How do I check product availability at the Roanoke Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Roanoke Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Roanoke stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Roanoke Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3680 reviews)
Larry M
January 11, 2026
4 out of 5
A big selection of electronics.
Ronnie L
January 03, 2026
3 out of 5
Bad Service
Katrina M
January 03, 2026
1 out of 5
They need more workers to assist customers. We stood around waiting but the workers were assisting other customers so we left with no purchase
Anonymous G
January 02, 2026
3 out of 5
It's basically an overpriced toy store that happens to sell cell phones as well.
Response from Best Buy
January 02, 2026
Hi,
Thanks for your feedback. We would like to speak with you more regarding your concerns. Please connect with a Best Buy representative by sending a private message to us on one of the below social media platforms. You may use the Google review ID 99487 as reference.
X: https://bby.me/7ftxed
Facebook: https://bby.me/eb8vlz
Instagram: https://bby.me/rudutd