I brought a remote start for my car at Harrisonburg store. Even before I dropped my car off to get it installed I knew it was gonna be a problem. The person installing it was just finishing training. It was suppose to take four hours. I called store to see what the status was and they said forty five mins. So I waited an hour and headed to the store only to find out it would be at least another hour. Now I’m stuck here without a ride sitting in the store. This will be my last install from Best Buy.
Very friendly staff, thank you
Gerardo A
December 31, 2025
Dont ever take the leasing, just save up the cash , even if you do the 90 days you basically paying 30% more, i bought a pc and im regretting it, the cash price was 1,3k but with the 90 days leasing is 1,7k , biggest scam
Response from Best Buy
January 02, 2026
Hello Gerardo,
Thanks letting us know about your leasing experience. We would like to see if we can clear up any concerns you may have. To connect with a representative, you can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #98806 in a private message.
Facebook (https://bby.me/5i134x)
Twitter/X (https://bby.me/orzkqe)
Instagram (https://bby.me/xxl09d)
Austin A
December 19, 2025
Donny from Geek squad was very helpful, unlike the previous guy I dealt with