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Frequently Asked Questions About Best Buy Stafford

How do I check product availability at the Stafford Best Buy?
How do I check my order status?
My local Stafford Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Stafford stores’ holiday hours?

Recent Reviews

4.2
(1013 reviews)
Bobby S
August 06, 2024
3 out of 5
This store location has closed for good. Just another example of the ongoing decay of the Aquia/Garrisonville area that has been degrading for well over a decade.
Response from Best Buy
August 07, 2024
Hi there, Bobby, Thank you for reaching out to us here and for bringing this to our attention. I'd love to ensure that you attempt to visit the store is addressed further. To do so, please feel free to reach out to us via any of our Social Media platforms. To assist in directing you to our team, I've provided a few links below to our accounts. Please also add the number below to your message, as it will allow us to track your Google Review. 64038376 Thank you, and we look forward to hearing from you. ^Duncan Links: Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy)
William C
May 22, 2024
4 out of 5
Muy sobresalient en su venta d electrodomesticos para El hogar
c b
May 19, 2024
2 out of 5
Better prices on Amazon.
Response from Best Buy
May 19, 2024
Hi CB, Thanks for leaving your feedback here, we appreciate you taking the time. We know how important it is to get the best prices possible, so we understand your concerns. Every week we have a new sale with deals and promos to take advantage of, and even exclusive deals for My Best Buy Plus/Total members. If there isn't a sale that meets what you're looking for, consider taking advantage of our Price Match Guarantee. With our Price Match Guarantee, we can match the price of most products with any authorized competitor during the Return and Exchange period. This allows you to shop in-store or online and if you find an item you purchased on sale you can reach out to us to adjust the price. This can also be done in-store at the time of purchase. There are many ways to save and we're happy to go over these in more detail. If you would like to discuss the options that are available to you, please do not hesitate to reach out to us by sending a private message on one of our social media accounts. You may use Google Review number #63657177 as reference. Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Best, Kadian
Rick S
May 10, 2024
1 out of 5
Getting a Geek squad membership is the absolute biggest waste of money and the most dysfunctional IT repair service I've ever seen. Not sure why it's considered a "repair" service when they can't or won't fix anything. Apparently, they're supposed to get you computer repaired in 48 hours or something, sound good except that they don't figure it out they just give it back broken. The "support" number is a complete waste of time and they send you to people who are clearly untrained somewhere in some other country. They literally lie straight to your face and say they fixed it only to get home and find out they did nothing. I had multiple remote sessions and multiple drop offs on a relatively new laptop and every time they say it's a different issue and that the "fixed it", it's like no one talks to each other and they just make things up to get it out the door in the 48 hours.
Response from Best Buy
May 10, 2024
Hello, Thank you for supplying us with your feedback. We understand how having your computer up and working is very important. We would like the opportunity to follow up on this with you. Please reach out to us by sending a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). Kind regards, ^April

About Best Buy Stafford

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