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Best Buy Glen Allen
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Glen Allen
How do I check product availability at the Glen Allen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Glen Allen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Glen Allen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Glen Allen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2488 reviews)
William J
September 16, 2025
3 out of 5
Sales person acting like HE owned the place. Customers were an interuption to his day.
Response from Best Buy
September 16, 2025
Hello William,
Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/ogbu6l), Twitter/X (https://bby.me/q9c79f), or Instagram (https://bby.me/i4nf6j). Please send us a private message or DM to complete the documentation process. Please also reference Google Review, #44145.
Chris P
September 13, 2025
5 out of 5
I highly recommend the total house protection. If you are a gamer, it pays for itself with just controller exchanges.
Larry M
September 07, 2025
5 out of 5
Went here for a return but customer service was great...
Mike C
September 07, 2025
1 out of 5
Best buys should just shutter their doors already and make way for spirit for next Halloween. I go online to check inventory for an Xbox. It says they have it. I go inside and get an voucher card from the shelf. I bring it to checkout and the guy doesn't even know what I'm sending him and asks where I got it. He goes to get the box, of which they have 4 for the entire stores inventory. None of them are the 1tb hard drive. Dude tries to offer me a 512gb. Offers to check inventory out in Short pump. I pass. Amazon will have it here before sunrise for cheaper
Response from Best Buy
September 08, 2025
Good Morning, Mike,
We fully understand how you are feeling after arriving in store to purchase an Xbox, only to not find the model you are looking for. We would love to partner with you and work to better assist you. Please feel free to contact our team by sending us a private message on social media. Make sure your message includes your Google review in it: #40824.
- Facebook (https://bby.me/zvqvdh)
- Twitter/X (https://bby.me/q4c8pc)
- Instagram (https://bby.me/gxmxg1)