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Best Buy Virginia Beach
Services Offered
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Frequently Asked Questions About Best Buy Virginia Beach
How do I check product availability at the Virginia Beach Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Virginia Beach Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Virginia Beach stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Virginia Beach Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5852 reviews)
always n
April 20, 2026
5 out of 5
Henry Amber Johnny so kind patient truely care and help you .
Chandler L
April 15, 2026
5 out of 5
Went him to get help having my gaming laptop setup and make sure it was functioning properly. Brent Miller at Geek Squad helped me out tremendously. You could tell he was super knowledgeable and he was very good at explaining everything he was doing in simple terms.
Stephan H
April 10, 2026
5 out of 5
Very nice staff
Lacey A
April 06, 2026
2 out of 5
I only go here if I have to. It drives me absolutely crazy because every 5 minutes an employee asks me if I'm 'doing okay'. After the 5th or 6th time, I've asked them directly to please leave me alone. I get it, doing that gives the reminder you are watched which can reduce theft but just use cameras and have staff just watch like a normal place. We bought our fridge, washer and dryer from here for a decent price during a sale. Selection is hit or miss and they definitely are behind the curve with what PC parts they carry but for regular builds, it's fine.
Response from Best Buy
April 07, 2026
Hey there.
We can understand wanting to have a reasonable level of assistance when shopping with us. If you have any questions, or would like to add anything, please reach out to us on social media. Be sure to also reference your Google review number, 139171, in your message. Thanks.
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