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Frequently Asked Questions About Best Buy Chesterfield

How do I check product availability at the Chesterfield Best Buy?
How do I check my order status?
My local Chesterfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chesterfield stores’ holiday hours?

Recent Reviews

3.9
(2776 reviews)
PJ S
June 07, 2026
1 out of 5
Made an appointment to get a new battery installed in my iPhone. when I arrived I was told it might take a bit longer because they only have one tech working, and 5 minutes later they tell me they can’t replace the battery because they don’t have any in stock. Thanks for the heads up Best Buy. I have a very tight schedule like many others, and this was just a big waste of my time.
Response from Best Buy
June 07, 2026
Hi there! Thank you for reaching out and sharing your experience. We can understand how not being told all the proper information upon your appointment would be concerning, and we would be glad to address these concerns. You can connect with us via Facebook (https://bby.me/sUKtTn), Twitter/X (https://bby.me/ihrsE2), or Instagram (https://bby.me/EKJFb9). When you reach out, please be sure to include Google Review number 169772. Thanks.
haley d
June 05, 2026
5 out of 5
Quay was absolutely the best in helping me get a new laptop, super sweet and friendly!
Melissa B
June 05, 2026
4 out of 5
I had good service and what I needed was in stock !
Leonidas Y
May 13, 2026
5 out of 5
Always have what i need!

About Best Buy Chesterfield

bestbuy.com