Best Buy Leesburg

first if you ever think of applying for a job there don’t. If your Latino they purposely make you seek Latino speaking customer to lure them into 26.99% interest rate card 12 months interest free yeah ok they fail to mention if you go one day over a year all the interest is added in one lump lump being $100s of dollars My daughter spoke up about it because it was people that didn’t really understand and then suddenly there where no hours for her.when they always had wanted her there for being bi lingual. She got let go for speaking her mind. Fast forward while she was there my daughter purchased a screen protector for me a ZAGG one it has lifetime warranty. I went in there yesterday and to my luck the manager she had a problem with helped me I already could feel the vibe on her end she said since I got that with an employer discount she couldn’t swap out my screen ZAAG has lifetime warranty it’s not thru best best. She wanted me to buy it again at full price which to me is not fair. The item has warranty be it I paid full or sale price or employee discount she did this out of spite because my daughter has a open case against her Marianna Morton. I will never spend $1 there there’s so many other options . She was childish two occasions before they swept it out but since it was her and she knew who I was she did it on purpose. So my question if an employee buys a tv then leave a month after and tv is ruined under a year warranty would beat buy make pay full price in order to honor that ??? If so o don’t ever want anyone I know working there

I visited this store today to find chargers for my laptop and iPhone, as it's closer than the Apple Store. I was in a hurry, so I went straight to the charger section. Suddenly, a store employee rushed behind me, trying to get my attention. I informed him that I was looking for an Apple laptop charger, and he led me to the area, showing me three different options. I initially chose just the cord, but then asked to see another charger again. He retrieved it and showed it to me. However, when I touched the charger to inspect it closely, he tightened his grip on it, as if he thought I was going to steal it. I felt insulted and stereotyped by this behavior. Despite the uncomfortable experience, I purchased both chargers for $94.33. Unfortunately, I would not recommend this store due to the judgmental behavior of the staff, which made me feel uncomfortable and unwelcome.

Purchased 65" TCL television online and had it delivered. Upon opening the box, everything was fine up to a point. A deciding factor for the purchase was the adjustable stand which was to be included with the TV. No stand. Okay, call Best Buy and get the missing part. Spent three hours chatting with the Geek Squad and was told to come in and they would give me the part. Couldn't make it in due to my job and asked that they send the part. After a couple "not my job responses" and promises twice of follow up calls which never came, I called. The lady on the phone told me that the parts were not carried by the stores, but gave me a number to call the manufacturer, who very quickly sent a shipment out. Basically, very poor customer service from the Geek Squad online.

Small store with limited stock. Order online and pickup. Checkout is also shared with customer service so pray you don't have someone with a problem in front of you