These guys are complete scammers. I spilled some water on my M1 MacBook Air, and they tried to charge me $800 to repair it. For reference, I bought this laptop from them for $999.
I instead had my brother (electrical engineer) look at it. By the next day he had it fixed, and the only thing wrong with it was a corroded flex cable which is a $10 part.
Seems like these geeks need a magnifying glass.
DONT TRUST “GEEK SQUAD.” It’s a stupid name anyways.
Response from Best Buy
October 22, 2026
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This Best buy store has really helpful staff and has everything you would ever need as far as computers, electronics and all sorts of other cool stuff!!
Every was great but the staff that I received help from could have been more knowledgeable
Most helpful service. Very knowledgeable staff.