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Frequently Asked Questions About Best Buy Princess Anne
How do I check product availability at the Princess Anne Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Princess Anne Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Princess Anne stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Princess Anne Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2184 reviews)
Sierra L
July 02, 2026
1 out of 5
Shopia was very rude. Refused to ring up or help me. Found out this was the second person shes done that to today! Will not be coming back here.
Response from Best Buy
July 02, 2026
Hello,
Having a bad interaction with a sales associate can really change how you feel about a retailer. If you would like assistance or want to formally document your review, please send a private message on social media. Please include Google Review 181399.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Tristan V
June 28, 2026
2 out of 5
I’ve been shopping at Best Buy for years, especially at this location. I love coming here to browse electronics, gaming gear, phone cases, and LEGO sets. It’s something I enjoy doing during my free time after a long day at work. I like taking my time to compare products and decide what I want to buy.
Overall, the customer service here has always been excellent. HOWEVER, there’s one employee—I believe his name is Alan, an Asian gentleman—who consistently makes my visits uncomfortable. Every time I’m in the store, he seems to follow me around closely, watching me as if he expects me to steal something. I completely understand that employees need to protect the store and prevent theft, but after being a loyal customer for about three years and making many large purchases here, it feels unnecessary and unwelcoming. Like dude, go away.
I don’t mind being offered assistance, and if I need help, I’ll gladly ask. When shopping for electronics, I prefer to take my time before making a decision. I hope this feedback helps improve the experience because I genuinely enjoy shopping at this store, aside from these interactions.
Response from Best Buy
June 28, 2026
Hi,
We understand how upsetting it can be when one interaction impacts your overall shopping experience. We’d like the opportunity to discuss this matter further, please connect with us via private message and mention review #179537 when providing additional details.
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Rachael E
June 22, 2026
5 out of 5
I was here this weekend and was struggling to find a few things. Standing there looking confused Jake noticed I obviously needed help. He came to my rescue and found the four items I couldn’t seem to find. Amazing customer service. Thanks again Jake for all your help. 😊
brittany
June 22, 2026
5 out of 5
Zack was Amazing! The best Best Buy experience!