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Frequently Asked Questions About Best Buy Roanoke

How do I check product availability at the Roanoke Best Buy?
How do I check my order status?
My local Roanoke Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Roanoke stores’ holiday hours?

Recent Reviews

4.1
(3549 reviews)
stephen k
January 15, 2025
5 out of 5
Really nice people and answered questions on electronic products
ronald s
January 12, 2025
5 out of 5
In and out with a new laptop. 30 minutes
Race L
January 11, 2025
5 out of 5
ALL I HAVE TO SAY IS WOW!!!!!! This store is AMAZING!! Ended up buying an air fryer had a gentleman named Keyvon i believe and helped me through the whole process of the purchase unfortunately when I picked up the box both handle ended up breaking and the box ripped Keyvon went out of his way and went and got me a new box and assisted me with 5 star service and showed me how to properly carry my air fryer!!!! Thank you Keyvon!!!!! I recommend this best buy 10/10!!!
Jay G
January 11, 2025
1 out of 5
Horrible start. I'm getting a remote start for my pickup truck. Had so many questions... and ZERO answers within 5 tries. Concerned if my purchase will be treated professionally??
Response from Best Buy
January 11, 2025
Hello, Jay, Thank you for your review. It can definitely be challenging not to have answers to the questions you have regarding a service or purchase. As a consumer myself. I expect knowledgeable and friendly expertise in every interaction, and that's certainly what we aim to provide at Best Buy. So that we can formally document your feedback, please reach out to us privately on Facebook (facebook.com/BestBuy), Instagram (instagram.com/bestbuy), or Twitter/X (twitter.com/BestBuySupport). When you message us, please include your full name, phone number, and email address, as well as your Google review 64667906. Kind regards, ^Pre

About Best Buy Roanoke

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