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Frequently Asked Questions About Best Buy Newport News

How do I check product availability at the Newport News Best Buy?
How do I check my order status?
My local Newport News Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Newport News stores’ holiday hours?

Recent Reviews

4.1
(5173 reviews)
Traci S
August 25, 2026
5 out of 5
I had the best experience at the Newport News Best Buy, I had gotten speakers for my whole car and came back twice to get them full installed, and Richard informed me for my front speakers they would have to do a diagnostic test to see why they still wouldn’t work and it might be a plug that’s just undone to fix it, he called me back a couple hours later said he fixed them got them to work and it was just the plug and at no extra cost!! So thoughtful and sweet to do that extra work! Thank you so much again!!
Ronald B
August 22, 2026
5 out of 5
Had the opportunity to encounter some well needed customer service. Nick over at Geek Squad took the time to explain our options and the process of working with Apple products. Given that our time seems to always be limited, his transparency allowed us to come up with a plan to move forward in a very short period. Thank you to the team for your efforts and keeping up with such a high demand and little staff!
ralph r
August 15, 2026
4 out of 5
Need better or more selection on cell phone cases
lanni l
August 14, 2026
5 out of 5
Quick in and out . Answered my question. Great prices

About Best Buy Newport News

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