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Frequently Asked Questions About Best Buy Newport News

How do I check product availability at the Newport News Best Buy?
How do I check my order status?
My local Newport News Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Newport News stores’ holiday hours?

Recent Reviews

4.1
(5096 reviews)
Mark W
March 31, 2026
5 out of 5
Morgan in TV and electronics we super helpful. Answered all our questions and gave great advice.
Michael B
March 31, 2026
5 out of 5
Yesterday I needed help in the electronics department and was assisted by Brandon with cameras. He was very informative, patient, and did an excellent job helping me. I truly appreciated his professionalism and support.
Evelyn G
March 24, 2026
5 out of 5
Great customer service
Jay N
March 16, 2026
2 out of 5
I was looking in the audio department for half an hour. Workers passed by but no one even looked my direction. They were too busy moving boxes I suppose. I went down the street, spent $6k and bought a great unit.
Response from Best Buy
March 16, 2026
Good Afternoon, Jay! Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience looking for assistance with home theater products. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #130111" for reference. You can find us here: Twitter(X): https://bby.me/s7dH3u Facebook: https://bby.me/m6INxh Instagram: https://bby.me/QAMpn6

About Best Buy Newport News

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