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Frequently Asked Questions About Best Buy Fairlakes
How do I check product availability at the Fairlakes Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fairlakes Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fairlakes stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fairlakes Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2895 reviews)
Alaa-lolla I
November 05, 2026
5 out of 5
A couple of weeks ago, I went to buy a wireless keyboard and mouse set, and I was assisted by Larry. I was dealing with an unexpected issue with my Mac’s screen at the worst possible time. I was on a budget and on the brink of exploding. Larry understood my technical issue and advised me from a knowledge. He then went with me over the options as if he were buying the set for himself. He was kind and compassionate, and his words lifted my spirits. I felt better when I left the store than I had when I walked in. I was waiting to receive a survey so I could share my appreciation for Larry’s great support but I haven’t received one. I still wanted to acknowledge his wonderful, caring nature. Thank you Larry. May ease and comfort find you wherever you go and whenever you need them. Your interaction with me reminded me that God’s hand reaches out in many forms through His creatures and that kind people still exist in our world.
Bryant S
November 03, 2026
3 out of 5
The help is good, I go there to replace my iPhone screen protector, it just sucks that in a course of four months, they went from charging $6 for applying the screen protector to $8. 🫤 the new installer didn’t properly clean off my phone so I can see bits of dust close to the camera area.
Response from Best Buy
November 03, 2026
Hello, Bryant,
We appreciate you taking the time to share your feedback regarding your recent visit to one of our stores. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://bby.me/E19zay), X/Twitter (https://bby.me/PvDypb) or Facebook (https://bby.me/B76THc) with the details of your experience. Also add Google Review 247539. We look forward to hearing from you.
Al L
November 02, 2026
5 out of 5
No one there to greet you at the door you got to kind of find somebody to talk to you
willku9000
October 30, 2026
5 out of 5
This is a great Best Buy. I kinda have mixed feelings with the brand in general since they stopped selling DVDs but I needed to make 2 separate big important purchases lately, a TV and a Dishwasher and both times the people helping me were very helpful and were genuinely good at their jobs. They even helped me get the TV into the car. I will definitely come back for future electronics needs.