Best Buy Tysons Corner

I tried to get my zagg screen protector replaced with another one that was exact same price but different sku. The manager short spanish lady said she can replace it if I become a member but if not then she can’t because the sku must be identical even though its the same brand and price. That’s the most ridiculous thing I heard, Basically They are using a high-pressure sales tactic to get you to buy a My Best Buy Total membership.

Went in this week and they were rolling out new electronic price tags that let them jack the prices up on a moment's notice. The system didn't even work well, and a bunch of tags had "LOST CONNECTION" displayed. One of the area managers tried to hide that they were e-tags and all but lied to me. Also, the private security guy sitting at the exit was wearing what looked like the Meta facial recognition sunglasses. So prices are high and are going to get higher, the selection is horrible and getting worse, and you're going to have facial recognition following you every step in the store and on your way out. Never shopping here again when there's a Microcenter a few miles away.

Welp, I just forgot reminded why I don’t shop at Best Buy very often. I bought an item that broke in about 45 days. I brought it back to the store to see if I could get a unit that worked and was told after 15 days I’m on my own. How ridiculous is that, 15 days seriously you don’t stand by your customers? I hate giving money to Amazon but I’ll tell you what, their service is top-notch and they take care of you.That’s happened to me time and time again. Best Buy you’re on your own unfortunately. Very disappointing.

The worst Best Buy ever I have been. I waited 45 minutes for the manager to come to the front desk. Ivan showed up as supervisor with the worst attitude. He should not be the point of contact to go to him for any issues to be solved. When I felt he is not doing anything, I asked him to call someone above him that I can talk to. He showed me an attitude that why am I going over him. He went and came after a minute telling me the manager is in a meeting wait for him. Since I had already waited almost long enough, I didn’t want to kill my time. I left Best Buy.