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Frequently Asked Questions About Best Buy Newport News

How do I check product availability at the Newport News Best Buy?
How do I check my order status?
My local Newport News Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Newport News stores’ holiday hours?

Recent Reviews

4.1
(5102 reviews)
Cindy M
April 17, 2026
4 out of 5
Excellent customer service. After explaining what I was looking for, and choosing a possibility, the very pleasant and knowledgeable employee fixed me right up. The sale was a breeze, which was especially delightful since I stopped at my local Walmart first, where an employee struggled unsuccessfully for an extended period of time to locate the item I requested. No such luck. I told him "Nevermind, I'll go to Best Buy". Obviously I should have done that first. Lesson learned.
Melody S
April 15, 2026
5 out of 5
Excellent customer service! They fixed my best buy installed amp!!! Im back !!!!
kenzlee C
April 09, 2026
5 out of 5
Kevin G was super helpful in helping me with my return. Customer service was the best too!! Thank you.
Norman W
April 09, 2026
3 out of 5
Good selection Electronics.
Response from Best Buy
April 09, 2026
Good Evening, Norman, Thank you for sharing that feedback with us. If you need any further assistance with us, please feel free to send us a private message on social media, so our team can help. - Facebook (https://bby.me/9QiGhK) - Twitter/X (https://bby.me/kHHXPm) - Instagram (https://bby.me/0290L6)

About Best Buy Newport News

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