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Frequently Asked Questions About Best Buy Fredericksburg

How do I check product availability at the Fredericksburg Best Buy?
How do I check my order status?
My local Fredericksburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fredericksburg stores’ holiday hours?

Recent Reviews

4.1
(2361 reviews)
Christina “
February 19, 2025
5 out of 5
Great service and excellent quality
Nacho M
February 15, 2025
1 out of 5
Every time I go to buy something at best buy lately it rings up at the register as a different price then where it's located in store. It's happened 3x in the past year
Response from Best Buy
February 15, 2025
Hello, Nacho Mama, Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64817680. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Google Review #64817680 Thanks, ^Ezra
Rochelle M
February 15, 2025
5 out of 5
On 14 February 2025, Walk in and was greeted by the door security and he directed me to the tv area where Mason provided me with superb service. Mason is knowledgeable and professional. He helped me to pick the best antenna for my home. Then at the cash register, Bob who was training a new employee took it further with explaining how to best make my purchase and cover it for warranties and insurance. Today, 15 February, I returned and Michael in computers was very busy with customers but he demonstrated patience with me, helped me to make a decision on my purchase and was professional - megga THANKS to all!
Ruairidh B
February 15, 2025
1 out of 5
Absolute waste of my time. I called a head to see if they had a phone in stock, AFTER seeing that it was in stock on their website. Employee who answered my call said they had plenty. Drive on over and walk in, no one greets me and there's no one at the phone area. I'm currently injured, so I limp around the store looking for someone. I give up and wait on line at checkout to ask for help. They finally get someone over to help me. This guy spends like 10 minutes typing on his computer INSTEAD OF JUST PHYSICALLY LOOKING in the desk where they store everything. He finally decides to check the desk, OH AND GUESS WHAT OUT OF STOCK. Don't waste your time with this best, very unreliable.
Response from Best Buy
February 15, 2025
Hi, Ruairidh, One of the perks of shopping in store is the ability to purchase items as grab-and-go. Therefore, I share your concern and am saddened to hear of your recent experiences when attempting to buy a phone. Please contact our support team so that we can look into it further. Simply send a private message to one of the links below. Be sure to mention that you are responding to Google Review 64816512, along with your full name, phone number, email address, and the date and time this occurred. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy) Sincerely, ^Tina

About Best Buy Fredericksburg

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