I had a difficult situation with an open box buy and they more than made it right. Love these folks.
They charged over 350 for just replacing a keyboard. Even the geek squad guy collecting payment was sarcastically grinning and the redhead manager was arrogant and disgusting.
I BOUGHT A NEW SAMSUNG FOLD ULTRA AND FOUND THE BEST PHONE CASE AND SCREEN PROTECTOR I NEEDED....
The Geek Squad were very helpful and understanding. When asked if they could help with Apple products, they said that Stirling was the only place that was licensed at present, but they offered a service that could come to our home. The service is paid up front, and costs $60. They had an appraisal two days from today. That was great!