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Best Buy Glen Allen
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Glen Allen
How do I check product availability at the Glen Allen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Glen Allen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Glen Allen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Glen Allen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2398 reviews)
Perrin L
February 19, 2025
5 out of 5
I had an outstanding experience at Best Buy this evening, thanks to Angelina and the Geek Squad team. Angelina provided superb service while helping me choose a new PC. She was knowledgeable, patient, and made the entire process smooth and enjoyable. Additionally, the Geek Squad was incredibly friendly and efficient in helping me find the solution I needed. Their expertise and willingness to assist made a significant difference. Kudos to the entire team for their excellent service!
Phillip L
February 19, 2025
5 out of 5
Great experience was looking for a TV advertised online. Associate helped me and went on my way.
Brian L
February 13, 2025
2 out of 5
geeksquad is so overrated, they don't even know how to perform nearly any of the repair services themselves sell in store, their prices are way too high for the quality and turn around time of their work.
Don't get me wrong I love that we still have a brick and mortar store we can rely on for purchasing various technology, but almost every time I do a pickup order it takes them hours to fulfill, and sometimes I get notifications the order is ready and the part hasn't even been pulled, or the part ends up being out of stock.
Lastly, it seems as though since circuit City and HHGregg went out that best buy no longer focuses on fostering a strong selling culture with employees who can teach you things about their technology that you can't read off of the packaging. All of this doesn't bode well for the future of retail and I hope things change before it's too late
Response from Best Buy
February 14, 2025
Hey, Brian,
Thank you for taking the time to share this review here with us, although we are saddened to hear your recent in-store experiences have been far from positive ones. We would like to ensure your feedback is escalated to the appropriate teams for review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64811545. We look forward to hearing from you!
Regards,
^Katie
Michael R
February 13, 2025
3 out of 5
Looking for tv...not a soul asked to help...little stock on shelves...doesn't look good.
Response from Best Buy
February 13, 2025
Hello, Michael.
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64808724. We look forward to working with you.
Best,
^Allison