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Frequently Asked Questions About Best Buy Sterling

How do I check product availability at the Sterling Best Buy?
How do I check my order status?
My local Sterling Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Sterling stores’ holiday hours?

Recent Reviews

4.1
(2838 reviews)
Andrea Z
February 21, 2026
1 out of 5
I wish I could give a 0 star review. Probably about the worst customer service I’ve ever had. Nobody seemed to want to help us and when we found one person on our way out they brushed us off quickly and seemed annoyed. We asked about two questions before we were dismissed. We had a lot of purchases we wanted to make but after how badly the service was I’d rather never step foot in again.
Lisa P
February 01, 2026
5 out of 5
There was an employee that went the extra mile to help me find exactly what I wanted. It was located at another store but she went out of her way to make sure that it was there before I traveled a few extra miles. Thank you!
Osvaldo H
January 27, 2026
1 out of 5
I would give it a zero if I could. Very rude employees and managers. This location really needs to look into firing the managers and hiring new ones.
Ariel G
January 20, 2026
5 out of 5
Bought online, and picked up at the store. Good experience, in a out. I you know what are you going to buy, better go that way.

About Best Buy Sterling

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