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Frequently Asked Questions About Best Buy Chesapeake Square

How do I check product availability at the Chesapeake Square Best Buy?
How do I check my order status?
My local Chesapeake Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chesapeake Square stores’ holiday hours?

Recent Reviews

4.1
(2357 reviews)
Dianne K
April 27, 2025
1 out of 5
Computer I bought from there died less in one year. Everything involved in it for repairs, appointments, or to check on it went out of the country for their phone services. They kept my computer for 2 months. Never once did they call for an update. I thought best buys did repairs in the store, mine was sent away.
Alicia T
March 23, 2025
5 out of 5
The Geek Squad knows how to take care of their customers. Great customer service!
Gregory W
March 20, 2025
5 out of 5
Needed some ruko firestick
nicholas w
March 19, 2025
4 out of 5
The supervisor was very helpful and knowledgeable... And the staff member stay with me until I was confident I was getting the correct items. I hate their late out, their packaging/ website are inaccurate (may not be intentional)- more than one keyboard mislead about being Bluetooth when they use a usb dongle. I was getting a keyboard, mouse, monitor, HDMI splitter, and controller so that I can live stream games using my Rog Ally X as a gaming desktop (kinda) while having another monitor free so I can watch YouTube/ go to websites to look up tips for completing games. I am very OCD so things have to be a certain way for me to use them comfortably, so they were very considerate and accommodating to figuring out what would work for me.

About Best Buy Chesapeake Square

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