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Frequently Asked Questions About Best Buy Fairlakes
How do I check product availability at the Fairlakes Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fairlakes Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fairlakes stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fairlakes Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2632 reviews)
Venkateswararao K
May 04, 2025
4 out of 5
Nice shopping area for apple products.
hardik g
May 02, 2025
1 out of 5
Worst shopping experience ever. I brought 55 Inch TV which I was getting 10$ cheap at other place but best buy had offer of free YouTube premium for three months so went to shop and brought. The salesman told me that I will get email for same. Later on, I didnot get anything and upon calling shop, I was shocked. They told me that offer came after I purchase. Now I am a person who can see future and I had it in my cart as well with youtube. It was just that I had delivery date after four days so went to shop to buy. The lady from shop told me to come return the TV and buy same new TV again to get offer. That was shocker. Moreover, I reached out to bestbuy support, they were even one step ahead. I talked with four agents each took around 15 minutes to half an hour and at the end of fourth conversation, they sent me link saying use this link to activate premium and that link showed I need to buy best buy plus membership. My all efforts to get what was promised was waste of time. I will never go to bestbuy again, especially at this shop.
Simon L
April 27, 2025
1 out of 5
Extremely rude and unhelpful employees.
One employee (curly black hair, wearing a shirt that said MVP) was about to help me, then left, saying he would be back in "one minute." He did not come back for 30 minutes.
This is not the first problem I've had at this best buy. I posted in several group chats to warn my friends to avoid this location.
Nissan A
April 21, 2025
5 out of 5
Really good place to buy electronics. The employees are ver helpful.