header_logo

More to Explore

Frequently Asked Questions About Best Buy Springfield

How do I check product availability at the Springfield Best Buy?
How do I check my order status?
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Springfield stores’ holiday hours?

Recent Reviews

3.9
(2338 reviews)
James D
March 09, 2026
1 out of 5
Customer service is very poor
Response from Best Buy
March 10, 2026
Hi James, Thank you for your feedback. We're sorry to learn your experience with us wasn't as positive as it should've been. We aim for every interaction to be the best, and are appreciative of you taking the time to bring this to our attention. To formally document your feedback, feel free to reach out to us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention your Google review 127680.
Larissa K
February 20, 2026
5 out of 5
Kudos to Asif, who stayed 15 minutes past closing to help me with a return. It wasn’t a cut and dry issue and he spent half a hour to help find a favorable solution. Thank you!
Mery J
February 07, 2026
5 out of 5
Bastante espacio en el parqueo
Jamie “
February 03, 2026
5 out of 5
I came here for very specialized techno gear, an USB router, gaming headset, USB-C to USB-A connector. Had everything I needed, except for a USB-C Male to Female extension cable. 3/4's not bad.

About Best Buy Springfield

bestbuy.com