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Best Buy Christiansburg
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Christiansburg
How do I check product availability at the Christiansburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Christiansburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Christiansburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Christiansburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1748 reviews)
Clutchblamex
November 21, 2025
1 out of 5
Unhelpful and rude
Response from Best Buy
November 21, 2025
Hello, ClutchBlamex,
Thank you for taking the time to share your experience here with us. We understand how important excellent customer support can be, and we would like to take a closer look into this with you. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 72631.
Facebook (https://bby.me/z0o4rn)
Twitter/X (https://bby.me/qef8fg)
Instagram (https://bby.me/d0m7oz)
We look forward to assisting you there.
Pj J
November 20, 2025
1 out of 5
8 minutes before I could even ask a question on the phone. Ridiculous
Thomas M
November 19, 2025
1 out of 5
I have been a Best Buy Total Plus member for years, but am very close to shopping elsewhere. Best Buy does NOT allow calls directly to their store, even though a local number is listed (Christiansburg, VA), rather, all calls are routed, today it was in Panama! And, I was told today, the only way to speak with someone at the Christiansburg store is to drive out and do that in person! My recent install (oven, dishwasher, and microwave) left a leak under my sink and a microwave door incorrectly installed. Additionally, the Geek Squad did not install; rather, a third party was hired, and only one spoke English, and the guy who could struggled. They took our old appliances while I was on the phone with customer service and drove away without saying goodbye or even having me sign the paperwork! When I texted their boss, he denied it and dared me to take him to court with our security footage proving it! Now, Best Buy, even though we have a case number, is not returning our calls, and Panama employees can't help us since the local manager, Jack, said he would handle it!
Response from Best Buy
November 19, 2025
Hi Thomas,
Thanks for sharing your experience with us. We can understand your frustration regarding this experience and the lack of assistance you received when calling us to resolve these installation issues. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/parnu1), Twitter/X (https://bby.me/2m9emk), or Instagram (https://bby.me/sfz8n9) and mention your "Google review #71499," we'll be happy to look into this with you.
Emma K
November 10, 2025
5 out of 5
Evan with Geek Squad was great! He helped me understand what was going on with my laptop instead of only fixing it. Definitely worth checking out if you need help.