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Frequently Asked Questions About Best Buy Leesburg
How do I check product availability at the Leesburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Leesburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Leesburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Leesburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1326 reviews)
Wilbert A
April 14, 2025
1 out of 5
I visited this store specifically to look at car stereos. Unfortunately, I encountered an issue where all the display models turned off as soon as I started to interact with them. This prevented me from being able to properly assess their features and make a decision.
Nadiia P
April 09, 2025
5 out of 5
Гарне обслуговування та дуже ввічливі хлопці сьогодні працювали 04.09.2025. Коли я ввійшла, через секунд 20 до мене підійшов юнак та запитав чи потрібна допомога. Через хвилин 5 я вже купила потрібний девайс.
Victor A
April 07, 2025
1 out of 5
Do not waste your time like I did today coming in to repair a broken screen on a Samsung galaxy s23 ultra. They do not do these repairs... I called to verify and was informed then DO.... only to then be told at the store that they in fact do not. This is 100% why these shady corporations are closing down everyday. Piss poor customer service. Will not be buying ANYTHING from best buy. Not even the new switch like I intended. 🤌👎🏿✌️
Response from Best Buy
April 07, 2025
Victor,
Thank you for the review. I can certainly understand your frustration with not being able to get your phone repaired at our location. I would feel the same.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 65018340.
Regards,
^Kristy
Siamak S
March 30, 2025
4 out of 5
The best place to buy electronics, mobile phones, and accessories.