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Best Buy Chesapeake Square
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Chesapeake Square
How do I check product availability at the Chesapeake Square Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chesapeake Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chesapeake Square stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chesapeake Square Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2465 reviews)
Christy M
March 11, 2026
5 out of 5
Portsmouth Best Buy staff are informative and take the time to explain/answer your questions.
Richard T
March 08, 2026
4 out of 5
Best Buy Geek squad is unbeatable and a great deal. The store has a lot of stock and inventory. Unfortunately though it seems they’ve cut back on staff. The few workers they have are very helpful but it’s hard for them to keep up with any small volume of customers.
Jeremy E
February 15, 2026
5 out of 5
Came in there to check out the ram and possibly upgrade it. Guy named Kaden,(forgive me if I spelled it wrong) because Kaden was absolutely awesome, and I hate to get his name wrong. Kaden was authentic, kind, Real, and he really
Helped me out. I really appreciate that type of customer service. I won't go into details, I'll Just say if you ever stop into the best buy in Portsmouth, Kaden has my recommendation for a raise or something of that sort. And won't do you dirty 😂, quite the opposite. He helped me out, and he was pretty awesome with a good personality, and like I mentioned in so many other words, he gave me great customer service. Thank you Kaden. Much love brother 😉. I appreciate you 👍👍👍.
Ann B
February 15, 2026
5 out of 5
Geek Squard is the best