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Best Buy Harrisonburg
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Harrisonburg
How do I check product availability at the Harrisonburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Harrisonburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Harrisonburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Harrisonburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1527 reviews)
Eugene S
March 23, 2025
5 out of 5
Best Buy has good deals. Have not been there for a long time, but needed to buy a modem. Went to next door store to compare prices and Best Buy had better deals on the the same product. Although, I couldn't find anyone on the floor to help, one of those moments when you don't need help they come and ask every 2 seconds, but when you really need help, can't fund anyone 😅. Check out person was very nice and person at the doors too...
Robert G
February 08, 2025
1 out of 5
Store personnel were great! Shannon, store manager, great. Best Buy Company, poorly run. First the phone number goes to a call center in another country. When you ask to be transferred to the store you get "We can't do that" Second they have 2 employees running the entire store. 7-11 has more people per square foot in their stores. I just needed to pick up my computer and I tried calling and got no where. So I drove 30 minutes and they told me it wasn't ready. try back tomorrow. I get home and they call, "it's ready". So I eat dinner and drive back. The regular store employee says, "You have to wait on the geek squad" I stand in line and wait 20 minutes while they work with two people. I walk around the store and asked the one employee to help me, "I just want to pick up" Can't help you but the store manager can. great but the store manager is helping others and running electronics. I go back and wait another 10 minutes. No store manager and no geek progress. Finally I can't take it and walk out. I returned in 15 more minutes and now there are no employees at the geek station. So my total time to just pick up a computer was 2 hours. An hour on the road, two trips, and an hour waiting for help. Not to mention the hours I spent when I first bought the computer trying to find someone to help me pick it out. I should have just ordered it from Costco or Amazon. Oh, did I mention the best part! I paid $1500 for the Mac book and they still charged me $150 to transfer my files from my old computer to the new one. It's a horrible way to run a multi-million dollar company. I will cut my Best Buy credit card up with pleasure.
Response from Best Buy
February 09, 2025
Hello.
Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64792926" and share your full name, email, and phone number.
Thanks,
^Jacob
mike s
February 07, 2025
5 out of 5
this is one of the most friendly staff anywhere...they know thier stuff on all products...they go beyound measures to help you out and to make your shopping memorable..
Diana C
January 22, 2025
5 out of 5
Great!!