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Best Buy Fairlakes
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Fairlakes
How do I check product availability at the Fairlakes Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fairlakes Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fairlakes stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fairlakes Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2603 reviews)
Mehdi E
February 18, 2025
1 out of 5
Loser woman who works there came to me to check my credit when i was looking at an expensive monitor. I wanted to buy it in full and she told me i have to check my credit. I am also a young person who did not know the full extent of this. Very bad service
Response from Best Buy
February 18, 2025
Hey, Mehdi.
Thank you for providing your insight. We would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you message us, please include your full name, phone number, email, and reference your Google review number #64827737.
Regards,
^Jason
Jeanean W
February 09, 2025
1 out of 5
Bought a tv there today. They sold me a used and dented tv with no indication that it wasn’t new.
Response from Best Buy
February 10, 2025
Hi, Jeanean,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64796464 as reference. We look forward to hearing from you.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Daniel V
February 08, 2025
1 out of 5
Really bad experience, I just got a Segway go kart pro 2 I pay 2,000 and the battery got bad and I send it to them to fix it, that was more than a month ago and still not get it back. This is ridiculous for an item like this expensive.
Response from Best Buy
February 08, 2025
Hello, Daniel,
Thank you for your review and feedback. I'd certainly want to know what was going on if my go kart was in service for a month. We'd be happy to look into this and see what information we can provide. Please reach out on social media with your name, phone number, and email. Please mention Google Review 64791583 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Regards,
^Meghan
Shannon S
February 07, 2025
5 out of 5
I placed an online order and picked up at my local best buy. The pick up process was easy. The young man that helped me was easy to talk to and answer a couple questions. Very personable and professional