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Frequently Asked Questions About Best Buy Leesburg
How do I check product availability at the Leesburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Leesburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Leesburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Leesburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1335 reviews)
Nicol P
May 28, 2025
5 out of 5
I started a new job about 6 weeks ago. I'm not sure how it even happened, but one night a couple weeks ago I went to close my laptop and it wouldn't close. When I tried to force it to close, it became clear that it would break. I was so concerned that I wouldn't be able to use it again, that I'd have to buy a new one that I can't afford atm, and that I wouldn't have a working laptop for at least a few days. Having just started a new job, and with all my work stuff on that laptop, I was panicking big time. It was unusable.
So the next morning before work I went in to Geek Squad in the Leesburg location w/o an appointment and they were booked. They looked at it for me anyway, took it in the back, and came out 15 minutes later with it fixed, and they didn't charge me anything. I was so relieved and grateful that something that seemed potentially catastrophic had been fixed so quickly and for free.
I wish I knew the name of the young women that fixed it for me! I really appreciated her help!
Kaivan G
May 25, 2025
2 out of 5
Customer service was great inside of the store, but went to go load up a fridge in the back of my pick up and the workers refused to help pick up the fridge.
Grayson S
May 24, 2025
5 out of 5
AB and Jenny were super generous and helpful. They helped me get my General Electric microwave.
John K
May 22, 2025
1 out of 5
Terrible store and experience