I came in for the 4th of July sales, to buy a refrigerator, dishwasher AND an oven for my new Condo. Nobody came to help me so I left. The same thing happened a couple months ago when I came in to buy a Roku. Worst customer service ever Don't waste your time here go to Lowe's
Response from Best Buy
June 27, 2026
Hey there, Che,
We understand your frustrations surrounding your recent experience. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/wF6FaB), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:##179067
Pésimo servicio, pedí ayuda 3 veces porque quería comprar una m5 13 inch ipad pro nadie me ayudó.
We were looking to see a Sony Bravia 9 ii tv on display, which both the Rockville store and Google AI said was there. It wasn't. But the sales staff was very nice about it.
Response from Best Buy
June 22, 2026
Hello,
Thank you for the review. Being able to see TV's on display is important when shopping.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 175515