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Frequently Asked Questions About Best Buy Christiansburg

How do I check product availability at the Christiansburg Best Buy?
How do I check my order status?
My local Christiansburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Christiansburg stores’ holiday hours?

Recent Reviews

4.0
(1717 reviews)
Nick R
August 02, 2025
5 out of 5
Great customer service. Andrew and Kylie were knowledgeable, friendly, and energetic while helping me find what I needed. Easily exceeded my expectations
Kim P
August 01, 2025
5 out of 5
Have a large selection of electronics, accessories and appliances. Prices are in the range for most consumers, and the staff was knowledgeable and helpful.
John V
August 01, 2025
5 out of 5
Great customer service and staff.
Ginger D
July 30, 2025
1 out of 5
The internet scheduling is awful. It kept refusing my card for payment. I called my card company and they said there was nothing wrong with the card--that it had to be the vendor (Best Buy). I tried several cards and it still rejected my card. I even went into the store and spoke to the manager and she just gave me a telephone number to call instead of allowing me to pay for it there. I got the same run around. I use those cards daily with no problem. I have spent probably 6 hours dealing with this issue with no solution.
Response from Best Buy
July 30, 2025
Hello, Ginger, Thank you for sharing your review with us. I understand the frustration that comes with not being able to get you transaction and scheduling to go through properly. We would like to follow up with you to discuss your experience and provide assistance if it is still needed. Please send us a private message on Facebook (https://bby.me/kvdt8n), Twitter/X (https://bby.me/n0n378), or Instagram (https://bby.me/8t9665). Please be sure to include "Google review 22432" in your communication. Thanks! Regards, ^April

About Best Buy Christiansburg

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