The online purchase experience is very quick and very friendly customer service, much appreciated !...
Stephen R
January 15, 2026
I had purchased a computer that was shipped to my house. I decided that I didn’t want it and when I went to return it here they told me they won’t accept the return. They told me to return it via the mail or go to an outlet store. Completely unacceptable when it clearly says on my order page I can return the computer to any store.
Great customer service although it’s hard to find someone when you need something that’s locked
I was directed to this location from Fairfax for inventory purposes. They did not honor a promotion listed on their site and the recommendation was to drive back and forth between locations. The supervisor Ronato offered no other solutions except to commute an hour. Poorly trained leadership, and it's apparent they are not in the business of finding solutions, instead they focus on aggressively selling protection plans and unnecessary products.