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Frequently Asked Questions About Best Buy Harrisonburg

How do I check product availability at the Harrisonburg Best Buy?
How do I check my order status?
My local Harrisonburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Harrisonburg stores’ holiday hours?

Recent Reviews

4.1
(1521 reviews)
Jen G
December 09, 2024
3 out of 5
Small with no real checkouts.
Glenn O
December 02, 2024
1 out of 5
I placed a call to this location and was told that they had the ipads that I wanted and also said they would price match Wal-mart. So I drove 40 miles to the store with the intention of buying 2 ipads. When they checked me out they refused to price match after being told that they would on the phone. I will no longer buy anything from this location.
Response from Best Buy
December 02, 2024
Hello Glenn, Thank you for the review. As someone who likes to keep a close eye on my finances, I can definitely understand wanting to get the best price possible. I can understand your frustration with not us not honoring the price match. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Regards, ^Kristy
Blondie
November 12, 2024
5 out of 5
I recommend going to Riley, a cashier, and if you have any issues/troubles, Vince. 10/5 stars !!! I went in looking for a phone case and a new screen cover for my iPhone 13 Pro Max. I bought the case and purchased the screen cover. I didn’t realize that the screen was the wrong size after being purchased. Instead of going through a refund, the manager (Vince) and the cashier (Riley) were able to help me figure out the price differences and have the screen shipped to my home. Now, I’m able to have a new screen and can come back to get the screen put on free of charge (I had to pay a small $8 fee, but it’s worth it). Thank you all so much for the best, friendliest, and fast customer service. 10/10 Vince and Riley!!!
Foxxy L
September 04, 2024
5 out of 5
This location is very nice. .Everything is laid out very neatly . Basically laid out just like all of the other . Employees at this location were great . The ones I was in contact with were awesome !

About Best Buy Harrisonburg

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