I recently returned an item to the Geek Squad at Best Buy located at Tysons Corner, VA. Tammy was my associate and she was absolutely outstanding! I had a number of somewhat frustrating and complicated issues for Tammy to resolve and she couldn't have been more professional, courteous, and efficient. She was patient and understanding of my situation and tried to resolve each issue comprehensively and professionally. I was impressed and appreciative of her effort. Thank you, Tammy!
I had a difficult situation with an open box buy and they more than made it right. Love these folks.
They charged over 350 for just replacing a keyboard. Even the geek squad guy collecting payment was sarcastically grinning and the redhead manager was arrogant and disgusting.
I BOUGHT A NEW SAMSUNG FOLD ULTRA AND FOUND THE BEST PHONE CASE AND SCREEN PROTECTOR I NEEDED....