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Best Buy Gainesville
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Frequently Asked Questions About Best Buy Gainesville
How do I check product availability at the Gainesville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gainesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gainesville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gainesville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1289 reviews)
Caroline F
November 20, 2024
2 out of 5
No employees to answer questions. Phone service is even worse m
Brian S
November 15, 2024
4 out of 5
I was very impressed with the staff at this location. I've worked at Best buy Mobile many years ago and those employees paid attention to the customer's needs but in this particular Best buy I was greeted / welcomed / interacted with by a representative from every section of the big box retail location. They were never pushy, didn't make suggestions for products I wasn't interested in, and really just let me double check certain facts that I had read before entering this location for specific items and made sure my Intel was accurate {mostly}. It's a bummer that this location is so far away from where I live now in Maryland because I would go here for all my technology needs if it was even semi close or which it is not.
Alexander L
October 13, 2024
1 out of 5
False advertising, wouldn’t match a price on a keyboard because they’re too lazy to change price tags. Not to mention how wrong it is to advertise as 70$ and then surprise someone with a 180$ price tag at the register. Complete failure
Response from Best Buy
October 13, 2024
Hello, Alexander,
Thank you for your review. As a customer myself, I expect to pay the sticker price for an item, so I understand why you’d expect the same. This isn’t the experience we’d want for any of our valued customers. Our team, which is based out of our Corporate Campus, would like to learn more about your experience and document your report.
You can find us on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. To protect your personal information, please send those details through private message or DM. Please also reference Google review, 64306762.
Best,
^Sarah
Ty H
October 04, 2024
1 out of 5
Requested an Apple Watch from the staff to purchase and disappeared for 20 minutes. Rest of the staff was unhelpful. Place is hiring too many children that are too busy socializing rather than being respectful of customers time.
Response from Best Buy
October 04, 2024
Hello, Ty,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64275184. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64275184
Thanks,
^Ezra