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Frequently Asked Questions About Best Buy Fairlakes

How do I check product availability at the Fairlakes Best Buy?
How do I check my order status?
My local Fairlakes Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fairlakes stores’ holiday hours?

Recent Reviews

4.0
(2673 reviews)
Kim
July 03, 2025
1 out of 5
Worst experience I’ve ever had at a best buy. I came to buy an oura ring and the employee that I asked for help gave me a used oura ring. I didn’t realize until I got home and opened the box (which was not sealed) and saw ripped packaging and a used cord. I wish I remembered the employee’s name, but he had black curly hair, tan, and was around 5’6 or 5’7. He seemed irritated I interrupted asking for help when he was talking to his female coworker. He gave me the box and all he said was, “it’s the last one” with an attitude…and then got another employee to ring me up. The cashier that rung me up was great, but the one that I initially asked for help was the worst. Before you leave the store, check your product and make sure it is not a used product that you are paying full price for…Now I have to waste time and go back and exchange.
Benjamin G
June 25, 2025
5 out of 5
Ordered an item to pickup. The associates were helpful and friendly.
Larry B
June 24, 2025
5 out of 5
Geek Squad at Best Buy installed front and rear dash cam. Best Buy install services were available even for product purchased elsewhere, ie Amazon. Installation was clean with no visible wires. Highly recommended.
Sheila C
June 21, 2025
5 out of 5
One of the nicer Best Buys. The young men who worked there were extremely helpful in helping us choosr a computer. Would definitely go back.

About Best Buy Fairlakes

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