The Geek Squad assembled my custom built PC, and its been amazing ever since. While it was an overnight project, the team communicated with me and let me know of a minor issue they ran into that was easily fixable, and they were able to get everything built and ready within a reasonable time frame. The process was relatively smooth and easy, and I'm grateful they're a viable option should I need a tech team for any PC things in the future.
Friendly staff clean store
Beware if you buy any car alarms from this store. Bought a viper car alarm back in 2021, speaker in the alarm stopped working in 2024, started causing electrical issues in the car in 2025. Just got it removed from a different best buy store in New England and they told me this specific alarm system was discontinued 10 years ago. Not sure why they are still selling discontinued products and don't make consumers aware at the time of purchase.
Response from Best Buy
August 22, 2025
Hello, Shianne,
Thank you for your feedback. It's concerning when an item doesn't perform as expected. We'd be happy to document your concerns and provide assistance if needed.
Feel free to reach out to us in a private message or DM on Facebook (https://bby.me/v3h3gb), Instagram (https://bby.me/64i5d6), or Twitter (@BestBuySupport) for further support.
Kind regards,
^Pre
Clean store excellent service, just didn't find the deal we were looking for.