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Best Buy Williamsburg
210 Whittakers Trace
Williamsburg, VA 23185
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Williamsburg
How do I check product availability at the Williamsburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Williamsburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Williamsburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Williamsburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1401 reviews)
Gavin S
August 28, 2024
5 out of 5
I was in & out in three minutes flat. Awesome service.
Joel
August 25, 2024
1 out of 5
I bought an iPad and Apple Pencil with the help of a sales rep. The Pencil they had directly suggested was not compatible with the iPad. Later in the day, I came back to return the item. The replacement item cost more, and the sales rep was unapologetic. Poor service.
Response from Best Buy
August 25, 2024
Hi Joel,
Thank you for sharing this review with us here. I'm concerned to hear about this, and understand it would be frustrating if the service you received didn't meet expectations, and the product that was recommended didn't work properly. We'd be happy to discuss this further with you to understand your experience and provide any assistance you may still need. If you'd like to do so, feel free to reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and this review so we can assist.
Thanks,
^Caleb
DAN&MICHELE P
August 18, 2024
1 out of 5
When on their website to buy a TV during a 3-day sale.. the website was difficult to navigate but once the item was in my cart it wouldn't ship to store and it wouldn't ship to me. So I called my local Best Buy and a team member looked it up in the system and the closest one was 200 mi away and they did not offer to ship it down to the local store or have it delivered to our home. So there was no way we could purchase this TV through Best Buy. It was also on a Sunday and we waited till they open till 11:00 to call and deal with their computer system so basically we wasted our entire morning trying to buy a TV from Best Buy. Won't make that mistake again no wonder they're going out of business.
Response from Best Buy
August 18, 2024
Hello,
We appreciate you sharing your experience with us. While we do everything we can to accommodate orders and create as many opportunities for purchase as possible, there are times that we are unable to fulfill orders due to product availability. We understand that is can lead to a disappointment and would like the chance to turn things around.
So we may explore the available possibilities, please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64087629" in your message. Thanks!
Sincerely,
^April
Justin C
August 12, 2024
5 out of 5
Always great service at this Best Buy