Frequently Asked Questions About Best Buy Glen Allen
How do I check product availability at the Glen Allen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Glen Allen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Glen Allen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Glen Allen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2496 reviews)
kris s
October 06, 2025
5 out of 5
Ordered my tv online and it was ready for pickup within minutes I was supposed for.the time of night it was thinking it wouldn't be till next day ready
Darrell C
October 03, 2025
5 out of 5
Needed to get a Geek Squad guy to help me find an M2 Gen 3 NVMe SSD (whatever that is) but I got there. And it was on sale!
Karen R
September 28, 2025
4 out of 5
Although they didn’t have the product I was seeking, staff was courteous and offered to order product and checked other stores in the area!
James S
September 26, 2025
1 out of 5
Checkout Was Confusing and Staff Rude
The checkout is tucked into a corner behind high counters, and the ceiling sign is easy to miss.
Response from Best Buy
September 27, 2025
Hello James,
Thank you for taking the time to leave a review. We can see how having to search for the checkout would cause you some disappointment in your shopping experience. We would like to know more. Can you connect with us through social media at one of the links below? Reference Google Review #48493 in a private message to start the conversation.
Facebook (https://bby.me/59p1no)
Twitter/X (https://bby.me/15qjjq)
Instagram (https://bby.me/cb7txx)
Thanks,