Some of the retailers staff not really sure what they have in store
Went in to solve the issue of my father having trouble with his Best Buy account- the woman working by the name of Stephanie said she worked there 11 years when I asked for a manger to talk to, and she didn’t get the manager. Pretty sure the old card on the account was the right one, but my dad just followed her advice and switched to his card so now he’s paying for two different Best Buy charges- and they don’t take credit card or cash. She also told us to just go to Citi Bank? But that if we did that it would mess up our account. Overall disappointed in this Best Buy again, the customer service is always bad.