Best Buy Virginia Beach

Good merchandise but expensive

No use trying to ask for assistance to get a part for my computer, staff were there to sell items but no knowledge of the actual computer components that I was looking for...waited over 30 minutes for an available slot for their geek squad associates and ended up leaving to find exactly what I needed at the nearby office max

Review of Best Buy Visit – Disappointing In-Store Experience This location is a bit hard to get to from I-264. I went in looking for computer glasses, but was surprised to find that none of the sales associates seemed to understand what they were actually for. Computer glasses are specifically designed for screen use at a distance of about 20" to 26", yet all I was told was that they "block blue light." You’d think they would at least have a computer screen setup so you could test the glasses before buying. Also, the price listed in-store was $84, while the same pair was $34 on their website. I also inquired about gaming chairs and was told they’re all kept in boxes in the back—no floor models, and no option to try before buying. That’s not very helpful when you’re trying to find something comfortable to sit in for hours at a time. On a positive note, at least one employee did ask if I needed assistance, which is more than I can say for most stores I walk into—where I usually get ignored entirely. Overall, not the best shopping experience. Some improvements in staff training and customer experience would go a long way.

Elijah helped me find exactly what I was looking for at a great price.