Frequently Asked Questions About Best Buy Christiansburg
How do I check product availability at the Christiansburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Christiansburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Christiansburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Christiansburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1663 reviews)
Trisha B
October 20, 2024
5 out of 5
Very knowledgeable and friendly about the issue with a phone i have. Would highly recommend geek squad!
Maggie G
October 19, 2024
5 out of 5
They are super at this store. Help and are patient.
Moto H
October 15, 2024
3 out of 5
I use this place to see stiff in person amd then buy for an average of 30% cheaper at other stores or even Walmart across the street.
Response from Best Buy
October 15, 2024
Hi there, Moto,
Thank you for reaching out to us here and for bringing this to our attention. I'd love to ensure that your attempts to receive assistance and experience are addressed further.
To do so, please feel free to reach out to us via any of our Social Media platforms. To assist in directing you to our team, I've provided a few links below to our accounts. Please also add the number below to your message, as it will allow us to track your Google Review.
Google Review #: 64312437
Thank you, and we look forward to hearing from you.
^Duncan
Links: Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy)
Lisa R
October 12, 2024
1 out of 5
Absolutely no customer service on the floor or at the counter! No manager presence. Misleading/missing pricing labels. One of the worst Best Buy stores I have shopped in.
Response from Best Buy
October 12, 2024
Hi, Lisa,
Thank you for sharing your experience in your local Best Buy. I can understand that having concerns like pricing labels, apparent lack of management and floor assistance can be difficult. We would be glad to have one of our Social Media Agents assist you in any way we can. Please reach out on any of the profiles below with Review 64302744 for assistance.
Thanks,
^Tommy