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Frequently Asked Questions About Best Buy Fairlakes

How do I check product availability at the Fairlakes Best Buy?
How do I check my order status?
My local Fairlakes Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fairlakes stores’ holiday hours?

Recent Reviews

4.0
(2792 reviews)
Michael M
January 11, 2026
1 out of 5
Times have definitely changed. Customer service just isn’t what it used to be. I’m writing this review while standing in line at checkout for over 10 minutes, watching at least eight employees walk by while a single cashier struggles to handle a single customer. No one offered help or seemed concerned. It’s frustrating to see so many staff present but no urgency to support customers who are clearly waiting. This experience alone makes me think twice about coming back.
Response from Best Buy
January 11, 2026
Hey there, Michael, We can understand your concerns with the delay at checkout when visiting us. Please send us a private message on Facebook (https://bby.me/6wayw5), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #103410".
Alex H
January 10, 2026
5 out of 5
Friendly and helpful staff especially Derek with the projector tv advice
Parag A
January 08, 2026
5 out of 5
Folks in the Appliance area were very helpful in making us decide on a dishwasher amongst so many models on display. Great Shopping experience.
Ivonne M
January 06, 2026
5 out of 5
Kids are helpful, it has nice energy. I just don't like it that they don't havr stuff available there and tou have to order online. 🙄😬 I want to be able to go to Best Buy and get it asap.

About Best Buy Fairlakes

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