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Best Buy Leesburg
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Frequently Asked Questions About Best Buy Leesburg
How do I check product availability at the Leesburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Leesburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Leesburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Leesburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1306 reviews)
Tre Y
January 06, 2025
1 out of 5
Rude racist try to tell me if I'm broke i won't be able to return without playing fee like i dont have the money if phone ain't broken or had problems in the past with the phone why said that most of the people had problems help me
Response from Best Buy
January 06, 2025
Hi Tre,
Thanks for sharing this review with us here. I'm concerned to hear about this experience that you had in our store, and this isn't what you should expect from us. We never want our customers to feel judged or uncomfortable when shopping with us. We'd like to discuss this further with you to ensure this is properly documented and addressed, and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so a live agent can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64649205.
Thanks,
^Caleb
Slash
January 05, 2025
1 out of 5
I am paraplegic and therefore I have a driver and a registered handicap van to drop me off outside of the store. My driver dropped me off outside of the store, and Mariana comes out and starts arguing with us because my driver parked next to the entrance (not blocking) for 2 minutes to let me out and get in wheelchair. She and Kyle trespassed both of us from the property and she even tried getting the police involved. I overheard Kyle say I look like a "home-less junkie" which is extremely disrespectful. I will never shop at another Best Buy again and I recommend nobody to do it.
Response from Best Buy
January 05, 2025
Good Evening,
Best Buy takes matters such as this incredibly seriously and certainly understand how you are feeling after not getting the assistance you needed during your store visit. We would love to connect with you and be able to look further into this situation. Please send our team a private message on social media, so we can review this. Make sure you include your Google review case ID in your message: #64646672.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Roberto L
January 02, 2025
5 out of 5
Good customer service
Brooke W
December 29, 2024
5 out of 5
When I was at my local store, no one was helping me. So I called Isaac at the Leesburg store and not only was he able to point me to the best product but helped me navigate OVER THE PHONE to where I needed to go to find the product I was looking for. He is an excellent resource for all things electronic! Very sweet as well! Thank you, Isaac!