While I’ve had some mixed experiences with Best Buy in the past, I want to give credit where it’s due. I used curbside pickup at this location last week, and the service was excellent. The staff were prompt, courteous, and made the whole process smooth and hassle-free. It was one of the best customer service experiences I’ve had at Best Buy, and I truly appreciated how efficiently everything was handled. Great job to the team here!
I went to my local Best Buy with my elderly stepmother to buy her first ever smartphone, and there was a Verizon Specialist - Miriam Valenzuela - on site who helped us, and she was wonderful! I felt like she truly listened - and was patient and empathetic walking us through options and costs. I also think she did a great job getting us to a cost effective phone & plan, not pushing to upsell. I'd do business with her again in a heartbeat.
Last Tuesday July 15,2025 We visited Best Buy and We are very lucky to Miriam Valenzuela Verizon Specialist Best Buy Lynchburg VA !
Your service and Dedication to your Customers to make us Fully Satisfied is Worth It!
We are grateful that not only you gave your time and attention! The hours of talking and explaining to us ! What is best option for us to choose is Awesome . Thank you so much and looking forward to need your services again soon ! #GodBlessYouMiriam
The Guanzon Family 💕💕💕💕💕