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Frequently Asked Questions About Best Buy Leesburg
How do I check product availability at the Leesburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Leesburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Leesburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Leesburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1371 reviews)
Robert J
October 06, 2025
5 out of 5
I love the staff here and I enjoy the knowledge of the products they sale!
Ilyas G
October 04, 2025
1 out of 5
In Nov 2023 the general manager Marianna called the police on me over something I genuinely thought was harmless and not illegal. She told the police the e-waste items I took were worth over $3,000, which in my opinion was more than four times their actual market value, even assuming they were fully functional. Because of that valuation, the police determined the incident as grand larceny, a felony charge — something that could have permanently damaged my reputation and career. As someone with autism, I felt the situation could have been handled far more respectfully, such as issuing a trespass.
Chris W
October 02, 2025
2 out of 5
Everything is out of stock, messy or short. Worst of the best buys ive been to
Response from Best Buy
October 02, 2025
Hello Chris,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us and were not able to find what you were looking for. We would love to document your experience and help any way we can. To continue, please contact us on Facebook (https://bby.me/ezxurm), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Be sure to mention this is regarding your Google Review 50932.
Kindest Regards.
Stephen C
September 30, 2025
3 out of 5
Terrible phone support. Unable to talk to store directly. Phone center from India was only able to tell me what I already knew - product is in stock but they couldn't call the store and neither could i.
Changed from 1 star to 3 stars bcs the local staff was great and had item ready well within 1 hr time.phone tree is a terrible customer service.