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Frequently Asked Questions About Best Buy Springfield

How do I check product availability at the Springfield Best Buy?
How do I check my order status?
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Springfield stores’ holiday hours?

Recent Reviews

3.9
(2257 reviews)
Hung H
July 21, 2025
5 out of 5
A huge shout-out to Om and his manager Livingston — they went above and beyond to help us with the purchase of our brand new Google Pixel 9. From start to finish, they were patient, knowledgeable, and genuinely cared about making sure we were taken care of. This has hands down been one of the best customer service experiences I’ve ever had. We’ll definitely be coming back again. Thank you, Om and Livingston!
George T
July 21, 2025
4 out of 5
Easy to find location, enough parking and staff were helpful.
Melissa D
July 18, 2025
5 out of 5
I was there about 2 weeks ago shopping for a laptop for school and got the best help from Kiani! He was very nice and helpful, showed me through my different options and helped me decide on the best option for me and my major! He is definitely a 5 star employee!!!
We T
July 16, 2025
5 out of 5
The customer service and returns staff are phenomenal

About Best Buy Springfield

bestbuy.com