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Best Buy Colonial Heights
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Colonial Heights
How do I check product availability at the Colonial Heights Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Colonial Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Colonial Heights stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Colonial Heights Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2359 reviews)
Ric H
July 05, 2025
1 out of 5
Run FAR AWAY from anything with the Samsung logo on it. Purchased a Samsung gas rang and despite reviews I read about their TV’s, I thought there was no way this could also apply to appliances. Man, was I wrong. Purchased a Samsung gas range, and within two years it stopped working. The stove top worked fine, but the oven just randomly stopped heating to temp. I would set a preset temp and the range would never achieve it and the whole house smelled of gas. This continued until today, which was the last straw. I have ordered a new GE range and, thus far, GE has proven themselves in reliability as we have other GE appliances that have presented us with zero issues. I regret buying a Samsung product, and please know I will never make that mistake again. Just a word to the wise here; please shop around before commenting to their awful products. Save yourself time, money and hassle. They are now known as “Shamsung” to me and my circles.
John B
July 01, 2025
3 out of 5
The staff is moderately helpful, and it’s hard to locate things.
Lord Z
June 29, 2025
5 out of 5
Quick to help
Lisa G
June 24, 2025
3 out of 5
Found what I needed after having to ask...