Best Buy Fairlakes

Got some car speakers and a new stereo installed. Gary was very helpful throughout the whole process, told me everything I needed to get the process done, and made the installation way faster than expected. Great service!

Best place for tech

I've been to a lot of best buy stores and this place felt like the worst that I've been to. Upon entering the store you are blasted with a loud and upbeat hispanic music. The music itself isn't the problem, but when it's turned up that loud it makes it feel like I am entering a hispanic supermarket instead an electronics store. I could barely hear what the sales reps talked about because the music was so loud. The sales people weren't that great either. I agree about the comment saying that there are too many young kids in sales/manager positions without customer service training. The "kids" were joking and playing around in the back while I was looking at the products. In the buying process a third "kid" came up to try and convince me to get the middle tier best buy membership. When I kept refusing, the rep glared at me as if I was an idiot for turning down a great deal. Are they getting commisions when they sell those memberships? Why can't a simple "No" be taken seriously? I get that working in Best Buy is just like working in any other minimum wage work places. But if you're working in a nationally recognized brand store that the general populace turn to for their electronic needs, try to keep things professional.

Worked with Henry at the appliances department, he was amazing, knowledgeable and perfect attitude, always has a smile on! Won’t go anywhere else!