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Best Buy Baileys Crossroads
Services Offered
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Frequently Asked Questions About Best Buy Baileys Crossroads
How do I check product availability at the Baileys Crossroads Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Baileys Crossroads Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Baileys Crossroads stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Baileys Crossroads Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3342 reviews)
Andrei N
September 28, 2026
4 out of 5
I managed to do what I came here for which is returning a couple of items and buy a tv replacement. The store is well stocked and the refund was processed quickly. However, they seem to be understaffed as I had to take out my phone and do my own research in terms of product’s features. Also waited in line 3 times (ask for info, return the items and buy the new tv) when it could have been done all in one go.
jake s
September 28, 2026
1 out of 5
If i could go lower then 1 star I would! Best Buy on leesburg pike in Falls Church, great in-store services but everything else associated with Best Buy is a joke. Originally ordered over 4k worth of items that included a Sony rgb TV which I was informed was supposed to be delivered and mounted on 9/16. On 9/16 i was emailed an hour before my delivery window that my delivery needed to be rescheduled. I was extremely frustrated as I work in the healthcare field and days off are hard to come by. I took a half day off and my friend took a full day off so he could help and wait while I was at work so we already lost those hours and best buy and their delivery team wasted our time and money. I then got some likely auto generated BS AI response to my initial review that I took down after being told the error will be fixed. Clearly they do not value their customers once the money is spent. Fast forward to 9/23, my new delivery day. They delivered and mounted my TV but did not deliver the 250 dollar surge protector I bought. I went to the store and notified them in person. They stated under that item for the order it said pending so they likely noted that they forgot it, that was not the case. I just stopped by today to follow up and was told it was now marked as delivered which it wasn't. The delivery staff likely marked it as delivered so they could steal the item and profit. I have now opened a claim/investigation for this issue. Needless to say Best Buy has shown nothing short of a masterclass of a clown show. They lack the ability to hire quality and honest staff. After 4 visits to the store due to numerous mistakes on their part, I can confidently say stay away from best buy and just go with Amazon. Amazon provides the same services with a much better quality and assurance. Best buy is absolutely pathetic!!!
Jhojara G
September 26, 2026
5 out of 5
Very good service. Nancy was very kind and spoke multiple languages. 10 Stars ⭐️
Ryan K
September 25, 2026
5 out of 5
Probably the best Bestbuy on the planet!