ojaja c
September 30, 2025
The store offered local produce.
Bought LG C4 Oled TV (Open Box) through their website. Arrived at the store about an hour later to pick it up and guess what, they sold it to someone else. I was dumbfounded. Their explanation is that I should have waited until the pickup status was confirmed. So, since they already sold it to a different customer, my pickup confirmation would've never happened anyway. So what's the point of buying it through their website? I try to support brick and mortar store, but it really leaves bad taste in my mouth. Their staff didn't even try to apologize. They just don't care. Oh well, I guess I have to shop at Amazon.
Keota F
September 25, 2025
The meat counter staff are polite.
Amina I
September 24, 2025
The customer service is very bad. The employee was rude to me and manager was just sitting there on her computer doing nothing about it.
Response from Best Buy
September 24, 2025
Good evening,
We're sorry to hear that your experience with the employees during your visit wasn't more pleasant. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/fa7mlf), Twitter/X (https://bby.me/6vztcr), or Instagram (https://bby.me/469iev), we'd be happy to review this further with you. Please also refer to your "Google review #47269" in your message.