Pokemon Restock day lol, all in all the experience was as good i caught the line while it was still kind of small. And met some cool people in line as well! The worker doing the transactions was efficient and quick as well as very nice! Hope to catch this again sometime!
In store staff is friendly and helpful. Scheduling installation service has been one of the worst experiences I have ever had. We ordered almost a month ago and now have had our installation rescheduled twice. Each time pushing it out a month. No communication other than an email saying I need to schedule.
Wish I could leave a zero star review. My brother is being deployed tomorrow and had ordered a new laptop from the Best Buy in Glen Allen VA. He has 24 hrs to pack and get his affairs in order and asked me to pick up his laptop. He gave me all the receipts and documentation. Not only would the store not allow me to pick this up for my brother, but the clerk was extremely rude. Way to treat someone going to serve their country in combat, Best Buy! Order cancelled and nobody in our family will ever spend a dime with you again
We went to have our laptop checked for anti-virus. The gentleman showed us that the laptop has an anti- virus program installed from the manufacturer.
Although he was willing to install another program if we wanted to but was honest & said there was no need to install another program.