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Best Buy Glen Allen
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Glen Allen
How do I check product availability at the Glen Allen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Glen Allen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Glen Allen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Glen Allen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2427 reviews)
sameer S
May 05, 2025
3 out of 5
Service is fast.
Jeremiah T
May 03, 2025
4 out of 5
Great visit they definitely have a vast selection of electronics and appliances fairly priced as well on most items.
Phil B
April 22, 2025
2 out of 5
I was disappointed in best buy at rick road in richmond virginia I was interested in looking At chromebooks, But Was surprised that they had no chromebooks on display. And the clerks did not even seem inte rested in discussing chromebooks, But instead pushed only windows units.
Response from Best Buy
April 22, 2025
Hello Phil Baker,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #65068475. Please send us a private message providing us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #65068475
Thanks,
^Ezra
tommy j
April 21, 2025
1 out of 5
They don't tell you the return policy when you purchase expensive items
Response from Best Buy
April 22, 2025
Hello,
Thanks for sharing your feedback with us. I understand when making a big purchase, it can be important to know what the policy is for returns or exchanges, if one is needed.
While our employees may not always explicitly say what the policy is during every transaction, this information is provided multiple ways both before and after a purchase is made. We always have the latest Return & Exchange Promise listed at BestBuy.com/returns, to review at any time. This is also typically posted on in-store signage and is also shared at the bottom of all purchase receipts.
That said, if you are needing assistance with your purchase, you're welcome to reach out to our corporate team by sending a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, and email address. Please also mention your "Google review 65065143" in your message.
Sincerely,
^Melissa