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Frequently Asked Questions About Best Buy Fredericksburg

How do I check product availability at the Fredericksburg Best Buy?
How do I check my order status?
My local Fredericksburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fredericksburg stores’ holiday hours?

Recent Reviews

4.1
(2465 reviews)
Carla S
October 05, 2025
5 out of 5
Excelent place to visit and look for what you need.
Troy V
September 20, 2025
5 out of 5
Great experience recently shopping for a new computer.
Travis A
September 18, 2025
2 out of 5
You’ll get terrible customer service here. Buy your electronics elsewhere. Arrived at store opening and waited 30 minutes for a cabinet to be unlocked to buy the product I wanted. Got asked if I needed help 3 separate times just for the employees to wonder off and not come back, to include the manager
Response from Best Buy
September 18, 2025
Travis, It breaks our heart to learn that you did not receive the assistance you were looking for. We invite you to contact us via Facebook (https://bby.me/38798d), Twitter/X (https://bby.me/22ibmu), or Instagram (https://bby.me/e98izi). We would love to know more so that we can create better experiences for all. In your private message, be sure to mention that you are responding to Google Review 44921.
Tammy B
September 11, 2025
1 out of 5
I should have learned by now do not go back do not go back! Horrible management! Ordered TV for delivery and set up, they came and tv was cracked! Supposedly did a return and transfer from another store returning 2 days later to set up, guys came to my house asked ME where the TV was for set up (on the wall) I laughed and said you were Supposedly bringing it back with you! No, the manager canceled my order all together and never reordered anything! But, thanks to the management of the geek squad that showed up they not only found me a TV but went and picked it up and returned and installed it for me! They did! NOT BEST BUY!!! SHAME ON BEST BUY! I WILL NEVER SHOP HERE AGAIN!
Response from Best Buy
September 11, 2025
Hello. Not receiving the proper communication when it comes to a delivery and installation is far from ideal and we appreciate you bringing this to our attention. We would be happy to help assist as well as document your experience. Please feel free to reach out us to in a private message on Facebook (https://bby.me/udj3pa), Twitter/X (https://bby.me/ld3tm8), or Instagram (https://bby.me/2y2jkd), and include Google Review number 42133. Thanks!

About Best Buy Fredericksburg

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