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Best Buy Christiansburg
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Christiansburg
How do I check product availability at the Christiansburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Christiansburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Christiansburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Christiansburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1787 reviews)
Anita H
May 09, 2026
1 out of 5
I wrote a review that disappeared before I could send.
MAV
May 05, 2026
1 out of 5
BEWARE! My daughter bought in her phone for a battery replacement and received it back non functional. Reasons were not clear as to what happened. I am out of state so I tried to resolve this by contacting them through email. No response. Contacted Customer Support through chat and they requested the store for a callback. When I got the callback I assumed it would be the store manager. It was not. He said he was the Geek Squad Manager. He tried to help me out but I was not satisfied with the outcome. I tried to email the store manager and again no response. Contacted Customer Support again and spoke to someone that would not give me his name but said he was a Customer Service manager from another store and he put in a request for a callback strictly for the store manager within 2 business hours. Waited and no callback. Very frustrated and now I must escalate this to the next level.
Response from Best Buy
May 05, 2026
Hello!
Thank you for your feedback. We're sorry to learn your daughter's device isn't functioning properly after having a battery replacement.
So that we can look into this further to see what we can do to help, please reach out to us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention your Google review 148981 in the details you provide.
Milana S
April 27, 2026
5 out of 5
Always have a great experience with this Best Buy! Kim & Wyatt always go above and beyond & are subject-matter experts in anything you need help with. Compared to urban Best Buys, the team at this one delivers a more personalized and efficient experience.
jarvis M
April 27, 2026
1 out of 5
This location has some of the worst people working for them bad service and just poor people skills and managers didn’t even want to come out and talk to you and see the situation