casey c
September 26, 2026
Geek Squad here is awesome!! Also, the red hair guy working the computer section 9/25 with a microsoft shirt provided the best customer service I have received in years from any biz...not only is he extremely knowledgeable, but was not pushy selling and was so helpful eventhough I did not buy anything
Brenda D
September 25, 2026
I would give this Best Buy ZERO STARS if I could. BEWARE, if you have any issues with this store or its products, the GENERAL MANAGER, Stefan McClinnahan, will give you the WORST attitude. He is rude, arrogant and disrespectful. I returned a product (I had the receipt) and because their system was having issues with the return, this “Manager” had to come and try to complete the transaction He was incredibly rude. I did not do anything or said anything to deserve his extremely disrespectful attitude. Very surprised to hear he is the General Manager and has been working there for 25 years. Seriously, there is something wrong with him or he just needs to go back to school and learn about management. When I finally asked him why he was being so rude, he just walked away. A few employees witnessed the situation and were trying to help me but they couldn’t. He had to go back and finish the transaction, no apologies, not a better attitude, nothing. I guess people who get to be General Managers at Best Buy believe they are better than their customers. Incredibly disappointing, will never step foot on this store again. Best Buy, DO BETTER!
Response from Best Buy
September 25, 2026
Hey there.
We always want our return process to be a streamlined experience for our customers. If you would like any assistance, our social media team would be happy to help on any of the following platforms: Facebook: @BestBuy, X: @BestBuySupport, Instagram: @BestBuy. Please mention your review #226600 in your message. Thanks.
Joseph A
September 25, 2026
Attempted to get help with an order, Staff and Manager were far from helpful. They gave no explanation to why didn't go through they did not try to help at all. Terrible experience
Freddy V
September 11, 2026
Great price and products, I like my new garmin