header_logo

More to Explore

Frequently Asked Questions About Best Buy Chesapeake Square

How do I check product availability at the Chesapeake Square Best Buy?
How do I check my order status?
My local Chesapeake Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chesapeake Square stores’ holiday hours?

Recent Reviews

4.1
(2501 reviews)
keenan r
July 18, 2026
2 out of 5
I cannot get no help.
Response from Best Buy
July 18, 2026
Hello, Thanks for leaving your review. It's unfortunate that you were not able to get the help you needed. We get how that can be upsetting. We would like to speak with you more about your visit and get some additional information. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 189685 in your message to us. X: https://bby.me/aj8JRr Facebook: https://bby.me/mk4j0j Instagram: https://bby.me/NDFjEq
dan q
July 13, 2026
5 out of 5
Great customer service and always stop in top of the latest tech.
Luisito “
July 06, 2026
5 out of 5
Buenos precios
Angelene V
July 06, 2026
1 out of 5
Way to go Anthony (blond hair black roots) Team Lead or whatever your title is. In this situation your inexperience and age shows through your bad decision making. I expected to be fully compensated for the product you all damaged. As a Best Buy member I’m disappointed. Well here’s your $5 review. Do better😉!
Response from Best Buy
July 06, 2026
Hi, Having received poor customer service and damaged products can be very upsetting. We'd like the opportunity to learn more about your experience. Please send us a private message on our social media page and reference Review #183544. Be sure to include additional details about your experience. Facebook (https://bby.me/UApbBz) Twitter/X (https://bby.me/ZFESBG) Instagram (https://bby.me/ooq1An)

About Best Buy Chesapeake Square

bestbuy.com