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Best Buy Newport News

12151 Jefferson Ave
Newport News, VA 23602
(757) 930-8945
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Frequently Asked Questions About Best Buy Newport News

How do I check product availability at the Newport News Best Buy?
How do I check my order status?
My local Newport News Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Newport News stores’ holiday hours?

Recent Reviews

4.1
(4837 reviews)
Wayne S
September 10, 2024
1 out of 5
Worst customer experience ever
Mark L
September 07, 2024
4 out of 5
Bought a new TV, great salesman. Got it home and found it was damaged. Returned to the store, everyone was nice and helpful got me a another one with a discount for my gas and trouble. All and all very happy with my first trip to Best Buy. Would definitely go back. Definitely felt cared for.
Max1Chase1
September 07, 2024
4 out of 5
Great ace to visit when you want to upgrade your entertainment equipment, a Soecial thanks to Alex and Blake who aided me in making accessories decisions for my entertainment systems great assets to the department.
Lisa
September 06, 2024
3 out of 5
Delayed my appliances for 4 months
Response from Best Buy
September 06, 2024
Hi, Lisa, Thanks for leaving a review. We really appreciate your feedback. We know it's frustrating when you have to wait longer than expected for an appliance. We'd like to hear more about your experience. Please send a private message on social media with your name, phone number, and email. Please mention Google Review 64167727 in your message. You can find us here: Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Sincerely, ^Meghan

About Best Buy Newport News

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