Terrible in every possible way. You can’t even call them. They charged me incorrectly for my phone repair even Apple agreed.
The full time employees didn't know how to get a replacement for my wife's Samsung s23 ultra screen protector, last time they just ordered them, then when they came in we went into the store and they were replaced, now this time, we have to charge you and you'll get refunded when it comes in and we can take the old one, 5 weeks difference and totally different process, we asked to speak to the manager, but she just rolled her eyes at us and had no sense of urgency to even address us, look if you don't want to deal with the public and retail, find a new job! You need to step out up best buy! Horrible experience!
Amazing people friendly with a great service
It was a little bit too expensive for my taste but I mean they just don't have a lot of stuff for like pets and sports and stuff, clothing or shoes. It's kind of like a fancy Dollar tree