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Best Buy Glen Allen
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Glen Allen
How do I check product availability at the Glen Allen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Glen Allen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Glen Allen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Glen Allen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2364 reviews)
Jimmy D
November 26, 2024
1 out of 5
Went in to get a 32" TV for grandkid..Just like all the other ones out, had a sign $179 for Samsung, and a row in boxes RIGHT UNDER SIGN AND A TV ABOVE SIGN..Went to pay for, and lady said $211 something..I said not what sign said, so took pic and she said different model, EVEN THOUGH bunch WERE RIGHT UNDER TV AND SIGN ABOVE. When I asked why is it wrong when rest are under their signs..All I got was " I dont know..Thats the price..." So left..NOT good way to display..NOT HAPPY.
Mawhni
November 26, 2024
1 out of 5
This Is The worst place ever went There To Replace The Crack Screen protector on my phone the lady At customer service said That She Need The Old Screen Protector I let her know it’s on the phone she then repeat it again so I said to her aren’t geek squad the one going to remove the old screen protector and install the new one she repeat I need the old screen protector I handed my phone to her she immediately start trying to remove the old screen protector off my phone I then said to her if you break my phone your going to purchase it back she walked towards the geek squad area then look at me and say they ain’t gonna help me then proceeded into back then a guy walked out and handed me back my phone and said that they are refusing to help
Response from Best Buy
November 26, 2024
Hello,
Thank you for the review. I understand your experience at Best Buy may not have been a reflection of the expectations we have in place. We do wish for our customers to always feel welcome and appreciated. Sharing your feedback is a great training tool to help improve future experiences.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy
Nancy P
November 21, 2024
3 out of 5
The sales person i had was great. He was knowledgeable, smart, & just a nice guy. Ordered a new washer/dryer. Was to be delivered in 4 days. I got continuous messages telling me it was coming, but at 3:30 I got a call saying it was on the truck, but they were behind & couldn't deliver them. They could deliver them in 2 weeks.
When trying to contact the store I found out you can not do this anymore!! If you want to talk to your sales person you MUST go the store. No one I spoke with could give me a reason as to why I had to wait 2 weeks for delivery.
Not happy at all. I did go to the store & canceled my order.
Response from Best Buy
November 21, 2024
Hello, Nancy,
Thank you for taking the time to leave a review on Google. I understand how frustrating it must be to have your washer and dryer delivery delayed. In a situation like this, I would also want to contact someone at the store where I made the purchase. We would like to hear more about this and assist if possible. Please send us a private message on social media with your name, phone number, and email. Please mention Google Review 64455374 in your message. You can find us here:
Twitter(X) https://twitter.com/bestbuy
Facebook https://www.facebook.com/bestbuy
Instagram http://instagram.com/bestbuy
We look forward to hearing from you.
Warm Regards,
^Ryan
David M
November 18, 2024
4 out of 5
They had what I was looking for in stock on the shelf. Well stocked for the holidays.