Frequently Asked Questions About Best Buy Tysons Corner
How do I check product availability at the Tysons Corner Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tysons Corner Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tysons Corner stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tysons Corner Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2163 reviews)
Zara N
February 13, 2026
1 out of 5
Terrible experience due to lack of training and knowledge plus wrong attitude.
Went to buy a TV and a sales person checked us out but even after we said clearly we are going to pick it up right away they put in system as reservation which consequently you have to wait a day or 2 for pick up. So we had to spend additional time standing around while they were trying to figure out how to refund and charge our card again. They didn't even know which barcode to scan, it was lack of knowledge and training. But even after wasting our time and making such a big mistake NO ONE even said a simple "sorry" not even the manager when showed up to point at the barcode and teach their employees!
I was shocked by bad customer service manners and attitude more than the mistake itself.
Response from Best Buy
February 13, 2026
Good Evening, Zara,
We certainly understand how you are feeling after not getting the support you needed when purchasing a new TV. We would be happy to review this situation further with you, as we work to better assist you. Please feel free to send us a private message on social media.
- Facebook (https://bby.me/jjfi0h)
- Twitter/X (https://bby.me/n119j8)
- Instagram (https://bby.me/0h41xl)
Donnie A
February 09, 2026
1 out of 5
What just in the store today and the customer service is the worst in the DMV area. Employees just stand around on their phones.
Response from Best Buy
February 09, 2026
Hello and thanks for reaching out and sharing your shopping experience. We would like the chance to document your experience and help assist if needed.
To do so, please reach out to us on Facebook (https://bby.me/6x6r9z), Twitter/X (https://bby.me/g54knr), or Instagram (https://bby.me/0t72xe). When reaching out via social media, be sure to mention that it's in response to Google Review number 115111.
Thanks!