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Frequently Asked Questions About Best Buy Chesapeake Square

How do I check product availability at the Chesapeake Square Best Buy?
How do I check my order status?
My local Chesapeake Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chesapeake Square stores’ holiday hours?

Recent Reviews

4.1
(2384 reviews)
cynthia l
July 09, 2025
3 out of 5
Dirty bathroom, but the rest of the store wasn't bad.
Response from Best Buy
July 11, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that the restrooms will be clean and sanitary when I need to use one in public. Can you please reach out to us via private message on Facebook (https://bby.me/crn63n), Twitter/X (https://bby.me/0dxq31), or Instagram (https://bby.me/k4xrz3) with the information below, as well as more detail about your experience? Please begin your message with "This is in regard to my Google Review #13322". Full Name E-mail Address Phone Number Store Location Regards, ^ Josh
Ashley E
July 02, 2025
3 out of 5
It's a clean store, the staff were helpful but they didn't have what i needed. If you need bands for the fitbit versa 4, they don't have them. The guy told me to order them from Amazon.
Lemon S
June 22, 2025
5 out of 5
Super sweet staff, didn’t have enough money for my return but I guess that’s not really their fault
Jackson K
June 21, 2025
1 out of 5
Not a slight at the Geek Squad workers at all. I scheduled a screen replacement through Apple at this location because it was closer to me than the Apple Store. I show up for my appointment today to find out they didn’t even have the part. I was told in order for them to order the part they would have to hold onto my phone until it came in which could take 1-2 weeks. Thats insane. My phone is my ONLY phone, and if I had a confirmed appointment why don’t they have the parts to complete my service on the day for which it was scheduled? How does something like this happen?

About Best Buy Chesapeake Square

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