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Frequently Asked Questions About Best Buy Gainesville

How do I check product availability at the Gainesville Best Buy?
How do I check my order status?
My local Gainesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Gainesville stores’ holiday hours?

Recent Reviews

4.1
(1327 reviews)
Anthony S
March 24, 2025
5 out of 5
It is nice to walk into a store and talk to people.
Earlese L
March 24, 2025
5 out of 5
Best BUY never disappoints for returning an item that just doesn't work for you. The staff, Jacob, Roni, (I hope that's right) at the Service Desk went above and beyond to assist me with a return and a NEW purchase guaranteeing me that if I need to come back within the allotted time frame, I could still return my items. Thank you, Management for hiring thoughtful, professional store associates.
Lamia H
March 22, 2025
5 out of 5
I got great customer service at this location. Amy was very friendly and kindly greeted us. Shakur and Hyder were very knowledgeable and helpful while I selected a console and games. And now I can enjoy my new Switch! Many thanks to the attentive team at this location.
W R
March 18, 2025
3 out of 5
Good customer service. But not enough employees to help with the check out.
Response from Best Buy
March 18, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my in store shopping trips will be fast and efficient. Can you please reach out to us via private message on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64940234". Full Name E-mail Address Phone Number Regards, ^Josh Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/bestbuy)

About Best Buy Gainesville

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