Customer service is very poor
Response from Best Buy
March 10, 2026
Hi James,
Thank you for your feedback. We're sorry to learn your experience with us wasn't as positive as it should've been. We aim for every interaction to be the best, and are appreciative of you taking the time to bring this to our attention.
To formally document your feedback, feel free to reach out to us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention your Google review 127680.
Larissa K
February 20, 2026
Kudos to Asif, who stayed 15 minutes past closing to help me with a return. It wasn’t a cut and dry issue and he spent half a hour to help find a favorable solution. Thank you!
Bastante espacio en el parqueo
I came here for very specialized techno gear, an USB router, gaming headset, USB-C to USB-A connector. Had everything I needed, except for a USB-C Male to Female extension cable. 3/4's not bad.