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Best Buy Williamsburg
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Williamsburg
How do I check product availability at the Williamsburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Williamsburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Williamsburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Williamsburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1515 reviews)
Mackenzie S
February 12, 2026
1 out of 5
Bought a car starter off Best Buy.com that offered free install with purchase. I had to put my cars make, model and year in the system in order to only have options that would fit my car. Booking schedule was wayyy out for my towns Best Buy so I drove 1.25 hours to the Williamsburg location. When I got there I was told the appt would take 2.5-3 hrs when the appt time said 1.5 hrs. Then I was told my cars keyless entry may possibly malfunction with the remote start installed (again I had entered all my car info before buying the device). I was then upsold a different model that would work for my cars keyless entry. Then to find out that the tech there couldn’t even install it. The tech himself was wonderful and kind but the whole process took about 3 hours including travel time and in the end NOTHING got done. It was a huge waste of time. I was rescheduled to my hometowns Best Buy and was called a few days later to put say they don’t even install remote starts there.
Response from Best Buy
February 12, 2026
Hello Mackenzie,
Thank you for taking the time to share your review. We truly understand how frustrating it must have been to drive such a long distance, only to leave without having anything resolved. That's understandably disappointing.
Please know you experience truly matters to us. We'd like to follow up with you to ensure your concerns are properly addressed and fully documented. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/7k8vif)
- Twitter/X (https://bby.me/837d3i)
- Instagram (https://bby.me/frayki)
When reaching out, please reference your Google Review 116440.
Melody J
January 23, 2026
5 out of 5
Had to replace my headphones today and Kalique was very helpful with helping me find the ones I wanted and even gave me advice for which ones would be the best for my active lifestyle!
Mr T
January 17, 2026
5 out of 5
Chill
Frank J
January 06, 2026
1 out of 5
Stopped in today (1/6/2026) and tried to buy a vinyl album that was marked $18.99 but scanned at $22.99. When I brought it to their attention I was told that the barcode was incorrect and the price was $22.99 so I asked them to do a price correction which is standard retail operating procedure but they would not correct their mistake so I walked out without making a purchase. Now they return the LP to their inventory and see how long it takes for someone else to purchase. Absolute horrible customer relations and all because of their mistake of $4.00. Not a proper way to run a business!!!