Frequently Asked Questions About Best Buy Chesterfield
How do I check product availability at the Chesterfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chesterfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chesterfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chesterfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2640 reviews)
Leidy A
July 14, 2025
5 out of 5
Atención imediata
William M
July 11, 2025
1 out of 5
I went into the store with the idea of spending $600 to $1,000 on a new soundbar. It took forever to get a salesperson. I wanted to hear the sound bars before I made a decision. They could not demonstrate the sound of the soundbar because none in the store was working. Very frustrated and I left the store. I won't be going back
Response from Best Buy
July 11, 2025
Hello, WIlliam,
Thank you for reaching out with your concerns with the soundbars not functioning on display in the store. I can certainly understand that this can be a major inconvenience when you are wanting to get the best sound setup for your home theater. Please reach out to us for support on any of our Social Media Profiles below with Review 14307 for support.
Sincerely,
^ Tommy
Eric S
July 07, 2025
2 out of 5
Theres nothing interesting left in Best Buy anymore 😢
Andy D
June 26, 2025
5 out of 5
Odem was helpful and a nice guy. As soon as you walk in ppl are friendly and ready to help.