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Best Buy Baileys Crossroads
Services Offered
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Frequently Asked Questions About Best Buy Baileys Crossroads
How do I check product availability at the Baileys Crossroads Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Baileys Crossroads Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Baileys Crossroads stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Baileys Crossroads Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3068 reviews)
Daniel Y
February 25, 2025
2 out of 5
I’ve had a disappointing experience with Geek Squad, especially compared to the excellent service I've received at Best Buy in the past. It seems that even minor issues are overlooked by the technicians, who tend to dismiss concerns. I believe Geek Squad should consider making changes, including potentially letting go of less experienced technicians, to improve their service.
Response from Best Buy
February 25, 2025
Hello, Daniel,
Thank you for providing your feedback on Google. Having a poor experience with Geek Squad Agent is upsetting. We would like to hear about your interaction at Geek Squad, here at the corporate office. Feel free to reach out through social media privately the links. When you are reaching out mention "Google Review 64854850", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Sam A
February 23, 2025
5 out of 5
Ash was awesome!
Sara F
February 20, 2025
5 out of 5
Highly recommend. Excellent customer service! Sumner helped me pick out a laptop by listening to exactly what I needed and at a price I could afford. The Geek Squad team members at the counter also listened carefully to my issues and were also very helpful.
Tom D
February 19, 2025
1 out of 5
Love Best Buy, but this location has awful service. The manager in particular is very unpleasant, and his attitude seems to have permeated the rest of the staff too. Everyone seems to hate their job and have no interest in helping customers. Skip this store and just ship to your home.
Response from Best Buy
February 20, 2025
Hi there, Tom,
Thank you for taking the time to leave a review here on Google. This is far from the experience we want our customers to have when shopping at your local Best Buy. Friendly, and welcoming support makes a huge difference in this goal.
If you require support here, please reach out to us on social media. We would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport.
Kindly mention the phrase “Google Review, Convo # 64832232” when reaching out on social media.
Regards,
^Ravi