Abdlnaser just amazing thank you so much for doing all that work
I'm handicapped to begin with and after parking I enter the store not seeing any shopping carts. I asked 2 young men sitting at the table "guarding" the exit-where are the shopping carts. I apparently interrupted the video game, tik tok, or whatever they were doing and one of them pointed to my right, not even bothering to get up and possibly get one for me? I would have done that when I worked in retail if I saw a handicapped person approaching. But I finally got to them and of course they are stuck together I finally got them apart and proceeded to pick up my item. I paid then exciting not being asked to show my receipt which contradicts having 2 guys at the exit door. I get to my car then start to take the car back and off all people to come help me was a police officer who saw my struggling and he said he'd put it back for me. I thought that was such a nice gesture. So many bad things are said about the police but it's the little things like this nobody hears or talks about. I didn't catch his name but I'm giving him a huge thank you. He did more than the actual employees did. I cant imagine working retail like I use to and sitting there watching your phone videos or games.
Response from Best Buy
November 16, 2024
Hello, Carla,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64432029. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
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Google Review #64432029
Thanks,
^Ezra
Kathryn T
November 12, 2024
Tewfik helped us today and was extremely knowledgeable and helpful
This lady by the name of “Mickey” she was very rude very disrespectful I never did anything but ring a bell trying to get an order. I wouldn’t advise going to this location..
Response from Best Buy
November 12, 2024
Hello, Bobby!
We appreciate your sharing this experience when completing your store pickup order. I know it's important to receive the best service, and we'd like to follow up on what occurred. To continue, please contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your private message with “This is in regards to my Google review 64417553” and share your full name, email, and phone number. You will be connected with a live agent within hours of operation.
Thank you,
^Allison