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Best Buy Virginia Beach
Services Offered
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Frequently Asked Questions About Best Buy Virginia Beach
How do I check product availability at the Virginia Beach Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Virginia Beach Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Virginia Beach stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Virginia Beach Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5550 reviews)
Ron N
November 16, 2024
5 out of 5
Steven was an extraordinary sales representative. He was knowledgeable and patient, and we appreciate that. Well done!
Landry S
November 07, 2024
5 out of 5
Their financing is very simple and they always have good prices on their TV’s. Everyone working there is nice as well.
Vonda L
November 05, 2024
4 out of 5
I waited 15 minutes to find someone to help me. Finally someone came to the watch area, and he was the best salesman. But no help for 15 minutes. No one walked in the section.
Lizzy H
November 04, 2024
1 out of 5
This is the worst store I’ve ever dealt with the manager Don is the rudest manager I’ve ever met. This store needs to be closed and they don’t take calls at the store which I think is stupid and I hope Best Buy gets rid of this so-called manager, Don, he has no proper training on anything which is kind of sad.
Response from Best Buy
November 04, 2024
Hey there, Lizzy.
Thanks for providing your feedback here on Google. We understand the importance of getting knowledgeable and friendly customer service. Moving forward, you can connect with a live representative by contacting us through one of the social media platforms listed below. Please provide us with your full name, email address, and phone number. Also, please reference Google Review #64386608. We look forward to your reply.
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Cheers,
^Jason