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Frequently Asked Questions About Best Buy Fairlakes
How do I check product availability at the Fairlakes Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fairlakes Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fairlakes stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fairlakes Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2901 reviews)
Corey W
October 20, 2026
5 out of 5
Gor what I needed, rather quickly.
Candice M
October 19, 2026
5 out of 5
Best Best Buy around 🫶🏼
Samantha S
October 15, 2026
1 out of 5
They have merchandise on the floor with price tags and everything that aren’t for sale yet. The guy at the front told me it had been happening all day but there were at least 20 of the products still on the rack when I left. It seems like they are not keeping track of what is really out or not. Will not be returning since this seems like a very common problem
Response from Best Buy
October 16, 2026
We understand the frustration when an item is not yet available for sale. While some times we will have displays for upcoming releases, restrictions by the manufacturer or publishers do require that we abide by the release dates they set. We recommend asking your local Best Buy team about any upcoming releases to ensure you are able to get your hands on them.
If you have any additional questions, please reach out to us in a private message on Facebook (https://bby.me/hlrZAg), Twitter/X (https://bby.me/TuYtfI), or Instagram (https://bby.me/CB2qet), and mention your Google review, 238801.
Carl G
October 10, 2026
5 out of 5
Their auto installation of Android Auto was excellent. They preserved all the default auto functions while puttings omething in to the dashboard that didn't look like aftermarket trash.