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Best Buy Virginia Beach
Services Offered
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Frequently Asked Questions About Best Buy Virginia Beach
How do I check product availability at the Virginia Beach Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Virginia Beach Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Virginia Beach stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Virginia Beach Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5753 reviews)
Nicko S
October 09, 2025
1 out of 5
Can no longer call the store immediately get someone in India
Response from Best Buy
October 09, 2025
Hey there.
Thank you for your review, Nicko. We can understand how you are feeling regarding this. In order to make sure we can get our customer the products that they need at prices they'll love, we've streamlined our processes to make it easier on our store employees. When you call us, you'll be routed to one of our dedicated agents who can provide you with the information you're looking for and provide more details about a store's hours or inventory. Should you have any other questions or concerns, please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/bofmjb)
- Twitter/X (https://bby.me/p6f74d)
- Instagram (https://bby.me/vtrsu0)
When reaching out, please mention it is regarding your Google Review 53653.
Kindest Regards.
Russell E
October 08, 2025
5 out of 5
One of the best well stocked stores I’ve been too. They had everything it seems.
TSEDEKE T
October 05, 2025
4 out of 5
Good customers services
Robert I
October 02, 2025
1 out of 5
Drove here to buy a camera (ring) waited about 10 minutes, by them as associates walked by. Finally went to cashier, asked if she could get me some.help? She said yes , waited at least another 10 minutes or so no one came, so I decided to leave. I am surprised by the lack of customer service here, I buy all my electronics here, and left other best buys just to.come.here. sad I hope you fix it
Response from Best Buy
October 02, 2025
Hi, Robert,
We appreciate you taking the time to share your review with us. It certainly doesn't sound like your visit reflected the type of experience we aim to provide.
So we may follow up to learn more, please send us a private message on Facebook (https://bby.me/59t7e4), Twitter/X (https://bby.me/wiharz), or Instagram (https://bby.me/me1dhl). Please be sure to mention your Google review number 50892. Thanks!