Best Buy Baileys Crossroads

Probably the best Bestbuy on the planet!

We had such a wonderful experience working with Mike M. In the home theater, TV department at Best Buy! My mom and I came in looking for a new CanvasTV, and Mike went above and beyond to help us every step of the way. We went back and forth trying to determine the right size, and Mike M was incredibly patient, knowledgeable, and never made us feel rushed. After going home to measure and realizing we actually needed a different size, we came back and Mike stayed to help us complete the sale. He also helped organize the delivery and installation, which made the entire process so much easier for us. Mike did an excellent job explaining the differences between the Hisense and Samsung TVs and gave us thoughtful, honest advice so we could feel confident in our decision. He was incredibly helpful throughout the entire experience and always had a smile on his face. We were shocked when Mike told us he had only been there for about two months because he was so knowledgeable and professional that we assumed he was one of the top, most experienced salespeople in the store! Best Buy is very lucky to have him. Mike absolutely deserves high praise and a raise! Thank you so much for all of your help, Mike M.! You made what could have been a stressful purchase such a positive experience for both my mom and me. We truly appreciate you!

Staff (specially the two ladies at the checkout area) need to start doing their job rather than just talking between them. Nobody could check me out. I ended up leaving without buying anything, not because I did not need the product, but because they were really busy gossiping rather than doing their job.

This location is clean, stocked,and organized. However, no one greeted us when we walked in. Associates didn't speak to us or ask us if we needed anything after being there almost 45 min. At check-out we had to ask about warranty options.