Best Buy Sterling

4 year Geek squad protection is a SCAM! The store clerk will over sell you on the plan and then when you bring it in before the plan ends, that same store clerk will no longer work there so you can’t question them and then they’ll say all they can do is give you like 20% of what the current value is for the product in store credit, then TAKE the product. And the store credit will be around the price you paid for the plan in the first place so now you’ve lost just the value of the product but without HAVING the product. There’s just no way they have a team with the expertise to fix all kinds of issues with all the various tech products they sell. It’s 100% NOT worth it and in 4 years, you can just use that money to buy a more updated version of that product. For context, we bought a epson laser project and it was fine but then it started to lose connection to the wifi and Bluetooth speakers constantly and it was annoying having to reconnect every time we turned it on. Online, it says they cover normal wear and tear so I consider this normal wear and tear. Also the 1-star is solely for the Geek Squad Protection plan. I just think it’s scummy how they go about selling the plan and I think they probably only do it so they can get the products back, refurbish them, then sell it again for a bigger profit.

Poor quality. I bought a phone and a TV from this store. After a few months, it stopped working.

They have a lot but of stuff at good prices but really try to up-sell you later with add-on costs.

They have a wide selection of electronics and are very friendly/helpful