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Frequently Asked Questions About Best Buy Chesapeake Square

How do I check product availability at the Chesapeake Square Best Buy?
How do I check my order status?
My local Chesapeake Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chesapeake Square stores’ holiday hours?

Recent Reviews

4.1
(2493 reviews)
Luisito “
July 06, 2026
5 out of 5
Buenos precios
Angelene V
July 06, 2026
1 out of 5
Way to go Anthony (blond hair black roots) Team Lead or whatever your title is. In this situation your inexperience and age shows through your bad decision making. I expected to be fully compensated for the product you all damaged. As a Best Buy member I’m disappointed. Well here’s your $5 review. Do better😉!
Response from Best Buy
July 06, 2026
Hi, Having received poor customer service and damaged products can be very upsetting. We'd like the opportunity to learn more about your experience. Please send us a private message on our social media page and reference Review #183544. Be sure to include additional details about your experience. Facebook (https://bby.me/UApbBz) Twitter/X (https://bby.me/ZFESBG) Instagram (https://bby.me/ooq1An)
Nicholas B
June 24, 2026
2 out of 5
Went to get Screen protector installed sat there for well over 30 minutes in line and a guy came in and sat for about 10 minutes. The lady At geek squad finally finished up with what she was doing Look directly at me and said I’ll be right with you and went over to the dude that came in after me and tried helping him Even he said “ no help him first he got in line before me”. like lady I’ve been standing directly in front of you well over 30 minutes.
Response from Best Buy
June 24, 2026
Good Afternoon, Nicholas, We absolutely understand how you are feeling after an unexpected delay occurred while waiting for a screen protector install. We would be happy to review this further with you. Please feel free to send us a private message on social media that includes your Google review case ID: #176824. - Facebook (https://bby.me/tN5anX) - Twitter/X (https://bby.me/qeskaS) - Instagram (https://bby.me/dOT658)
Edward L
June 19, 2026
5 out of 5
Great staff

About Best Buy Chesapeake Square

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