Frequently Asked Questions About Best Buy Fredericksburg
How do I check product availability at the Fredericksburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fredericksburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fredericksburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fredericksburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2340 reviews)
Otto G
January 15, 2025
1 out of 5
Purchased washer and dryer a 85 tv these clowns lost a 3k sale due to incompetent delivery drivers and really poor customer service no wonder why these big box companies are closing order canceled!!! I miss circuit city.
Response from Best Buy
January 15, 2025
Hi Otto,
Thanks for sharing this review with us here. I'm concerned to hear about this situation, and that the delivery of your order didn't seem to go as planned, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed, and see what we can do to assist with this. If you'd like to do so, please feel free to reach out to us on one of our social media channels so a live agent can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64681252.
Thanks,
^Caleb
MIsha
January 09, 2025
1 out of 5
I spent 1400 dollars on a raido for them to put in my truck and they had to order the parts 3 times and still NEVER got them. I had to have them refund ALL my money. Definitely DONT recommend
Response from Best Buy
January 09, 2025
Hello, Misha,
Thanks for reaching out and providing your feedback. I would be upset as well if a store was unable to receive the parts I ordered. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64659707". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Thanks,
^Aaron
Linwood W
January 05, 2025
5 out of 5
Everyone I dealt with was very professional
Najieb M
January 05, 2025
4 out of 5
Has most of what you need in store with friendly staff and good online selections. Checkout lines consistently take longer relative to other stores and shopping for your item.