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Frequently Asked Questions About Best Buy Fairlakes
How do I check product availability at the Fairlakes Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fairlakes Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fairlakes stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fairlakes Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2748 reviews)
Amol T
November 16, 2025
1 out of 5
Stor employs me full , staff lying specially amen a he said all are store manager another employee they don’t told name when I return my stuff store manager said call customer service it’s rellly worst store in best buy
Response from Best Buy
November 16, 2025
Hi Amol,
Thanks for sharing your experience with us. We're concerned to hear about this experience and situation. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/m95i2h), Twitter/X (https://bby.me/ia48e9), or Instagram (https://bby.me/9a2aun) and mention your "Google review #70175," we'll be happy to look into this with you.
Philip P
November 11, 2025
1 out of 5
I have been coming to best buy for 25 years or more. Will never give them another cent. Today I stood in line with 4 other people, two lines marked customer pickup and one for checkout. I stood in checkout for 15 min as the cashier helped the people in the pickup line that had two dedicated employees. The cashier's kept skipping us and then aftert nearly 20 minutes or ignoring us and telling us nothing he said we're in the wrong line and there is one line for everything. This was a monumental waste of my time. Your employee was rude, condescending and downright obtuse for doin it the way he was. I sought out management but the three employees I found not the rude cashier said no management was here today. At all. So the. I complained to corporate...not sure it was even a human I talked to. Bottom line is best buy and their employees don't care about you at all. I guess they will when enough customers just use Amazon.
Ricky Y
November 11, 2025
5 out of 5
Was able to pick up my order quick
Koba S
November 11, 2025
5 out of 5
Adorable place