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Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Harrisonburg
How do I check product availability at the Harrisonburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Harrisonburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Harrisonburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Harrisonburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1605 reviews)
Abel M
November 05, 2026
5 out of 5
Great Staff very open and honest opinions and Insight Into Tech. Chad obviously has handled multiple midnight releases before I really like him and the shorter lady who handled the tickets.
The cashier was a super chill and super nice guy loved the second midnight release ever experience.
Kelly B
November 03, 2026
5 out of 5
After going to 4 different stores, Best Buy had the peripheral I was looking for my laptop.
Sam R
November 03, 2026
5 out of 5
Words are simply not enough to describe how special this place is to me. This is where dreams come true. The Best Buy in Harrisonburg will always have a special place in my heart because every single one of the employees there are the most respectful, willing to help, selfless people I have ever met at a retail store. Whatever they are feeding these guys during lunch must be increased because I feel like a very important person every time I attend.
R H
November 02, 2026
1 out of 5
Advertised as an Authorized Apple Service location. However, the people that actually control service appointments and parts availability “DO NOT TAKE CALLS,” according to the representative I spoke with. So, I made an appointment online, but I have to drive an hour to the store just to ask if they have a battery for my phone in stock? Ridiculous. Last time, I made an appointment for an Apple Watch battery replacement, only to arrive and be told “Oh, we don’t do that at this store…I don’t know why they even list us.” If there is EVER an alternative to the recurring Best Buy hassle, I take it! I would rather send my phone to Apple (and be without it for a few days) than deal with Best Buy and the complete lack of expertise and customer service sense!