Frequently Asked Questions About Best Buy Virginia Beach
How do I check product availability at the Virginia Beach Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Virginia Beach Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Virginia Beach stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Virginia Beach Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5600 reviews)
Big B
January 16, 2025
2 out of 5
Geek squad was most uninterested in resolving my issues and very busy talking about nothing related to there work or there duties.
Rain M
January 16, 2025
5 out of 5
Got the DSLR flash here , and the staff were so attentive ,helpful, and accommodating.
Bobby N
January 15, 2025
1 out of 5
Salesperson working the Apple section was too busy to answer a simple question. Twice. Cashier with long wavy hair & glasses had a horrible attitude and practically accused me of trying to scam them by asking for a price check. Order online or hit up Amazon & save yourself the hassle of dealing with poor attitudes.
Response from Best Buy
January 15, 2025
Hello there, Bobby!
Thank you for taking the time to reach out on Google with a review. We are committed to creating a friendly and welcoming environment, ensuring you enjoy peace of mind while shopping with us. In a similar situation to the one you have described, I would also reach out for support. We would love to hear any feedback you may have and provide assistance if possible. Please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64682010 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Kind regards,
^Ryan
Freddy W
January 13, 2025
5 out of 5
So many options, so many brands, unless you absolutely know what you want/need! 💯 #BestBuyIndependence