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Frequently Asked Questions About Best Buy Fredericksburg

How do I check product availability at the Fredericksburg Best Buy?
How do I check my order status?
My local Fredericksburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fredericksburg stores’ holiday hours?

Recent Reviews

4.1
(2520 reviews)
Brian D
March 01, 2026
2 out of 5
Why have a store pickup counter if no one is ever there?
Response from Best Buy
March 01, 2026
Good Afternoon, Brian, We understand how you are feeling after an unexpected delay to pick up your items while in store. We would be happy to connect with you and work to better assist you. Please start by sending us a private message on social media. In your message, make sure that you include your Google review case ID: #124553. - Facebook (https://bby.me/d5ql5c) - Twitter/X (https://bby.me/r2lhnp) - Instagram (https://bby.me/q57nkk)
Zam Z
February 25, 2026
5 out of 5
Good Staff
Clinton F
February 22, 2026
5 out of 5
Brian and Mason were very informative answering questions about computers. Will definitely be coming back to this location.
Joya L
February 02, 2026
1 out of 5
If I could give ZERO stars, I would. Worst on-the-sales-floor customer service EVER. I asked one of the associates where I could find an item. He started walking AWAY from me mumbling and pointing. When I called him on it, he was nasty about it. Then he gestured and started walking to where the item should have been, pointed, and kept on going. Turns out that the item wasn't in stock. He's the epitome of why I avoid the Best Buy brick and mortar store in Fredericksburg and go with [that online place that sounds like a river in South America] instead. No more. I'll just order from that other place from now on. Best Buy, you are dead to me.
Response from Best Buy
February 02, 2026
Hello, Thank you for sharing your experience with us. We understand wanting assistance in locating an item that you needed and being met with this type of reaction from an employee is not a welcoming experience. We'd like to review this further with you, as this does not sound like the level of service we expect from our employees. Please send a private message on one of our social media platforms, Facebook (https://bby.me/qcxiqk), Twitter/X (https://bby.me/nhhuk0), or Instagram (https://bby.me/xk1phl), and mention your "Google review #112110" in your message.

About Best Buy Fredericksburg

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