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Best Buy Glen Allen
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Glen Allen
How do I check product availability at the Glen Allen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Glen Allen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Glen Allen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Glen Allen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2534 reviews)
Paul T
February 12, 2026
1 out of 5
Grant is rude. These guys think they are sooo smart. But lack any professional experience. Could not even make it at chick fila
Response from Best Buy
February 12, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuy Support
Thanks!
Dee
February 06, 2026
1 out of 5
Store is great! But samsung headphones not good. You drop them from a short height and they fall out. Lost both my headphones this way dropped it they fell out and I never noticed till I needed them again that stuff ain't cheap to keep buying and buying
W J
February 01, 2026
1 out of 5
I understand we just had a major ice and snow storm, and I know that creates delays and challenges for everyone. That said, my experience at this location was still really disappointing.
My online pickup curbside check in would not work because the app kept saying the store was closed even though the store was open. The pickup area and walkways were also extremely icy and felt unsafe.
When I went inside for help, the customer service was rude and dismissive instead of solution focused. I can be patient with weather related disruptions, but basic communication and professionalism still matter. I will not be returning to this location.
Robin J
January 16, 2026
4 out of 5
Great sales,but sometimes I have trouble finding what I want because the item is not in stock.