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Best Buy Harrisonburg
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Harrisonburg
How do I check product availability at the Harrisonburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Harrisonburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Harrisonburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Harrisonburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1551 reviews)
H J
October 13, 2025
1 out of 5
BEST BUY CREDIT CARD IS A SCAM. I opened one to purchase a camera, so that I could get the new cardmember bonus of 10% back in rewards. My first purchase was the camera, which was a pretty big purchase. I then placed another order the next day for a camera bag and memory card. A lesser purchase compared to the camera. What did Best Buy do? They shipped my second order first so that I would get the 10% on that order, thus calling that my "first purchase". They shipped my camera off AFTER my second order so they would only have to give me 5% in rewards for MY FIRST PURCHASE. I spend an hour on the phone and online chat with different customer service people that I could barely understand to be told there is nothing they can do about it. Watch out, they are sneaky!
Response from Best Buy
October 13, 2025
Hello,
Thank you for the review. We can certainly understand your concern with how the rewards were honored. We never want our customers to feel this way.
We would like to ensure this is looked into further. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/atz3cl), Twitter/X (https://bby.me/o58tca), or Instagram (https://bby.me/c4r9r6). If you can also include, Google Review 55199,in your message, it'd be appreciated.
Samuel B
September 12, 2025
5 out of 5
Gentleman at the front helped me find what I needed very quickly and was awesome. The Best BEST BUY
Christ
August 28, 2025
5 out of 5
Always a good place to buy electronics
alex p
August 27, 2025
1 out of 5
Ended up losing 80 dollars in best buy rewards, because this best buy didn't have a TV that I had placed for an order. The TV has been in their system for months to boot, as I had been watching the price come down. Stuff like this is why best buy is fading into obscurity
Response from Best Buy
August 27, 2025
Hello, thank you for taking the time to leave us a review here on Google. I also like to know that my orders will be fulfilled as indicated when the order was placed. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #35747".
Regards,
^ Josh
Facebook (https://bby.me/g4a6yl)
Twitter/X (https://bby.me/hwyak0)
Instagram (https://bby.me/xc327j)