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Best Buy Harrisonburg
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Harrisonburg
How do I check product availability at the Harrisonburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Harrisonburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Harrisonburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Harrisonburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1552 reviews)
Dylan
November 06, 2025
5 out of 5
Scottie was great, a friendly guy who is very knowledgeable on televisions. Helped me to pick one out that perfectly met my needs. 10/10
Kenneth M
October 28, 2025
4 out of 5
**Edit
After going through the absolute worst CS system, they finally asked me if I wanted to request a call-back from this store. Within a few hours, Chad was able to contact me. He apologized for the mix up and worked to find a compromised solution. Kudos to him for actual customer support! 5 stars to him!
On vacation, on my way home, I purchased an Open-Box product from this store in "Excellent" condition. I showed up, they brought it to the car... But it was bubble wrapped, no remote... When I asked about this, they said they couldn't find the remote. One of the members found one and I was given a one. Great. I drove 3 hours back home and plugged it in, it worked. Whew the bubble wrap held. As I was setting up the TV, I found out the remote they gave me is not the right one. In fact, I found out that the entire TV is not even the right model! I paid for an Excellent condition LG C4. I received a makeshift package of an LG B4 no remote, no feet for the tv. I try to get this resolved by phone through BB customer service and I just get told repeatedly from multiple sources, my only option is to drive 3 hours back to do a return it exchange. I can't even get them to take a returned delivery!
Response from Best Buy
October 28, 2025
Hello, Kenneth,
Thank you for reaching out to us. It saddens us to hear that your recent experience was not a positive one, especially when needing support on a recent item you purchased. We appreciate your feedback, and would like to look into this further. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #61702" when reaching out on social.
Samuel B
September 12, 2025
5 out of 5
Gentleman at the front helped me find what I needed very quickly and was awesome. The Best BEST BUY
Christ
August 28, 2025
5 out of 5
Always a good place to buy electronics