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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Chesterfield
How do I check product availability at the Chesterfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chesterfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chesterfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chesterfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2788 reviews)
Edison L
July 20, 2026
4 out of 5
Chevere
Wild B
July 18, 2026
3 out of 5
Was not able to resolve issue with my laptop. $1300 down the drain.
Libby R
July 06, 2026
5 out of 5
Reps are always polite and helpful. Each one displays patience with questions and "World Class Customer Service" everytime I go in the store.
Andrew E
July 03, 2026
5 out of 5
I had an outstanding experience working with Jimmy Harris and his team. Jimmy personally stepped in to help make sure everything was handled smoothly, and I really appreciated his leadership, follow-through, and attention to detail.
A special thank you to Ashley, Melvin, and Michael. They were professional, patient, knowledgeable, and genuinely committed to getting everything right.
The attached photo says it all, Ashley and I holding the receipt for an epic order... The team made a large, complicated purchase feel easy and enjoyable.
I’m looking forward to seeing the Geek Squad in action next week. Thank you again to Jimmy and the entire Midlothian Best Buy team!