Frequently Asked Questions About Best Buy Gainesville
How do I check product availability at the Gainesville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gainesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gainesville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gainesville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1451 reviews)
Sam D
May 25, 2026
5 out of 5
Great rep who helped advise me on whether I should keep the current device I have or go to the prior year. Other reps are friendly as well.
Matty M
May 20, 2026
1 out of 5
Crap place to shop. The leave the “ Open” side on, when they are closed. Waste of time shopping here. Use Amazon
Response from Best Buy
May 21, 2026
We understand the frustration when you did not have a good experience visiting one of our stores. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/B2jot1), Twitter/X (https://bby.me/OsVEsB), or Instagram (https://bby.me/SwmAto), and mention your Google review, 155063.
Annette I
May 13, 2026
5 out of 5
I've been a member to The geek squad for as long as they've been around they're always there. Whether you have a desktop they can manually go in. You pay a yearly fee. I think it's like $199 now. They raised it $20 and they do a good job and if there's still a problem they'll keep going back in for the whole year or one-time payment. You take it to a private business and it's going to cost you the three to $500 to look at your computer and by then it'll probably have more added to it. Like I said, you should give the geek squad a try. You can have up to five of your computers or whatever you have that they can fix on that plan