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Best Buy Newport News
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Samsung Experience Only%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M10.94,2.5c-2.11,0-4.5,0.4-6.52,1.3C2.54,4.65,1,6,1,8.24c0,1.18,0.44,2.31,1.25,3.16c0.55,0.5,1.43,1.36,3.72,1.86%20c1.03,0.22,3.22,0.57,5.41,0.8c2.19,0.23,4.31,0.43,5.18,0.67c0.69,0.18,1.85,0.41,1.85,1.72s-1.22,1.69-1.44,1.78%20s-1.68,0.76-4.32,0.76c-1.75-0.05-3.48-0.35-5.14-0.88c-0.98-0.35-2.02-0.81-2.98-1.99c-0.39-0.55-0.6-1.21-0.62-1.89H1.53v6.69%20h2.65v-0.91c0-0.07,0.02-0.13,0.05-0.19c0.03-0.06,0.08-0.11,0.14-0.14c0.06-0.03,0.12-0.05,0.19-0.05c0.07,0,0.13,0.02,0.19,0.05%20c1.25,0.54,2.55,0.96,3.88,1.26c1.39,0.29,2.3,0.5,4.03,0.5c1.83,0.03,3.65-0.22,5.4-0.76c1.16-0.32,2.25-0.86,3.21-1.58%20c0.54-0.41,0.98-0.95,1.27-1.56c0.3-0.61,0.45-1.28,0.45-1.96c0.01-1.29-0.49-2.54-1.39-3.46c-0.5-0.48-1.08-0.88-1.71-1.17%20c-0.68-0.31-1.39-0.55-2.11-0.74c-1.38-0.34-4.47-0.76-5.95-0.91C10.29,9.14,7.6,8.92,6.52,8.59C6.19,8.48,5.53,8.17,5.53,7.4%20c0-0.55,0.3-1.01,0.9-1.39c0.95-0.6,2.88-0.97,4.89-0.97c1.94-0.02,3.87,0.35,5.66,1.11c0.48,0.21,0.93,0.48,1.35,0.8%20C19,7.52,19.47,8.3,19.65,9.17h2.14V3.35h-2.39v0.68c0,0.22-0.22,0.5-0.65,0.27C17.68,3.73,14.65,2.52,10.94,2.5z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Newport News
How do I check product availability at the Newport News Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Newport News Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Newport News stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Newport News Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4903 reviews)
Andrew F
January 27, 2025
3 out of 5
It's a best buy, mediocre experience for an electronics store.
Silver S
January 23, 2025
3 out of 5
Don't buy openbox without opening it and inspection prior to purchase.
Response from Best Buy
January 23, 2025
Hello and thanks for reaching out on Google.
We understand the frustration when an open-box does not meet your expectations. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64722107.
Kindly,
^Graham
jef r
January 18, 2025
5 out of 5
My new Radio Shack! Yes I am that old.
The staff is readily available to answer questions, unlike a lot of stores.
There is usually a good selection to choose from, unless it’s a specialty item.
I can never leave there without finding “must have” items.
One of my favorite stores!
Angela B
January 17, 2025
1 out of 5
I just called the store and was placed on hold for about 7 mins 3 sec., I was thinking I would talk to someone. I heard someone picked up the phone and then silence. So, after 20-30 seconds I ended the call on my end. Now I see why this store has a 4.1 rating, customer service in businesses today are trash.
Response from Best Buy
January 17, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be able to contact the company if I should have questions. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64698553".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/bestbuy)