Frequently Asked Questions About Best Buy Harrisonburg
How do I check product availability at the Harrisonburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Harrisonburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Harrisonburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Harrisonburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1558 reviews)
Austin A
December 19, 2025
4 out of 5
Donny from Geek squad was very helpful, unlike the previous guy I dealt with
Nattalie H
December 10, 2025
5 out of 5
My HP desktop touch screen cracked. I tried calling around to get a replacement and was unsuccessful. So I decided to go to Bestbuy. They took less than 3 weeks to transport it to get repaired and returned. It cost around 300$ for parts and labor. Very reasonable as the screen alone would cost roughly 200$. And the screen is hard to get
none o
December 05, 2025
5 out of 5
I want to give a thank you out to CJ who helped me in a coherent and thorough away with a purchase today. His help was critical and much appreciated. Thank you CJ.
Jim P
December 01, 2025
1 out of 5
Tried to speak with a human being there about cell phone purchase. The ai customer unservice bot refused 4 attempts to speak with any human. These folks are the apex of why this store continues to go out of business in physical locations. Been a customer since the 80s. Done with them today. You don't need my buisness; I don't need your attitude. And they won't even let me call back to address my complaints it's back to the internet again. No thanks
Response from Best Buy
December 01, 2025
Hello. It is concerning to hear that you did not receive the proper assistance, and we would be glad to help as well as document your feedback. If you have a minute, please reach out to us via Facebook (https://bby.me/qjrfyu), Twitter/X (https://bby.me/kszk2w), or Instagram (https://bby.me/4n5kkc). When you reach out, please be sure to include Google Review number 79250. Thanks!