Shannon
February 10, 2026
Tablet didn't arrive in time for my trip, but I was able to return without difficulty.
Store has an wide selection of equipment but no longer carries CDs or DVDs which is the reason I entered.
Response from Best Buy
February 09, 2026
Hey there, Phil,
We understand your concerns with lack of media on your visit. Please send us a private message on Facebook (https://bby.me/n85lrb), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #115099".
Went to pick up a TV I ordered 75 in and a 32 asked if they could put on cart and you would have thought I asked for the register. Then they told me to bring up my truck I did and these older ladies come out with it struggling to carry it.
Seemed nobody wanted to be there and the attitude I got from these employees are just something else. Told them I would help and they got mad I even asked. So screw this place no more of my money goes here.
I was not happy with my recent experience with the store.
I placed an order for a new Epson printer, gave all of my information payment, phone and email numbers.
As the printer was out of stock and delivery date was given and I was toldI would be contacted by my email @cox.net.
The printer was supposed to be delivered on 1/29/2026. I went into the store on that date as I hadn't received ether a phone call or email, I was told it had not arrived tmyet
I called again on 2/4/2026, to be told the order and payment had been canceled.
I went into to store and I was told the order was canceled because I didn't respond to communication from the store, which I hadn't received
They said they couldn't email me because I gave a Cox email which they don't support, I asked why they didn't phone if that was the case, also they should have told me about not using Cox when I placed the order.
I spoke to several people including the manager and they were not helpful with much confusion about the system used
NOT HAPPY