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Best Buy Virginia Beach
Services Offered
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Frequently Asked Questions About Best Buy Virginia Beach
How do I check product availability at the Virginia Beach Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Virginia Beach Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Virginia Beach stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Virginia Beach Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5640 reviews)
Lisa C
April 14, 2025
1 out of 5
Worst store ever! You have no choice but to make an appointment to talk to anyone. They cancelled the appointment I tried to make due to technical difficulties on the website and gave me no choice other than another appointment FOUR HOURS LATER! They have nobody to answer calls in the store and I waited 17 minutes on the phone before the call center even answered. The employees are rude and don’t even speak to you when passing by or when they see or hear there’s a problem. I will NEVER come to this business again in my life and I will ALWAYS refer people anywhere but BestBuy!
Cole S
April 09, 2025
5 out of 5
Ethan was a good help and a solid guy. Very personable.
Leslie A
April 06, 2025
5 out of 5
Best Buy VA Beach did a wonderful job at installing the equipment I bought and correcting the mistakes the order the salesman from Greenbrier made.
See Marcus for all your car audio needs!
Michael H
March 28, 2025
1 out of 5
employees are removing stock on limited pokemon items when it specifically says 1 instock they claim its been like that for weeks when it released today. do not advise waiting or trying to get pokemon from this terrible store
Response from Best Buy
March 29, 2025
Hi, Michael,
Thank you for leaving a review here on Google. This is far from the experience we want our customers to have when purchasing limited items.
If you require support on this matter, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy).
Kindly mention the phrase “Google Review, Convo #64980664” when reaching out, and be sure to include your full name, phone number, and email address.
Regards,
^Ravi