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Best Buy Baileys Crossroads
Services Offered
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Frequently Asked Questions About Best Buy Baileys Crossroads
How do I check product availability at the Baileys Crossroads Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Baileys Crossroads Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Baileys Crossroads stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Baileys Crossroads Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3201 reviews)
Victor C
November 15, 2025
1 out of 5
I've never been treated this way in one of their stores. I've had a membership with them for over 5 years, which costs around $179.99 per year, and when I went in for help with an 11-inch iPad Pro, they told me they couldn't help, that they couldn't exchange it for another one, that they could trade it in for $250 (it looked to be in good condition), or that I should sell it on Facebook Marketplace. It's unbelievable, unacceptable.
Jon S
November 11, 2025
5 out of 5
I went today to buy a television. I wanted one that looks like art on my wall and I was afraid it was gonna take a long time. I was met as they came in by Shawn the manager who’s like the captain of a ship and keeps everything running really smoothly when they figured out that I needed some advice from an employee who was off for the day. They actually called him at home and got him on the phone to advise me on some details. The service was fantastic. They were thorough quick gave me lots of options. Help me sort through them. I was just incredibly impressed.
Carla D
November 10, 2025
4 out of 5
Tiene buenos precios y encuentras de todo.
kenny f
November 05, 2025
4 out of 5
Their system with appointments and their customer service is terrible. Saying that the person that helped me was as good as I remember and every bit as helpful. The Geek Squad warranty for $10 on my microwave well worth it