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Frequently Asked Questions About Best Buy Leesburg

How do I check product availability at the Leesburg Best Buy?
How do I check my order status?
My local Leesburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Leesburg stores’ holiday hours?

Recent Reviews

3.9
(1404 reviews)
D G
May 08, 2026
1 out of 5
After spending way too much money in this store, one of the employees told me they hold the Pokemon cards so SCALPERS have a chance to get them over KIDS. You told me the cards are IN THE STORE now, but you refuse to sell the cards to me BECAUSE you want to give SCALPERS a chance to buy the cards. It is a kids card game based on a kids cartoon, but they are saving cards for SCALPERS who want to resell them for 4x or 5x more. It smells like inside dealing to me. Who is getting a kick back on this situation? Again, you have the cards, but you tell me you are holding them to give SCALPERS a chance to get them instead of kids. I will take my money and business elsewhere.
OpenHouse M
May 04, 2026
5 out of 5
Marissa helped me get a new drone today since we had to make the switch from DJI to American-made drones (stupid ban). She was so patient with me reading all the specs of every model and she was incredibly helpful!
Emmanuel L
April 24, 2026
2 out of 5
never coming back again, had me waiting for an hour and a half and employee kept wasting my time..
Arzoo K
April 16, 2026
1 out of 5
Worst experience, I will never buy from Best Buy again. I bought a TV back in February. It was on sale. I was happy about it even and bought the warranty. I left on a trip and came back and I was able to unboxed it. I used it fine but when we turned it off, it never turned back on. Which makes no sense since it literally a few weeks old. I reached out and was told that I was outside of my 15 day window. I’m very busy and I work Full-time eventually , I was able to have geek squad since I had the war warranty they claim that it was damaged and had fallen which Definitely happen at the store as I had unboxed it and set it up. Because of the accidental damage that I had no responsibility. From my warranty was also worth nothing. I lost around $230. If any damage occurred it definitely happened at the store. The TV was not on the floor and was brought to me from the back. I wonder if the person who brought it dropped it or someone else either way I feel really scammed.
Response from Best Buy
April 16, 2026
Hey, Having issues with a recently purchased TV is frustrating. Please feel free to connect with us on social media link. Mention review # 142448 when discussing this experience. Facebook (https://bby.me/Md4u65) Twitter/X (https://bby.me/Pvfixs) Instagram (https://bby.me/zONEsL)

About Best Buy Leesburg

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