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Best Buy Chesapeake Square
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Chesapeake Square
How do I check product availability at the Chesapeake Square Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chesapeake Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chesapeake Square stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chesapeake Square Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2357 reviews)
Dianne K
April 27, 2025
1 out of 5
Computer I bought from there died less in one year.
Everything involved in it for repairs, appointments, or to check on it went out of the country for their phone services. They kept my computer for 2 months. Never once did they call for an update. I thought best buys did repairs in the store, mine was sent away.
Alicia T
March 23, 2025
5 out of 5
The Geek Squad knows how to take care of their customers. Great customer service!
Gregory W
March 20, 2025
5 out of 5
Needed some ruko firestick
nicholas w
March 19, 2025
4 out of 5
The supervisor was very helpful and knowledgeable... And the staff member stay with me until I was confident I was getting the correct items. I hate their late out, their packaging/ website are inaccurate (may not be intentional)- more than one keyboard mislead about being Bluetooth when they use a usb dongle.
I was getting a keyboard, mouse, monitor, HDMI splitter, and controller so that I can live stream games using my Rog Ally X as a gaming desktop (kinda) while having another monitor free so I can watch YouTube/ go to websites to look up tips for completing games.
I am very OCD so things have to be a certain way for me to use them comfortably, so they were very considerate and accommodating to figuring out what would work for me.