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Best Buy Baileys Crossroads
5799 Leesburg Pike
Falls Church, VA 22041
Services Offered
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Frequently Asked Questions About Best Buy Baileys Crossroads
How do I check product availability at the Baileys Crossroads Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Baileys Crossroads Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Baileys Crossroads stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Baileys Crossroads Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2951 reviews)
Gary C
September 17, 2024
5 out of 5
Ash was extremely helpful in our search (and purchase) for a new laptop. My Wife is incredibly indecisive about electronics, and Ash identified her needs and steered her to the right choice. She's quite happy with the new laptop and the info provided during the purchase... set-up, data migration, support, and after-care if needed in the future. Thanks, Ash!
Paola G
September 17, 2024
5 out of 5
They have very good costumer service!
Connie V
September 16, 2024
3 out of 5
DUANE gave me great service with issues relayed to mounting my TV.
In the Geek Squad section, Alex, was impatient with me and tried to oversell without listening to my concerns. Poor service.
Response from Best Buy
September 16, 2024
Hello, Connie,
Thank you for reaching out to us here, and for taking the time to share your experience here with us. We understand how important excellent customer service can be, and would like to take a closer look into this with you to address any concerns you may have!
To continue, please contact us on Facebook: @BestBuy (http://facebook.com/BestBuy), Twitter/X: @BestBuySuport (http://twitter.com/BestBuySupport), or Instagram: @BestBuy (http://instagram.com/bestbuy) for further support. For quick assistance, please include your full name, email, phone number, and this review in your message.
Thank you,
^Brandon
Lizeth R
September 15, 2024
5 out of 5
Happy customer for the attention of the advisor Ash who cared about giving us excellent attention and explaining in depth what I wanted to buy