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Frequently Asked Questions About Best Buy Newport News

How do I check product availability at the Newport News Best Buy?
How do I check my order status?
My local Newport News Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Newport News stores’ holiday hours?

Recent Reviews

4.1
(5166 reviews)
Arnold
August 11, 2026
1 out of 5
This Best Buy is far from B.B standards. It's disorganized, messy, inadequately stocked. Customer service is a hit or missed. It's disappointing.
Response from Best Buy
August 11, 2026
Hello, Arnold, Thank you for sharing your concerns with your experience at the Newport News, VA Best Buy location. We would be glad to notate your concerns if you would like to reach out to us on any of our social media profiles below with Review 201691. Facebook (https://bby.me/G8qxsU) X (https://bby.me/udTwJ9) Instagram (https://bby.me/BrpKY4)
Pat W
August 11, 2026
5 out of 5
Service was exceptional.
Carlos G
August 06, 2026
4 out of 5
Mostly ups but when you experience a down its usually dragged out with not much follow-up on it
Shoyan S
July 28, 2026
5 out of 5
The staff members were accommodating and provided all necessary information efficiently.

About Best Buy Newport News

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