1/21/26 Saeed is smart, patient and teaches people at the geek squad counter. Saeed spoke kindly and amazingly patient in helping 4 elderly people before he got to me. Saeed listens to my question, calmly construct a way to explain to me that I can understand and shows me what he is doing on my computer. Saeed did an awesome job in organizing my program files to make it easier for me to manage them.
The online purchase experience is very quick and very friendly customer service, much appreciated !...
Stephen R
January 15, 2026
I had purchased a computer that was shipped to my house. I decided that I didn’t want it and when I went to return it here they told me they won’t accept the return. They told me to return it via the mail or go to an outlet store. Completely unacceptable when it clearly says on my order page I can return the computer to any store.
Great customer service although it’s hard to find someone when you need something that’s locked