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Frequently Asked Questions About Best Buy Fairlakes

How do I check product availability at the Fairlakes Best Buy?
How do I check my order status?
My local Fairlakes Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fairlakes stores’ holiday hours?

Recent Reviews

3.9
(2895 reviews)
Na N
October 01, 2026
2 out of 5
The guys who helped me pick out & return my AirPods 10/10. Today Oct 1st. I got to the help center in the middle, we got 5 people standing there & no one says hello. I’m just waiting not for long at least. But I’m here waiting after they all look at me and then each other to see who WANTS to deal me. They point over to the right spot. Idk if bc I’m black but no one seems to want to help. Bc who just goes up to the desk & stands there to stare at the workers? It’s clear I need a lil direction.
Response from Best Buy
October 01, 2026
Hello, Na Na, Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 228936. Facebook (https://bby.me/toDChl) X (https://bby.me/Cx7y9c) Instagram (https://bby.me/TDljg3) We look forward to assisting you there.
Alan D
September 28, 2026
5 out of 5
Looked up online ahead, bought a Kindle Paperwhite. Few customers in the morning, service was fast.
Stamatios S
September 19, 2026
5 out of 5
Jerry, the Verizon and mobile specialist was very polite and informative. He gave me the background as to why certain things are changing on the mobile manufacturing side as well as on the service side and worked up a plan where I could save money in the long term.
J K
September 16, 2026
3 out of 5
Extremely clean. Some things ran out of stock, but that is expected. One lady at the checkout seemed a bit tired or something.
Response from Best Buy
September 16, 2026
Hello, Thank you for sharing your experience you had. We always want everyone to have the best experience possible. If you would like to discuss your experience further, please reach out to us. You can do this at the accounts listed below. When you reach out be sure to mention your Google Review #221588. Facebook (https://bby.me/F46Qmm) Twitter/X (https://bby.me/Vb4XuZ) Instagram (https://bby.me/lF7gA9 Buy)

About Best Buy Fairlakes

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