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Best Buy Chesterfield
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Chesterfield
How do I check product availability at the Chesterfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chesterfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chesterfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chesterfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2671 reviews)
Rich J
August 26, 2025
5 out of 5
Great service!
Shannon M
August 25, 2025
1 out of 5
This is literally the worst Best Buy ever. The laptop I purchased was completely broken and wouldn’t even start and the printer I bought online for pickup went completely ignored for 2 hours. After waiting for it in the lot for over an hour I went inside just to be told that they were having customer service issues and that was the holdup. I then got in the line where everyone had a similar issue and had been waiting just as long or longer.
The checkout is also the customer service department and pickup area with two people who obviously have no clue what they’re doing and the only helpful employee there was being yelled at by the manager and accused me of stealing my items despite my physical receipt and emailed receipt.
If you want to waste the majority of your day while being treated as a burden then go there. Otherwise please shut down this monstrosity!
Response from Best Buy
August 25, 2025
Hello,
Hello,
Thank you for providing your feedback on Google. Having a poor experience with a recent purchase is frustrating. Having to wait such a long time long at the store to complete a pickup is upsetting. Feel free to reach out through social media privately the links. When doing so please mention "Google Review #34763", provide details about your review.
Facebook (https://bby.me/roj9f3)
Twitter/X (https://bby.me/30r7mn)
Instagram (https://bby.me/30bma5)
Here to assist,
^ Jay
Brian
August 25, 2025
5 out of 5
I'll always have love for BestBuy. My experience with the staff and management was totally fine, but unfortunately they didn't have the product I was looking for. I feel like the company has started reducing their available in store products which is evidenced by the reduced inventory and shelves.
Jim S
August 25, 2025
4 out of 5
Sucks that they stopped carrying DVD and Blu-ray (but still sell vinyl records???)