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Frequently Asked Questions About Best Buy Williamsburg

How do I check product availability at the Williamsburg Best Buy?
How do I check my order status?
My local Williamsburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Williamsburg stores’ holiday hours?

Recent Reviews

4.1
(1426 reviews)
Debbie L
January 17, 2025
5 out of 5
Friendly, helpful employees!
Luis H
December 31, 2024
1 out of 5
I strongly advise against visiting this store or any other Best Buy locations. I was sold a Plus membership under false pretenses, and they are now attempting to charge me restocking fees on items that were supposedly covered by the membership. It turns out they were not truthful and were merely trying to make a sale, hoping I would never need to return anything. I had to wait over an hour to speak with the manager, who did not offer any resolution. The customer service associates, along with manager Josh Blessman, were very unprofessional. I will be escalating this issue to corporate management and the Better Business Bureau.
Response from Best Buy
December 31, 2024
Hello, Thank you for taking the time to share your feedback with us. I can understand finding that the My Best Buy Plus membership you signed up for didn't cover what was expected. I'd like to have our corporate team review this with you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and the location you visited. Please also mention your "Google review 64629092" in your message to us. Sincerely, ^Melissa
Martin M
December 29, 2024
4 out of 5
People were very helpful
VB L
December 26, 2024
5 out of 5
Staff was helpful. For some reason most of TV’s I’ve had to buy from here are always stored in the back and require employee to get for you. Service is still quick.

About Best Buy Williamsburg

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