Square stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chesapeake Square Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2312 reviews)
Andreina C
November 30, 2024
5 out of 5
Kadin was the best sales associate that I have worked with at Best Buy! He was soooo patient with me, as I was going back and forth on what I was buying. He upsold me on an iPad from a tablet and then upsold me on the generation of IPad. If he wasn’t so nice and patient I would of left with only 2 tablets and not 2 tablets an iPad and a mini fridge ☺️
Dawn C
November 29, 2024
5 out of 5
Some awesome black Friday deals and they are well staffed to answer your questions.
Brian E
November 28, 2024
1 out of 5
Poor customer service.
If it isn't App driven,they are clueless.
Good luck
Response from Best Buy
November 29, 2024
Hi, Brian,
Thank you for taking the time to share your experience. Please know that this is not the service that we aim to provide. Our team would be happy to document this occurrence and look into this further. Please reach out to a live representative by sending a private message or DM that includes your full name, phone number, email and the location in question using one of our official social media platforms: Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy). When reaching out, be sure to mention Google Review 64487415. We look forward to hearing from you.
Thanks,
Tina
Gary S
November 13, 2024
5 out of 5
Pleasant experience