This store normally either has polite helpful associates or ones that run from you. Today we were greeted as if they knew we were coming and eager to help. Then Sebastian took the reins and helped upsell us to the expectations we were looking for. Although the install is yet to happen. My confidence in his abilities are high. Best Buy HR your best employees are never properly recognized enough. EVER! So do me a solid and fix this by taking very good care of today’s door greeter, and our new friend Sebastian. Seriously my words go a long way with a lot of people A LOT of people. Looking at you Best-buy HR dead stare.
Buen lugar variedad de artículos,y la atención de kiara fue exencional,
We went to the Geek Squad and met with Tommy! He gave us great info and told us how to repair our iPhone 16. He listened to us intently and really showed he cared about our. Business and gave us a great plan moving forward. Ask for Tommy to get great service!
The full time employees didn't know how to get a replacement for my wife's Samsung s23 ultra screen protector, last time they just ordered them, then when they came in we went into the store and they were replaced, now this time, we have to charge you and you'll get refunded when it comes in and we can take the old one, 5 weeks difference and totally different process, we asked to speak to the manager, but she just rolled her eyes at us and had no sense of urgency to even address us, look if you don't want to deal with the public and retail, find a new job! You need to step out up best buy! Horrible experience!