I bought a car stereo and speakers for all 4 doors and had them installed here by Tyler and he did a great job it didn’t take too long and everything turned out great they also have good deals on car audio equipment especially with a free install on certain car stereos
Absolute horrible customer service! Myself and another customer waited for 20 minutes and not one store associate was available for any assistance. You'd think with a handful of customers in store, finding help wouldn't be an issue. I definitely will not spend any more money there.
Response from Best Buy
March 25, 2025
Hey there.
Thank you for providing your insight. We know how important it is to get the help you need, and we would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you private message us, please include your full name, phone number, email, and reference your Google review number #64968331.
Regards,
^Jason
Smooth in and out for pickup
Elizabeth L
March 22, 2025
I would leave a LESS THAN ZERO STARS if I could. I spent thousands of dollars hear o. Appliances, tvs, sound systems. Etc. In a month. When I purchased them I was advised to NOT buy an extended warranty because the Best Buy Total Tech plan was way better. I have been purchasing this plan yearly based off of their recommendation and today...2years and 3 days later I was told that there was an expiration date and I do not have coverage. I am so pissed off.i feel like I have been lied to and that Best Biy has misrepresented their plans. I will be canceling anything to do with them a d recommend others do also. Their plans are total scams. Most big ticket items come with a 2 year warranty to begin with so they are scamming people into purchasing a 2 year warranty that is already part of the purchase price. I purchased it because I was told it never ended.....a complete and total lie.....I am one pissed off consumer!!
Response from Best Buy
March 23, 2025
Hey there, Elizabeth,
Thanks for reaching out and providing your feedback. We are saddened to hear that you were misinformed regarding your membership, and I can understand your frustrations. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #64958126" and share your full name, email, and phone number.
Thanks,
^Jacob