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Best Buy Virginia Beach
Services Offered
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Frequently Asked Questions About Best Buy Virginia Beach
How do I check product availability at the Virginia Beach Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Virginia Beach Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Virginia Beach stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Virginia Beach Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5776 reviews)
Kevin
November 24, 2025
1 out of 5
Our company purchased a new building down the street and we just spent nearly $8k with this Best Buy purchasing TV's and various computer accessories to install in the new offices. We discovered one of the TV's was damaged and attempted to return the TV a week later. The lady looked at the crack in the TV and said, "its cracked we can't exchange it". I was surprised because the entire reason I was trying to exchange it was because it was cracked. She indicated that the only way to even potentially exchange it was within 24 hours and only if the box had signs of visible damage. Good luck with that $3,499 OLED that you're buying today to open on Christmas morning ! So I would highly advise anyone shopping for a new TV in Fall 2025 to either go to Costco or to take your Best Buy TV home immediately and do a full inspection. A total waste of time. The amazingly unhelpful lady was clearly just a drone in the corporate machine, but in a world where poor customer service is the norm, Best Buy went all out to lower the bar even further.
Gajesh K
November 18, 2025
4 out of 5
Wide range of electronics to choose from , few staffs are very helpful and few aremt bothered, prices are moderate .
Overall a great place to get good electronics, Near Norfolk.
Tee F
November 17, 2025
4 out of 5
Everytime I'm in a crisis to look for something electronic they never fail me at all. Always have great sales at the rite time.,but it's never good variety
absentplays a
November 13, 2025
5 out of 5
The staff was very nice about everything. Helped me right away or as soon as they could. Had no issues trying to help with any processes and helping me learn about more. Had a faulty part for a PC and was very easy to exchange the part!