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Frequently Asked Questions About Best Buy Roanoke

How do I check product availability at the Roanoke Best Buy?
How do I check my order status?
My local Roanoke Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Roanoke stores’ holiday hours?

Recent Reviews

4.1
(3526 reviews)
Adam S
December 01, 2024
5 out of 5
Donny was very helpful! Would definitely buy from this best buy again
Anthony D
December 01, 2024
5 out of 5
Been a long time customer. This particular store has always been clean, well stocked, and well managed. Associates are knowledgeable and very helpful.
Rob B
November 27, 2024
1 out of 5
Order a TV online on Monday. Advertisement says next day pick up or delivery on Friday. My tv just blew I live down the street from bestbuy. I paid expecting it being ready the next day pickup? It’s Wednesday and the tracker says ready for pick up Saturday. So moral of this story! NEVER ORDER ONLINE FROM BESTBUY. If you live 10 minutes away like me? Go to the store and buy it on the spot, take it home. Don’t be like me and get duped into thinking you can pick your online order the next day? Even if its advertised next to the TV about you purchased. I even went to the store yesterday and customer service said “it looks like they’ll probably call you by the end of our business hours today.” I had my grandson didn’t want to show off. Because I was lied too! So I left. But here it is Wednesday and we still don’t have a tv. I WILL NEVER MAKE THIS MISTAKE AGAIN! And it’s about to be Thanksgiving tomorrow. Thanks Bestbuy!!
Response from Best Buy
November 27, 2024
Hi, Rob, Thanks for taking the time to leave a review here on Google. I can certainly understand wanting your order in a timely manner. If you require additional assistance, please reach out to us via social media. Our team would be happy to look into this closer and assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #64483463” when reaching out on social media. Regards, ^Ravi
mohamed g
November 26, 2024
5 out of 5
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About Best Buy Roanoke

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