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Frequently Asked Questions About Best Buy West Broad

How do I check product availability at the West Broad Best Buy?
How do I check my order status?
My local West Broad Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West Broad stores’ holiday hours?

Recent Reviews

4.1
(2605 reviews)
Daniel
February 26, 2025
5 out of 5
The TV salesman was very knowledgeable. I'm an old home theater enthusiast, and was pleasantly surprised by his expertise. I ended up buying an 83-inch OLED, confident that I had picked the right one.
Hugh M
February 25, 2025
1 out of 5
Impossible to reach somebody in store by phone. Long hold times to reach a foreign call center. High quotes for simply repair diagnostic when I already told the rep what the problem was. Avoid Geek Squad at all costs
Response from Best Buy
February 25, 2025
Good Afternoon, Hugh, We absolutely understand how you are feeling after being unable to get the support you needed when you reached out for assistance. We would love to connect with you and work to assist you. Please feel free to send our team a private message via social media. Be sure to include your Google review in your message: #64851919. - Facebook (https://facebook.com/BestBuy) - Twitter/X (https://twitter.com/BestBuySupport) - Instagram (https://instagram.com/BestBuy) Kindest regards, ^Bobby
Marquita C
February 19, 2025
5 out of 5
I had great customer service at this location. The young man who helped me out was polite and very patient with me while I was looking around for what Tv I wanted.
Ed L
February 19, 2025
4 out of 5
It’s just another big box

About Best Buy West Broad

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