Manager wouldn’t honor screen protector warrenty and pretended to call the cops to act tough in front of customers over $7. Would not recommend just buy it off amazon.
Victor C
November 21, 2025
Been to this Best Buy lots of times but decided to leave this review for Jimmy Harris. After I picked up my printer he asked me if I needed a cart to which I responded I just need some print paper. There was none in sight and he went out of his way and look for around the back for 5mins until he found it. He’s the man. Appreciate taking his time.
Cheryl B
November 21, 2025
I waited 10 minutes for someone to help me with a microwave and was told there was nobody in the queue. Other than myself, no one bothered to show up or say anything to me. I left, I'd rather drive all the way to Charlottesville, where they're very helpful.
Response from Best Buy
November 21, 2025
Hello, Cheryl,
Thank you for reaching out to us here to share your experience. We understand how important excellent customer service can be, and we would like to take a closer look into this with you. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 72529.
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We look forward to assisting you there.