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Best Buy Virginia Beach
Services Offered
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Frequently Asked Questions About Best Buy Virginia Beach
How do I check product availability at the Virginia Beach Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Virginia Beach Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Virginia Beach stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Virginia Beach Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5824 reviews)
Tim A
January 26, 2026
1 out of 5
Horrible visit. Went to get a simple tuner installed in my van
1-tech kept telling me I hadn’t paid for the service. Finally convinced him when I found the receipt in my email
2- Tech said the job would be about 30-45 minutes and I could look around in the store while I waited. Said he would call when finished, and confirmed my number. After 90 minutes I went to check and was told it was done an hour ago. Never got a call
3- On the interstate going home my foot got tangled up in the Wire from the just installed antenna. Pull over on the emergency lane and tied it up with some string to get me home where I could fix it correctly
Sloppy work from a tech that could care less. Never again Geek Squad
Princess L
January 21, 2026
2 out of 5
Passed it's prime. Should close. Meh
Response from Best Buy
January 21, 2026
Hello, Princess,
We appreciate you taking the time to share your feedback regarding your recent visit to one of our stores. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://bby.me/4ksfa2), X/Twitter (https://bby.me/1kefeh) or Facebook (https://bby.me/atb3hm) with the details of your experience. Also add Google Review 107491. We look forward to hearing from you.
Jon K
January 20, 2026
5 out of 5
Knowledgeable customer service. The person in the computer department helped me very much with give me a laptop in printer.
Jason D
January 14, 2026
3 out of 5
Some staff members give off subtle attitude, kind of like a looking-down-on-you sort of vibe, like that one computer tech who fixes all the issues at work for you but also let's you know you're a moron because you don't have as much knowledge on that one subject that he or she has so they feel above you in a way.
Also the website said an item would be there and it wasn't, great.
Some friendly and polite staff too but a lot more Judgey McJudgersons, sad faces, indifferent faces, checked-out attitudes.
Store was clean.
Response from Best Buy
January 14, 2026
Hello,
Not having the best shopping at the store is frustrating. We would like to hear more about your interactions with the associates. Please mention review #104676 when connecting with us on the social media links.
Facebook (https://bby.me/mkym3o)
Twitter/X (https://bby.me/6x22k7)
Instagram (https://bby.me/qsvsfs)