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Frequently Asked Questions About Best Buy Fairlakes
How do I check product availability at the Fairlakes Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fairlakes Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fairlakes stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fairlakes Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2864 reviews)
EFOSA A
July 19, 2026
5 out of 5
Was well attended to.
Though I couldn't get what i went there for
Jake G
July 14, 2026
3 out of 5
Bought a am4 cpu aio did not come with brackets
A H
July 14, 2026
1 out of 5
The employees here are a joke. I had a pickup for 4 orders this morning and two guys could not find all items, even though they were ready to pick up. Then the "manager" gave me a terrible excuse of not being able to receive all my items (TCG) and had to limit only 5 packs instead of the 15 packs I already paid online. I have been able to purchase and pickup multiple orders in the past, so I have no clue where this excuse came from; especially with the employees losing my items. I spent over 30 minutes watching these two workers throwing the items around in the pickup area with such disorganization. This location needs to hire more competent staff members instead of these high school/college kids that have no idea what they are doing.
SUNNYDAYS 4
July 14, 2026
4 out of 5
Shopped online and picked up item when ready. Service desk staff was courteous efficient and helpful.