Highly recommend. Excellent customer service! Sumner helped me pick out a laptop by listening to exactly what I needed and at a price I could afford. The Geek Squad team members at the counter also listened carefully to my issues and were also very helpful.
Love Best Buy, but this location has awful service. The manager in particular is very unpleasant, and his attitude seems to have permeated the rest of the staff too. Everyone seems to hate their job and have no interest in helping customers. Skip this store and just ship to your home.
Response from Best Buy
February 20, 2025
Hi there, Tom,
Thank you for taking the time to leave a review here on Google. This is far from the experience we want our customers to have when shopping at your local Best Buy. Friendly, and welcoming support makes a huge difference in this goal.
If you require support here, please reach out to us on social media. We would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport.
Kindly mention the phrase “Google Review, Convo # 64832232” when reaching out on social media.
Regards,
^Ravi
Ta'Jalik M
February 17, 2025
Ash helped me with picking out a new apple product. He was very patient and supportive with my process of deciding what item was best for me based on my expected use. He also took the time to explain the benefits that Best Buy had to ensure the protection of my current devices and future devices. I left feeling extremely taken care of. Thanks again Ash!