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Frequently Asked Questions About Best Buy Newport News

How do I check product availability at the Newport News Best Buy?
How do I check my order status?
My local Newport News Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Newport News stores’ holiday hours?

Recent Reviews

4.1
(4965 reviews)
Debbie H
June 21, 2025
1 out of 5
We will never go back to this place we needed a IR video camera the manager said yes they had one I paid for it to be told we had to drive 30 miles to pick it up at one of there other store we got went to use it and it was not what we ask for we lost are video shoot do to them not knowing what we were talking about. Be careful when you go there we never go back.
April C
June 12, 2025
1 out of 5
Every time I come in here knowing exactly what I need, there’s never an employee to help grab it from the back for me. They’ll be walking and talking and wandering but never able to help when asked. “We called someone else to meet you by the item” every single time. What should be maybe a 10 min trip always ends up taking me 45+ mins.
Tim M
June 05, 2025
1 out of 5
Either Best Buy is having issues finding good people or this company is about to tank. I just spent 15 minutes in the computer section and other 5 after they tried to call someone over there. Ghost town!!! Online purchase it is
Margaret B
May 29, 2025
5 out of 5
Quick to answer questions and had my new dryer in stock at a good price

About Best Buy Newport News

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