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Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Harrisonburg
How do I check product availability at the Harrisonburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Harrisonburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Harrisonburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Harrisonburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1595 reviews)
Kaitlyn B
September 11, 2026
3 out of 5
Went in to get my daughter a computer for homeschooling. The sales associate was friendly but didn't know much about the computers other than what he could read on the tag. Process went well. Ordered the Chromebook but then had to return because it wasn't compatible with homeschooling software.
Response from Best Buy
September 12, 2026
Hey there, Kaitlyn,
Thank you for taking the time to reach out on Google with a review. We can absolutely understand the desire for friendly and knowledgeable support in store while selecting a PC. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #221258 in your message. You can find us here:
Facebook (https://bby.me/pPNvSi)
Twitter/X (https://bby.me/5ADO6h)
Instagram (https://bby.me/IpVkbO).
Beca
September 11, 2026
1 out of 5
Walked the store at least 3 times, never received any help, tried asking and was ignored. Stock either not visible on shelves or unable to see if in stock elsewhere.
Response from Best Buy
September 11, 2026
Hello ,
Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #221109 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/TsMY1F)
• Twitter/X (https://bby.me/5jGUkV)
• Instagram (https://bby.me/UmixBt)
Steve A
September 07, 2026
5 out of 5
Went in to buy a tablet and the salesman was very helpful. After the tablet and cover purchase we also bought a set of headphones. I have never had a bad experience here!
James G
September 04, 2026
1 out of 5
Managers making a trespassing for us not to be able to eat in this area and not even being very considerate and very disrespectful to me and disrespectful to my father and everybody and where do the employees buy. How Best buy employees call making customers not to be able to eat and they put trespassing on you and you can't be able to eat in the areas as well you can't even eat you can't even drink or you can even do Walmart shopping this is ridiculous