Thank you to David the sales associate that was working yesterday. He helped us buy two new cell phones and was awesome. He answered every question and assisted us with everything. Shout out to the Central Park Best Buy.
Purchased Rexing dash cam front and back at this Best Buy last week. Their tech installed it 3/29/25. Now my AC is blowing warm air. NOT a coincidence as AC was working perfectly up to that point and car was just maintenance at dealership last week. Also, tech's explanation of operation of the camera system was rapid and convoluted. Asked him to please just set the settings so that cams record when I drive, and so I don't have to mess with the settings anymore. But apparently that went over his head. Downloaded the app on my phone while he was sitting in the car with me, and after driving around for a day and a half, that app isn't displaying any video. Read the instructions, attempted to press the right buttons on the camera, attempted to make the app work, but still no video. NOT HAPPY.
Response from Best Buy
March 30, 2025
Hello, Geri,
Thank you for providing your feedback on Google. Having the newly purchased and installed dash cam not properly work is frustrating. We would like to hear more about your interactions, here at the corporate office. Feel free to reach out through social media privately the links. When you are reaching out mention "Google Review 64986440", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Not great. I get it Best buy is not the best buy of old where they have a 15 people standing around in a circle talking and it was more like a high school hangout with all of your buddies because you all worked at the same place. But standing at the customer service line for 10 to 15 minutes just to be told they didn't have the speed of memory I was after was too much of a wait to be disappointed. If it wasn't for the instant gratification of getting what you want in your hands sooner than Amazon could do it there would be no reason for me to go to Best buy. But with not having the item I was after DDR5 7200mghz, and waiting with minimal people in the store, it's easy to see why people don't shop at Best buy like they used to.
Response from Best Buy
March 26, 2025
Hey there, Ryan,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with wait times and lack of inventory on your most recent visit, and I can definitely understand your frustrations surrounding this. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #64970530" and share your full name, email, and phone number.
Thanks,
I bought a car stereo and speakers for all 4 doors and had them installed here by Tyler and he did a great job it didn’t take too long and everything turned out great they also have good deals on car audio equipment especially with a free install on certain car stereos