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Services Offered
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    Geek Squad Services
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    Camera Experience Shop
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    Apple Shop
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    Windows Store
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    Samsung Experience Shop
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    Samsung Experience Only
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    Sony Experience

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Frequently Asked Questions About Best Buy Fairlakes

How do I check product availability at the Fairlakes Best Buy?
How do I check my order status?
My local Fairlakes Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fairlakes stores’ holiday hours?

Recent Reviews

3.9
(2805 reviews)
Shailendra M
February 11, 2026
2 out of 5
They didn’t refund my $50when I Cancelled membership within time limit,on automated phone call! Be alert!
Garrett R
February 10, 2026
5 out of 5
Great staff, found what I needed
Amin F
February 09, 2026
3 out of 5
Return policy, trade in and installation policy not good needs improvement
Response from Best Buy
February 10, 2026
Hello, Amin, Thank you for sharing your concerns with our Best Buy policies. We can understand that not all policies will be found agreeable and welcome feedback. If you would like to chat with us regarding your concerns please reach out to us on any of our social media profiles below with Review 115179. Facebook (https://bby.me/f66l5r) Twitter/X (https://bby.me/06bnyo) Instagram (https://bby.me/wjtb6f)
Rebecca J
February 06, 2026
1 out of 5
Went here specifically for the "Camera Experience Shop" but it was a waste of time and gas. Several popular models were not on display, those that were had no lens or no power. And no staff around to offer assistance. What's the point of having cameras on display if you can't actually test them?
Response from Best Buy
February 06, 2026
Good Afternoon, Rebecca, We fully understand how you are feeling after the cameras you were looking to review were not on display or missing necessary components to test. We would be happy to review this further with you. Please start by sending us a private message on social media, so we can partner you with a specialist. Be sure to include your Google review case ID in your message: #113863. - Facebook (https://bby.me/fmkvow) - Twitter/X (https://bby.me/qk3jrc) - Instagram (https://bby.me/7vynwi)

About Best Buy Fairlakes

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