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Best Buy West Broad
Services Offered
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Frequently Asked Questions About Best Buy West Broad
How do I check product availability at the West Broad Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Broad Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Broad stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Broad Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2615 reviews)
Thomas G
April 24, 2025
1 out of 5
Over priced by a land slide. Went to look for a charger for a laptop, found the only option was a universal charger for $80.00!!! Found this at Walmart for $25.00 and the one I needed for $30. This is why best buy is on its way out. Obsolete!
Allison F
April 20, 2025
4 out of 5
We just went to look around. There was a lot of empty areas and it was not to busy.
Carlos C
April 15, 2025
4 out of 5
I got an open box product for a new one, the return was smooth and team was helpful
Dj M
April 09, 2025
5 out of 5
Ordered web cam through the Best Buy App. Am a Totaltech member - got a discount as well as sale price! Also scheduled an appointment with The Geek Squad to tune up my laptop for some online classes I'm about to start. Easy scheduling through the app, good email communications about both my order and my appointment. Dropped off my laptop, easy order pick up for my web cam. They had my laptop done in less than 24 hours and gave me a folder with a report on any issues they found and a detailed description of what they did. Totaltech membership is totally worth it! It covers all of your electronics and free Geek Squad for any computer in your house. Although it has to be brought in store. That goes for towers as well. They will charge a fee to come to your house, even with a Totaltech membership. Still worth it!