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Frequently Asked Questions About Best Buy Sterling

How do I check product availability at the Sterling Best Buy?
How do I check my order status?
My local Sterling Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Sterling stores’ holiday hours?

Recent Reviews

4.1
(2787 reviews)
Deborah M
October 23, 2025
5 out of 5
Excellent service staff.
Gopala r
October 18, 2025
4 out of 5
The place is good good explanation he has a good knowledge about the Store and product's.
Darrell C
October 11, 2025
2 out of 5
Multiple people with same time for appointments and no workers on hand to deal with the appointments Lots of product on hand so that was a positive.
Response from Best Buy
October 11, 2025
Hello, Darrell, Thanks for reaching out and providing your feedback. Having to wait in a long line for your reservation is never ideal, so we can understand your concern. We'd be happy to document your experience here on a corporate level and assist. Please connect with us through social media. You can find us on Facebook (https://bby.me/4z7b35), Twitter/X (https://bby.me/nwcn5x), or Instagram (https://bby.me/u5gthv). Please reference Google Review #54469.
Steven M
October 08, 2025
1 out of 5
Worst Best Buy ever. They keep trying to sell you their membership. And they be like “all we want to do is just give you a discount, but first we need your information” Don’t go to this store, they are a scam. They will keep trying to convince you to get their membership. Brothers, all we wanna do is just buy whatever product we wanna buy, we don’t want any membership or whatever yall offering. I’ve been to other Best Buy’s and they’re not like this. But this in specific is so bad, and when you decline their offer they get super mad cuz they couldn’t sell you the membership.
Response from Best Buy
October 08, 2025
Good Morning, Steven We fully understand how you are feeling after not getting the assistance you needed and being pushed a membership that you are uninterested in. We would be happy to review this further with you. Please feel free to send us a private message on social media with your Google review case ID, so we can help: #53122. - Facebook (https://bby.me/mdrmzu) - Twitter/X (https://bby.me/afpgjt) - Instagram (https://bby.me/o9dm2s)

About Best Buy Sterling

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