Sales associate Hesham was very knowledgeable and helpful. Thanks for taking the time and kindness to explain comparisons for me to understand more about TVs and make the best choice for me!
Adriana S
November 24, 2024
Todos son muy serviciales y amables Siempre que pienso en comprar aparatos electrónicos pienso en ir ahí he comprado Tv Bluetooth Sonidos Cables case para mi Celular y muchas Cosas más lo recomiendo.
Experienced absolutely terrible customer service. I came to price match a computer monitor with another identical monitor from competitor store Microcenter. Best Buy manager kept refusing the price match, making up excuses such as the products not being identical even though I showed on the websites of the two stores that the two products were identical down to serial number. If you want to refuse the price match that's ok, but no need to lie to my face and make up excuses.
Response from Best Buy
November 23, 2024
Hello, Erwin,
Thank you for reaching out in regards to your Price Match concerns. I can understand that during the holidays there are certain matches that may not qualify as our Price Match Guarantee can clarify. Not being able to get a price match can be difficult. If you would like to reach out to us to look into this concern please contact us on any of the Social Media Profiles below with Review 64464926 for support.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Sincerely,
^Tommy