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Best Buy Glen Allen
Services Offered
Geek Squad Services
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Windows Store
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Frequently Asked Questions About Best Buy Glen Allen
How do I check product availability at the Glen Allen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Glen Allen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Glen Allen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Glen Allen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2382 reviews)
Jason J
January 16, 2025
3 out of 5
They couldn't find what was supposed to be in the store
Destiny S
January 10, 2025
1 out of 5
Bad service lies about pick up times no one willing to help you
Response from Best Buy
January 10, 2025
Hello, Destiny,
Thank you for reaching out in regards to your concerns with your in store pickup order. I can understand that having any delays, or concerns with getting assistance can be difficult. We would be glad to look into your order if you would like. Please reach out to any of our Social Media Profiles below for support with Review 64665181.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Sincerely,
^Tommy
michael w
January 01, 2025
1 out of 5
On Black Friday and Cyber Monday I spent nearly $10,000 on two full sound systems and 2 high-end TVs. Went back on New Year's Day to purchase a Blu-ray player to replace an old one I had in our workout room. Saw that Walmart had the same Blu-ray player for $20 cheaper. Asked about price matching and they said they would as that is their posted policy. As I was checking out and they backtracked and said the best they could do was reduce it by $10. After spending so much money, I cannot believe they wouldn't match Walmart. It's not about the $20. It's a matter of principal. I have spent tens of thousands of dollars with this company since the early 2000s.
Response from Best Buy
January 02, 2025
Hello there, Michael!
Thank you for taking the time to reach out on Google with a review. We are committed to offering you peace of mind with our price match policy, ensuring that you always get the best possible deal. If you find a lower price elsewhere, we will match it, so you can shop with confidence knowing you're getting the best value. We would love to hear any feedback you may have and provide assistance if possible. Please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64632940 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Respectfully,
^Ryan
A F
January 01, 2025
1 out of 5
Wow what a horrible experience at Best Buy! They say on their website you can return your online purchase in the store. The manager refused to allow the return the unopened items. The store stench is strong and looked like there were many unhappy customer every time I go in. I will never shop at this store or Best Buy ever again! I hope your stock goes to zero and Amazon and other retailers drive you out of business!
Response from Best Buy
January 02, 2025
Hello.
Thank you for taking the time to provide this feedback regarding your return experience.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include Google Review number 64632834.
Best,
^AllisonS