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Frequently Asked Questions About Best Buy Leesburg
How do I check product availability at the Leesburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Leesburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Leesburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Leesburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1356 reviews)
Chris B
August 13, 2025
1 out of 5
Worst customer service ever!!!! They tried to extort more money from me after I already paid for the warranty that they sold me. I will never buy anything from Best Buy or use geek squad ever again. Complete waste of of money
Response from Best Buy
August 13, 2025
Hello, Chris,
Thanks for taking the time to leave your review. Being asked to pay for a service when you already have a warranty would be concerning, so I can understand your disappointment. We would be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/zbqvkk), Twitter/X (https://bby.me/3b9h4b), or Instagram (https://bby.me/t7pnv3). Please reference Google Review #28656.
Regards,
^ Aaron
Brendan D
August 13, 2025
1 out of 5
Failed to retrieve Item I paid for online before it went out of stock and then canceled my order. I am never shopping here again
Response from Best Buy
August 13, 2025
Good Morning, Brendan.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:#28610" for reference. You can find us here:
Twitter(X):
https://bby.me/p6rktb
Facebook:
https://bby.me/s5ab82
Instagram:
https://bby.me/lydm85
Kind Regards,
^Trey
Remi M
August 04, 2025
5 out of 5
Amazing customer service 👏🏼
f V
July 27, 2025
1 out of 5
The new Lady manager is so rude! I never come back to this store
Response from Best Buy
July 27, 2025
Hi there!
Thanks for sharing this review with us here. I'm concerned to hear you feel this way, though we understand your disappointment if the service you've received hasn't met expectations. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (https://bby.me/eg9lu8), Twitter/X (https://bby.me/dns9bq), or Instagram (https://bby.me/8okury). Please also include the Google Review reference number #21174.
Regards,
^Caleb