Frequently Asked Questions About Best Buy Harrisonburg
How do I check product availability at the Harrisonburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Harrisonburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Harrisonburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Harrisonburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1592 reviews)
James G
September 04, 2026
1 out of 5
Managers making a trespassing for us not to be able to eat in this area and not even being very considerate and very disrespectful to me and disrespectful to my father and everybody and where do the employees buy. How Best buy employees call making customers not to be able to eat and they put trespassing on you and you can't be able to eat in the areas as well you can't even eat you can't even drink or you can even do Walmart shopping this is ridiculous
M V
September 01, 2026
5 out of 5
These guys are just great. Coming from VA Beach where it's terrible, this one is just different. They love to help, young and know what they are doing!
trav L
August 24, 2026
5 out of 5
Donnie (geek squad) and Emily (customer service) are life savers!! They patiently helped me with an issue after not receiving the support I needed from corporate customer service over the phone /online. They are rockstars who really heard me and prioritized my issue.
Squeeky C
August 14, 2026
2 out of 5
If I am going to spend $3000 on a piece of equipment I would like to see the display at least or open up the box to see the features and feel the weight