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Frequently Asked Questions About Best Buy Sterling

How do I check product availability at the Sterling Best Buy?
How do I check my order status?
My local Sterling Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Sterling stores’ holiday hours?

Recent Reviews

4.1
(2783 reviews)
Steven M
October 08, 2025
1 out of 5
Worst Best Buy ever. They keep trying to sell you their membership. And they be like “all we want to do is just give you a discount, but first we need your information” Don’t go to this store, they are a scam. They will keep trying to convince you to get their membership. Brothers, all we wanna do is just buy whatever product we wanna buy, we don’t want any membership or whatever yall offering. I’ve been to other Best Buy’s and they’re not like this. But this in specific is so bad, and when you decline their offer they get super mad cuz they couldn’t sell you the membership.
Response from Best Buy
October 08, 2025
Good Morning, Steven We fully understand how you are feeling after not getting the assistance you needed and being pushed a membership that you are uninterested in. We would be happy to review this further with you. Please feel free to send us a private message on social media with your Google review case ID, so we can help: #53122. - Facebook (https://bby.me/mdrmzu) - Twitter/X (https://bby.me/afpgjt) - Instagram (https://bby.me/o9dm2s)
Jerome H
October 04, 2025
5 out of 5
Quick In-N-Out Verizon phone service
Abdi Y
October 04, 2025
5 out of 5
Anthony Lopez at Best Buy** I had the pleasure of working with Anthony Lopez, a manager at Best Buy, and I can't praise him enough. He was incredibly helpful, addressing all my needs with professionalism and care. His exceptional service deserves recognition; employees like Anthony should be promoted into higher management roles. I've led teams in multiple businesses, and people like him are invaluable assets. Best Buy is lucky to have him!
Soorena
September 21, 2025
1 out of 5
Used the apple support app to make an appointment to repair my iPhone’s back glass. Best Buy was listed as an authorized repairer. Arrived for my appointment and was notified the geek squad person left early for the day and that I should follow up with apple as they don’t fix back glass. No respect for my time bringing me all the way out here. Should’ve given me a call about not being able to honor the appointment time and the fixing of the back glass.
Response from Best Buy
September 21, 2025
Howdy. Having your phone repaired with us should be a flawless experience. If you still need some help, please reach out to us on one of the social media platforms listed below. Please include your Google Review #46061. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy

About Best Buy Sterling

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