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Frequently Asked Questions About Best Buy Christiansburg

How do I check product availability at the Christiansburg Best Buy?
How do I check my order status?
My local Christiansburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Christiansburg stores’ holiday hours?

Recent Reviews

4.0
(1754 reviews)
Martha F
November 28, 2025
1 out of 5
I scheduled a camera installation 3 weeks in advance and they said they’re coming and asked us to prepare and wait for them 7am-7pm and they didn’t show up. Then when we called they said we have to reschedule for another time. Seriously what kind of service is that. No respect to people’s time at all. What a waste of time.
Response from Best Buy
November 28, 2025
Good afternoon, Thanks for sharing this with us. We can understand waiting all day for an appointment, only to have them not show up, isn't a welcome situation. We'd be happy to look into this further with you. Please send a private message on one of our social media platforms, Facebook (https://bby.me/zqwqcn), Twitter/X (https://bby.me/83k4pw), or Instagram (https://bby.me/bz9ptr), and include a reference to your "Google review #76742" in your message.
Gabriel P
November 26, 2025
5 out of 5
Good experience with the geek squad..
Lindsay T
November 23, 2025
1 out of 5
Horrible customer service. I placed an online order for a garmin watch and it said it would be ready in an hour. I waited an hour and a half and went to pick it up and was told it was not ready but I could cancel it and go back in the store and find it myself. Mind you it’s 6:30 on a Sunday and the store is completely empty and employees are standing around doing nothing. I cancelled the order and I’ll take my $200 somewhere else.
Clutchblamex
November 21, 2025
1 out of 5
Unhelpful and rude
Response from Best Buy
November 21, 2025
Hello, ClutchBlamex, Thank you for taking the time to share your experience here with us. We understand how important excellent customer support can be, and we would like to take a closer look into this with you. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 72631. Facebook (https://bby.me/z0o4rn) Twitter/X (https://bby.me/qef8fg) Instagram (https://bby.me/d0m7oz) We look forward to assisting you there.

About Best Buy Christiansburg

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