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Frequently Asked Questions About Best Buy Chesapeake Square

How do I check product availability at the Chesapeake Square Best Buy?
How do I check my order status?
My local Chesapeake Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chesapeake Square stores’ holiday hours?

Recent Reviews

4.1
(2476 reviews)
George
April 26, 2026
1 out of 5
You really need to update your inventory online went to the store only to have them tell me they don’t have any in the store.
Response from Best Buy
April 26, 2026
Hello George, Thank you for bringing this to our attention. Your feedback matters, and we can understand why you would be upset if inventory did not reflect what was in store. We would like to see if we can help. Please reach out through one of our social media channels listed below and include your Google Review #146243 in a private message. We’re here to listen and help however we can. • Facebook (https://bby.me/9ReZ5g) • Twitter/X (https://bby.me/4BoqtM) • Instagram (https://bby.me/DVnABg)
crystal c
April 21, 2026
2 out of 5
Very hard to get help unless your checking out then they want your money
Todd B
April 02, 2026
5 out of 5
Evan provided the best cost service experience I’ve had at a BestBuy thus far. I shop a lot here for random PC accessories and he was able to get me right to what I needed and completely knowledgeable about what I needed. Super professional and I Love IT
Carolyn P
March 28, 2026
1 out of 5
Customer service is non-existent in the Best Buy that I recently visited
Response from Best Buy
March 28, 2026
Howdy. We can definitely understand wanting to get the service that you need when shopping for the latest in the tech industry. If you need any help, please send us a private message through one of the social media platforms. Facebook: @BestBuy, X: @BestBuySupport, and Instagram: @BestBuy. Be sure to include your review number, 135672, when reaching out. Thanks.

About Best Buy Chesapeake Square

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