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Best Buy Princess Anne
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Frequently Asked Questions About Best Buy Princess Anne
How do I check product availability at the Princess Anne Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Princess Anne Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Princess Anne stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Princess Anne Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2158 reviews)
al r
March 25, 2026
5 out of 5
Good customer service
Lynda F
March 17, 2026
1 out of 5
Updated Review: Still 0 stars, still the worst consumer experience ever with BB.
Just because BB reaches out to you because of a bad review, do not think they are going to provide the appropriate customer support to resolve the issue. I explained my situation in detail that the BB person mistakenly provided wrong information to me, which ultimately ended up in having my order cancelled and missing out on a $430 in savings.
Melissa from BB wrote, "I'm not sure why the agent had indicated that there was no issue with the payment, when the order clearly showed there was one and the notification was sent with the instruction that this was needed to be updated to avoid cancellation. I can ensure the call is reviewed by the appropriate leadership, but as the payment was not updated in the timeframe provided per the email we sent, the order was cancelled. We are unable to honor the price, at this time."
Original Review: Worst experience ever. Best Buy's processes and policies are inadequate. I bought a laptop on sale, Best Buy cancelled the order by mistake, I called to reorder and they would not honor the sale price ($350 off). Further, they have no direct lines to the store you want to pick up from....very frustrating when the store is two hours away. I will never buy from Best Buy again, it should be called Worst Buy. I'd give it 0 stars if I could.
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Response from Best Buy
March 17, 2026
Hi Lynda,
Thanks for sharing your experience with us. We're concerned to hear about this experience, and can understand your frustration with your order being cancelled and the sale price not being honored. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/ED5cbj), Twitter/X (https://bby.me/fniQsY), or Instagram (https://bby.me/e9NIE3) and mention your "Google review #130513," we'll be happy to look into this with you.
Brian E
March 16, 2026
5 out of 5
Always helping out and going out their way for others
Derrick D
March 14, 2026
3 out of 5
Idk why I even went in here. Always overpriced.
Response from Best Buy
March 15, 2026
Hello, Derrick,
Thanks for leaving a review. It's important to find the best bang for your buck when shopping for new electronics, so we appreciate this feedback. Best Buy has a robust Open Box program and a Price Match Guarantee that customers can really save a lot of money using. We'd love to show you how to save money while getting the items that you love. Please reach out on social media to connect with us, and include Google Review 129498 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport