Poor experience overall. The service department lacks technical expertise, and the store manager was uncooperative and unprofessional when I tried to resolve a clear product mismatch issue. Instead of taking responsibility, they attempted to deflect blame and cover service errors. Very disappointing customer service.
Response from Best Buy
December 29, 2025
Hi, Sadiq,
Thanks for the review. We aim to provide great service for all of our customers and would like to follow up with you to learn more about your visit and how we may improve.
Please message us privately through Facebook (https://bby.me/w57yrf), Twitter/X (https://bby.me/i0gwgu), or Instagram (https://bby.me/3cua90). Please include "Google review 97347." Thanks!
Winston P
December 25, 2025
Easy in, easy out. Helpful staff all on a nusy day.
Very helpful and friendly, honest people I recommend to anyone who wants to buy electronic!!