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Best Buy Lynchburg
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Lynchburg
How do I check product availability at the Lynchburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lynchburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lynchburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lynchburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1954 reviews)
The M
March 25, 2025
3 out of 5
Overpriced and overpriced. Best Buy is too “preppy” for anyone nowadays. “We have the most expensive stuff but we have no Idea where it is in the store or how to help someone to find the most affordable basic Item”
Or
“Hi welcome to Best Buy where your purchases will only be available for people who make 8 figures a year or a highschool student who has his parents money to waste”
Overall just go to Walmart for your electronics if you don’t want to be lost in a Best Buy or empty your pockets.
Mary D
March 20, 2025
1 out of 5
Best buy here in Lynchburg needs some improvement .Customer service didn't want to help me return a unactivated phone. The guy at customer service was extremely dismissive , and clearly did not care . I had no other option but to go to the Mobile phone department . I had to wait a half hour to speak with someone .
The mobile phone department wasn’t sure how to return an unactivated phone . Luckily a manager got involved and was able to assist them with the return .
Thank you to the mobile phone department for taking on the challenge ! I am angry with the In store customer service , they did not even try. They had 0 customers in line . The guy needs to be nicer and not be so dismissive .
Response from Best Buy
March 20, 2025
Hello, Mary,
Thank you for leaving us a review. As a consumer myself, I understand the importance of receiving courteous customer service, particularly when seeking help with a return. At Best Buy, we strive to ensure all of our customers have a positive experience. We appreciate your feedback, and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64951331" when reaching out via social media.
Thank you,
^Ruby
Dana S
March 18, 2025
4 out of 5
People were friendly and helpful.
Vicki C
March 07, 2025
1 out of 5
Not the store of old. Customer service is hit or miss, most of the time it's a miss. This store is always my last option. Either they don't have what I'm looking for or the price is higher than any other place that may be sold out of what I need.
Response from Best Buy
March 07, 2025
Hello, Vicki,
Thank you for your review. Not getting the customer service you expect can be really disappointing. If you need assistance, please send a private message on social media along with your name, phone number, and email. Please mention Google Review 64899924 in your message.
Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)
We look forward to hearing from you.
Regards,
^Meghan