As always, I dropped by and found the electronics I needed (tablet/keyboard). The prices were good and I left happy with my decision.
Lots of employees, not a single one available to help. When I accidentally set off an alarm, two employees rushed over to stop it, but not even able to stop talking long enough to ask if I needed help.
The ONE employee I was able to speak to, just sounded annoyed by my questions.
I just said thanks and left. I wasted an hour of my time and just confirmed that no matter what location I go to, they're absolutely worthless.
Response from Best Buy
January 20, 2025
Hello, Jess.
Thank you for reaching out. It is concerning to hear your visit was not ideal. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64711025. We look forward to working with you.
Best,
^Allison