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Frequently Asked Questions About Best Buy Chesapeake Square

How do I check product availability at the Chesapeake Square Best Buy?
How do I check my order status?
My local Chesapeake Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chesapeake Square stores’ holiday hours?

Recent Reviews

4.1
(2383 reviews)
Ashley E
July 02, 2025
3 out of 5
It's a clean store, the staff were helpful but they didn't have what i needed. If you need bands for the fitbit versa 4, they don't have them. The guy told me to order them from Amazon.
Lemon S
June 22, 2025
5 out of 5
Super sweet staff, didn’t have enough money for my return but I guess that’s not really their fault
Jackson K
June 21, 2025
1 out of 5
Not a slight at the Geek Squad workers at all. I scheduled a screen replacement through Apple at this location because it was closer to me than the Apple Store. I show up for my appointment today to find out they didn’t even have the part. I was told in order for them to order the part they would have to hold onto my phone until it came in which could take 1-2 weeks. Thats insane. My phone is my ONLY phone, and if I had a confirmed appointment why don’t they have the parts to complete my service on the day for which it was scheduled? How does something like this happen?
LaTrendia R
June 16, 2025
5 out of 5
Wes is the best! I purchased a game online and went to go pick it up at the location near Chesapeake Sq. Mall. Unfortunately, the game looked like a box cutter had gotten to it so it cut side of the game case and the paper that shows the game title. Wes was more than happy to accommodate and reorder another game for me. Even though there is a wait (which is totally fine) I’m very happy that Wes was empathetic towards my hobby as a gamer and offered to rectify this. I’d give him 1000 stars if I could!!!!!!

About Best Buy Chesapeake Square

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