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Best Buy Glen Allen
Services Offered
Geek Squad Services
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Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Glen Allen
How do I check product availability at the Glen Allen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Glen Allen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Glen Allen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Glen Allen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2423 reviews)
Carr H
April 17, 2025
2 out of 5
Bare shelves in what I sought although advertised as in stock, disinterested that I eventually found suggested that I go online, which I will,
Response from Best Buy
April 17, 2025
Hello, Carr,
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message or DM on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #65049979. We look forward to working with you.
Regards,
^Aaron
Shay A
April 10, 2025
5 out of 5
I wish I had the name of the nice boy who helped us load our new washer into our truck. His personality was caring and outstanding. We need more people like him in this world.
Ron C
April 10, 2025
1 out of 5
Do NOT trust the online inventory numbers. Call ahead and ask that they put hands on what you need. Two separate stores tonight had faulty inventory info for my item. Both insisted they had it, but neither did.
Response from Best Buy
April 10, 2025
Hello, Ron,
Thank you for your feedback. I completely understand how disappointing it is when you're ready to buy something and it's unexpectedly out of stock. For real-time inventory updates, BestBuy.com is your best resource. To guarantee availability, we recommend ordering online for store pickup, as stores don't handle inventory questions over the phone, and it's a great way to reserve it before it's gone.
So that we can formally document your feedback and assist with any additional questions or concerns you may have, please send a private message or DM on Facebook at facebook.com/BestBuy, Instagram at instagram.com/bestbuy, or Twitter/X at twitter.com/BestBuySupport that includes your full name, phone number, and email address. Be sure to mention your Google review 65030849.
Kind regards,
^Pre
J. D
March 29, 2025
2 out of 5
The store staff was not overly helpful; the selection was limited and items being sought could be obtained via online
Response from Best Buy
March 29, 2025
Hello, J,
Thank you for leaving us a review. As a consumer myself, I understand the importance of receiving attentive customer service and the value of having a diverse selection of products available in store rather than solely online. We appreciate your feedback, and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64981539" when reaching out via social media.
Thank you,
^Ruby