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Frequently Asked Questions About Best Buy Fairlakes
How do I check product availability at the Fairlakes Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fairlakes Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fairlakes stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fairlakes Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2886 reviews)
Reham E
September 05, 2026
1 out of 5
The worst Best Buy I have ever been in . I asked multiple employees where an item was and they just pointed in different directions.it turns out after all they didn’t have the product at all.
Maria C
August 29, 2026
5 out of 5
👍
Rebah E
August 29, 2026
4 out of 5
This visit was a productive one! Team members were helpful in finding the audio adaptor and helped in checc out at the register rather than going to the checkout registers. 👍
T S
August 27, 2026
1 out of 5
One hostile employee acted like we were committing a crime for looking up the inventory of an item on a touch screen monitor when there was no one around to help. All we did was looking up an SKU of an item and availability in nearby stores and no one was around for 10 minutes until the hostile employee came over and accusing us of touching his private property. Best Buy mobile app doesn’t give a clear nearby store inventory list so we looked it up on a store screen that literally says look up an item as one of the three buttons on the touch screen.
There were other much friendlier employees, but it only takes one to ruin a pleasant shopping experience.
Response from Best Buy
August 28, 2026
Hello,
Thank you for taking time out of your day to share your feedback. Trying to get inventory information should be simple, so we can understand your frustration. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/6mwwos), Twitter/X (https://bby.me/zapMOu), or Instagram (https://bby.me/L012No). Please reference Google Review, #213583.