Saravanan M
January 14, 2025
No proper response from the customer service representative
Phillip E
January 13, 2025
Closed out of business!! So sad!!
Carmine B
January 10, 2025
Was able to get what I needed
Although I had a confirmed Appt for a new battery for my Iphone, reservation wasn’t in their system. Then they advised even if it was, there was no technician available and advised if there was a technician available , it would take 2 days for a battery. Avoid Best Buy.
Response from Best Buy
January 10, 2025
Hello there, Bob.
Thanks for taking the time to leave us your feedback. We understand needing to get a phone repaired when you expected at a reasonable time frame. We would like to assist in any way that we can. You can connect with a live representative through one of the social media platforms listed below. Please provide us with your full name, email address, and phone number to complete the documentation process. Also, please reference Google Review #64664102.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Regards,
^Jason