Frequently Asked Questions About Best Buy Fairlakes
How do I check product availability at the Fairlakes Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fairlakes Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fairlakes stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fairlakes Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2895 reviews)
Alan D
September 28, 2026
5 out of 5
Looked up online ahead, bought a Kindle Paperwhite. Few customers in the morning, service was fast.
Stamatios S
September 19, 2026
5 out of 5
Jerry, the Verizon and mobile specialist was very polite and informative. He gave me the background as to why certain things are changing on the mobile manufacturing side as well as on the service side and worked up a plan where I could save money in the long term.
J K
September 16, 2026
3 out of 5
Extremely clean. Some things ran out of stock, but that is expected. One lady at the checkout seemed a bit tired or something.
Response from Best Buy
September 16, 2026
Hello,
Thank you for sharing your experience you had. We always want everyone to have the best experience possible.
If you would like to discuss your experience further, please reach out to us. You can do this at the accounts listed below. When you reach out be sure to mention your Google Review #221588.
Facebook (https://bby.me/F46Qmm)
Twitter/X (https://bby.me/Vb4XuZ)
Instagram (https://bby.me/lF7gA9 Buy)
Kim F
September 12, 2026
5 out of 5
Henry is the guy to see when you want appliance info and fast service! We were in and out in 20 minutes! Delivery was quick and a day later. Can't leave out Jesse- Geek Squad repair guy extraordinare!