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Best Buy Gainesville
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Frequently Asked Questions About Best Buy Gainesville
How do I check product availability at the Gainesville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gainesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gainesville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gainesville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1327 reviews)
Anthony S
March 24, 2025
5 out of 5
It is nice to walk into a store and talk to people.
Earlese L
March 24, 2025
5 out of 5
Best BUY never disappoints for returning an item that just doesn't work for you. The staff, Jacob, Roni, (I hope that's right) at the Service Desk went above and beyond to assist me with a return and a NEW purchase guaranteeing me that if I need to come back within the allotted time frame, I could still return my items.
Thank you, Management for hiring thoughtful, professional store associates.
Lamia H
March 22, 2025
5 out of 5
I got great customer service at this location. Amy was very friendly and kindly greeted us. Shakur and Hyder were very knowledgeable and helpful while I selected a console and games. And now I can enjoy my new Switch! Many thanks to the attentive team at this location.
W R
March 18, 2025
3 out of 5
Good customer service. But not enough employees to help with the check out.
Response from Best Buy
March 18, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my in store shopping trips will be fast and efficient. Can you please reach out to us via private message on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64940234".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
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