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Best Buy Williamsburg
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Williamsburg
How do I check product availability at the Williamsburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Williamsburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Williamsburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Williamsburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1469 reviews)
ME2 R
August 05, 2025
1 out of 5
Officially have been warned! Stay away from bestbuy. The geek squad guarantee are not what it appears to be. It take over 2 months to get your computer repaired! I only had my computer since mid December 2024. I dropped my computer off around June 1st. I still haven’t received my computer as of yet (Aug 5th 2025). And bestbuy 1-800 number is no use. They have you wait for hours with resolution which is asking you to stop by local store to get it sorted out. In addition, good luck finding manager at the local store! Its supervisor or assistant manager. Trust me! The only way to get your repair status is by stopping by the local store! Just call local geek squad or store if you don’t believe me. You will get routed to the crappy 1-800 customer service number that will have you sitting for hours. Again you have been warned! I’m definitely not purchasing from bestbuy again. I will try my luck with Walmart or Amazon customer service. Or buy directly from the manufacturer instead of going through bestbuy! This is the worst experience I had since circuit city days and need I say more! What goes up must come down!
Response from Best Buy
August 06, 2025
Hello,
Thank you for reaching out to share your concerns with your repair status for your computer. I can understand that waiting a long time for a repair can be difficult. We are glad to support you through any of our Social Media Profiles below with checking on the status of your repair if you would like to reach out with your review 25189 please do let us know how we can help.
Facebook (https://bby.me/ac0016), Twitter/X (https://bby.me/aytvai), Instagram (https://bby.me/n6cc94)
Sincerely,
^ Tommy
Paradise B
August 05, 2025
5 out of 5
I had a curbside pick up for my 75 inch tv. It was ready when I got there and the associates were very helpful. They help me get it into my suv.
Jannet W
July 28, 2025
2 out of 5
Poor service.
Response from Best Buy
July 28, 2025
Hey there, Rob,
I know how important it is to receive quality customer service, and I can understand your concerns surrounding your recent visit with us. We appreciate you reaching out to provide us with your feedback, and we would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/xytzo0), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #21444" and share your full name, email, and phone number.
All the best,
^Jacob
Katie
July 27, 2025
5 out of 5
I had an amazing experience with the employee’s at this store. Specifically Kalique Lewis and Josh Smalls. We went into the store to return a 75” inch TV in the middle of a downpour and both of them were so eager to help us both unload the one we were returning (again, in the pouring rain) and help us find one that fits our needs. I highly recommend this location and hope their managers recognize what good employees they are.