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Frequently Asked Questions About Best Buy Springfield

How do I check product availability at the Springfield Best Buy?
How do I check my order status?
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Springfield stores’ holiday hours?

Recent Reviews

3.9
(2371 reviews)
alan s
May 31, 2026
5 out of 5
Needed an ethernet cable and usb-c adapter because the hotel wifi was out. They had them.
우리만의여행
May 31, 2026
5 out of 5
They are very helpful
Youssef A
May 28, 2026
1 out of 5
We come here to many time so I purchased more then 6 items and I have issues with my phone but no one help me out the manger was not good at all cuz he don’t explain well and they never fix our phones no solution at all “ ZEGEY was the manager I never come again
Response from Best Buy
May 28, 2026
Hey there, Youssef, We understand your frustrations surrounding your recent visit and not getting support. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/jgQKw6), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:##158428"
Kaitlin S
May 28, 2026
1 out of 5
drove from Leesburg for an online order. wouldn’t recommend this location.
Response from Best Buy
May 28, 2026
Thanks for sharing this review. We're concerned to hear your experience in our store didn't seem to meet expectations. If you'd like to share additional feedback with us or need any assistance, feel free to reach out to us via our social media channels on Facebook (https://bby.me/GqI0AK), Twitter/X (https://bby.me/F9Lskg), or Instagram (https://bby.me/DCP6kd). Please include the Google Review reference number #158421 when reaching out.

About Best Buy Springfield

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