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Best Buy Newport News
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Frequently Asked Questions About Best Buy Newport News
How do I check product availability at the Newport News Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Newport News Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Newport News stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Newport News Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5054 reviews)
A H
December 09, 2025
1 out of 5
I had a scheduled delivery and for whatever bestbuys reason it was canceled and then rescheduled again to be delivered when it was originally to be, Last minute the 2nd delivery date (the day of)was cancelled again and asked to set for another day. Was on hold for too long trying to get a status update just for it to be rescheduled. Now I have to be home on another day that I had plans for to wait for the delivery that again might or might not show up. I will never order or purchase anything from best buy ever again. Lots of competition out there. I don't need bestbuy.
Benard k
December 07, 2025
3 out of 5
Nice customer service
TEXTTOSPEECH E
December 06, 2025
5 out of 5
ALL SET
Sephy B
December 03, 2025
5 out of 5
The staff is always friendly and knowledgeable, if they don't know the answer they don't BS you, they find someone else who might know and I really appreciate that level of honesty.